assistance Archives

Tech Optimizer

April 1, 2026

Norton Review 2026: Solid Antivirus With Great Safe Browsing Tools and Parental Controls

Norton Antivirus has a score of 8.3/10. It offers extensive parental controls on some plans, cloud backups for sensitive data, and a high-quality safe browser. However, its identity theft protection features are limited to U.S. users, it has higher resource usage than most competitors, and reaching human customer support can be difficult. Norton provides a comprehensive cybersecurity suite that includes a password manager, safe browser, cloud backups, and privacy monitoring. Its antivirus software features real-time protection, manual and automated scans, and scan scheduling. Norton Family allows parents to implement controls on children's devices. Norton does not offer a free version but provides complimentary tools such as a password manager and data breach scan. Norton AntiVirus Plus is priced for basic security needs, while Norton 360 Standard and Deluxe offer additional features like dark web monitoring and enhanced parental controls. The setup process is user-friendly, and the software operates smoothly with moderate resource usage during scans. Norton’s additional tools include device optimization, a safe browser, and a privacy monitor, though some features may not meet expectations. Norton has received high marks in security rankings, maintaining a perfect security ranking from AV-Test for the past decade. It employs strong encryption protocols for its tools and adheres to a no-logs policy for its VPN. Customer support options include a community forum, knowledge base, and 24/7 live chat and phone support, though email support is absent. Norton’s pricing is competitive, especially for families, and it can cover up to 10 devices depending on the plan.

AppWizard

March 31, 2026

Subnautica 2’s Voices from Beyond videos are giving us a much more detailed look at the story than we first thought

The Subnautica YouTube channel has released a series of five animated videos titled 'Voices from Beyond,' which hints at the future of the franchise. The narrative begins with a peaceful scene in a Mongolian dwelling on an alien planet, depicting a hopeful family facing the threat of the Kharaa bacterium. The father decides to join Alterra's Pioneer Program aboard the Cicada spaceship, leaving the mother and daughter behind. The final video, 'Mayday,' features a distress signal from the Cicada, which is spiraling into an uncontrolled descent after an 'unscheduled phasegate transit.' Players will assume the role of a Pioneer, continuing the ship's mission. The complete series can be found on the game's official YouTube channel, building anticipation for the release of Subnautica 2.

Tech Optimizer

March 31, 2026

Best Antivirus Software That Won’t Slow Down Your Computer

Laptops are essential tools that carry sensitive data, making security crucial. Public networks and unsecured Wi-Fi can expose this data to threats. Antivirus software protects laptops by detecting threats, blocking malware, and removing infections. The best antivirus solutions operate quietly in the background without affecting system performance. Top antivirus software includes: - Bitdefender: Strong malware detection, real-time scanning, minimal system impact; some features are exclusive to higher subscriptions. - Surfshark One: Combines antivirus protection with a VPN; lacks some advanced features. - Norton: Comprehensive suite with various security tools; higher renewal fees after the first year. - Avast: Lightweight protection with extra tools; limited features in the free version. Key features to look for in antivirus software include strong malware detection, real-time monitoring, phishing filters, and compatibility across devices. Performance varies, with some tools consuming more resources than others. Users should be cautious of renewal terms and additional features that may not be necessary. Common mistakes after installing antivirus include assuming complete protection, neglecting subscription monitoring, and risky online behaviors. When switching antivirus software, users should properly remove the old software and manage subscriptions to avoid unnecessary costs. Regular updates are essential for effective protection, and free antivirus tools may lack advanced features. Antivirus effectiveness can vary by device, and some products may slow down older devices. Monitoring update status and active features is crucial for verifying antivirus functionality.

Winsage

March 30, 2026

7 Ways to Fix Crimson Desert Not Launching on a Windows PC

Crimson Desert has become popular on the Steam charts in March 2026, but some players are experiencing issues with the game not launching on their PCs. Solutions to this problem include: - Disconnecting and reconnecting to the internet during startup. - Running Steam or Epic Games as an administrator. - Verifying the game files for Crimson Desert. - Setting up firewall exceptions for Steam/Epic and Crimson Desert. - Lowering the monitor’s refresh rate to 60Hz. - Disabling background apps through a clean boot. - Updating graphics drivers. Additional troubleshooting methods include reinstalling Crimson Desert, clearing the DirectX Shader Cache, using the Repair or Reset option if installed via the Microsoft Store or Xbox app, and disabling DLSS for the game.

AppWizard

March 30, 2026

A programmer with terminal brain cancer was caught in Epic’s mass layoff, but CEO Tim Sweeney says the studio ‘will solve the insurance for them’

Mike Prinke, a technical writer at Epic Games with seven years of service, was among the 1,000 employees laid off while undergoing treatment for terminal brain cancer. His wife, Jenni Griffin, shared their situation on Facebook, seeking assistance as losing his job also meant losing health insurance. Epic Games announced that affected employees would receive paid healthcare coverage for six months. Griffin noted that Prinke's health issues were known within the studio, as he attended appointments for treatments crucial for his cognitive abilities. Epic CEO Tim Sweeney stated that the company is in contact with Prinke's family to resolve their insurance issues and acknowledged the oversight in recognizing the severity of his situation before the layoffs.

Winsage

March 28, 2026

Samsung Browser for Windows Released With Agentic AI Features

Samsung has launched its Samsung Internet Browser for Windows, featuring Agentic AI capabilities. The browser includes functionalities such as summarizing web content, generating drafts for emails and messages, automating repetitive tasks, and providing contextual suggestions. Key features include AI-powered search and assistance, enhanced privacy and security with anti-tracking features, seamless sync across devices, and a customizable user interface. The browser is available for download on Windows 10 and 11 systems from the official Samsung website and the Microsoft Store.

Winsage

March 28, 2026

How to Enable JavaScript in Windows: Easy Step-by-Step Guide

When JavaScript is disabled on a Windows browser, users may experience issues such as websites not loading properly, unresponsive buttons, videos not playing, and online forms or payment processes failing. Enabling JavaScript is generally safe and is necessary for most reputable websites to function correctly. The process to enable JavaScript is straightforward and does not require advanced technical knowledge. Many browsers, like Firefox, have JavaScript enabled by default, although some users may disable it for privacy or security reasons. If websites malfunction after enabling JavaScript, troubleshooting steps include clearing the browser cache, disabling extensions, restarting the computer, updating the browser, or checking antivirus restrictions. Users on work devices may need to consult their IT administrator for assistance.

AppWizard

March 27, 2026

Samsung One UI 9’s ‘Warranty & Care’ App Could Revolutionize Device Repairs

Samsung is preparing to launch One UI 9, based on Android 17, which will include a hidden app called ‘Warranty & Care.’ This app, accessible through an activity launcher, will serve as a hub for device support and will allow users to check warranty status, access self-diagnostic tools, and view help guides. It will also provide insights into repair history, repair cost estimates, service center reservations, and real-time updates on repair status. Additionally, an AI-powered chatbot for remote assistance is being developed, though it is uncertain if it will launch with One UI 9. One UI 9 is expected to debut with the Galaxy Z Fold 8 and Galaxy Z Fold 8 Wide later this summer.

AppWizard

March 27, 2026

One UI 9 could simplify Galaxy phone repairs with a new built-in support hub

Samsung is developing a Warranty & Care app as part of One UI 9 to streamline device repairs and warranty claims. The app will feature a main screen displaying warranty status, a search bar for troubleshooting, and a Diagnostics shortcut linking to the Samsung Members app. Future enhancements may include estimating repair costs, scheduling service center appointments, and tracking claim progress. The app aims to promote self-service capabilities and will incorporate customer support access through chatbots and remote assistance. Many features are still in development, and the app is not yet ready for widespread use. Its availability may depend on the condition of the user's device, and while features are suggested, there is no certainty they will be included in the final release.

Tech Optimizer

March 26, 2026

Protect your devices from AI scams, malware, and identity theft for under $30 — Norton 360 Premium is ‘the antivirus deal to go for’ in Amazon’s Big Spring Sale

The Norton 360 Premium 2026 one-year pre-paid subscription is available for a reduced price of .99 on Amazon, down from .99. It provides security for up to 10 devices and includes features such as AI-powered scam protection, a VPN for secure internet connections, Dark Web Monitoring for personal information, real-time threat detection, and cloud backup support for up to 75GB. The subscription offers automatic renewal with the option to cancel anytime before renewal.