Barclays customers Archives

AppWizard

July 31, 2025

Lloyds bank app ‘not working and ‘keeps crashing’ as users can’t open it

Users expressed frustration on social media about outages affecting banking applications, particularly on payday. Lloyds Bank acknowledged the issues and asked customers to be patient while they worked on a fix. Outages were also reported by HSBC, Halifax, and the Royal Bank of Scotland. A Treasury Committee report revealed that nine of the UK's largest banks had experienced over a month of unplanned technical outages in the past two years, with 158 incidents of IT failures reported between January 2023 and February 2025. Common causes of these outages included problems with third-party suppliers, system changes, and internal software issues. Downdetector is a platform that tracks service disruptions across various services, allowing users to report issues.

AppWizard

February 3, 2025

Lloyds and Halifax banking app customers urged ‘do not make repeat payments’

Customers of Lloyds and Halifax faced disruptions with their banking applications, primarily related to difficulties in making and receiving payments. Reports of issues began around 7 a.m. on Monday, affecting several hundred users. Lloyds acknowledged the problems on social media and assured customers that online banking and telephone services remained operational. This incident follows a significant outage at Barclays attributed to a technology issue, which left many customers unable to access funds. Lloyds Banking Group announced plans to close 136 high street branches between May 2023 and March 2026, raising concerns about the reliability of digital banking services. Industry experts expressed worries regarding the resilience of financial infrastructure amid these technological disruptions.

AppWizard

March 29, 2024

Barclays issues apology after problems with payment systems and banking app

Barclays customers encountered payment glitches, causing delays in transactions and difficulties with accessing funds. The bank responded promptly to customer concerns on social media and assured them that the issues were being addressed. The technical hiccup was resolved by Barclays, allowing customers to resume making and receiving payments. Other major companies, such as Sainsbury's, Tesco, McDonald's, and Greggs, have also faced technical setbacks in recent weeks.