Dell confirmed that a bug in version 5.5.16.0 of its SupportAssist Remediation software is causing blue screen errors and system restarts. The issue is linked to the SupportAssist Remediation service, which operates independently from the main SupportAssist application. Dell has released an updated version, 5.5.16.1, to fix the problem. Affected users should check for version 5.5.16.0 in the Installed Apps section of Windows Settings and update their SupportAssist OS Recovery Tools. Users are advised to back up data and keep their systems powered during the update process.
HP is facing issues related to Windows Secure Boot updates, causing boot problems and BitLocker recovery loops on affected devices. This occurs when new UEFI Secure Boot CA 2023 certificates fail to apply correctly. HP recommends updating to the latest BIOS version and configuring Secure Boot certificates before installing Windows 11 Patch Tuesday updates. For systems already experiencing issues, BIOS configuration changes may be necessary.