Users report issues logging onto the National Lottery app and website
Many have reported issues with logging onto the application, with some 1500 complaints being registered at around 6:30 am this morning. There was also another complaint spike at around 11 pm last night, with some 2200 outages being registered with Downdetector UK.
Around 53% of the reported outages relate to the app, while a further 41% and 6% were linked to the website and login. Issues were registered across the country, with hotspots being located in Glasgow, Manchester, and London.
A number of National Lottery users took to X, formerly known as Twitter, to complain about the apparent outage. One person wrote: “Come on @TNLUK, your app and website are down. This has been going on since 9 pm last night. The fact it’s still not resolved after all this time is ridiculous.”
Another added: “Has anyone actually been able to log in to the national lottery website or use the app since 9 pm last night? @TNLUK, will the issue be resolved in time for today’s draw, or will it take longer to fix?”
A third user said: “The National lottery app is playing up, most probably due to the IT chaos that was caused today.”
Responding to a person about the problem, the official National Lottery account said: “Hi. We are aware that some players are having issues accessing our website and app. Apologies for the inconvenience, our team are currently investigating the issue to find out what has happened.”
