Device management presents a significant challenge for system administrators, particularly when they lack the necessary controls or when software rollouts fail to align with existing device management tools. This insight comes from Jack Gold, principal analyst at J. Gold Associates.
Challenges in Device Management
Gold highlights a pertinent example involving a driver update that proved incompatible, leaving users without the option to revert to a previous version. This scenario mirrors the recent issues experienced by Crowdstrike, where a problematic update created complications for users.
In light of these challenges, Gold emphasizes the importance of a cautious approach when rolling back updates, particularly in the case of Windows 11, which encountered issues due to an Intune glitch. He advocates for a strategy that involves testing the rollback on a limited scale before deploying it across the entire fleet of affected systems. This method ensures that any potential glitches are identified and resolved prior to a broader rollout, safeguarding the integrity of the overall system.
