blue screen

Winsage
June 12, 2025
Microsoft released an emergency update, KB5063060, to address a compatibility issue causing unexpected restarts and blue screen of death (BSOD) errors on Windows 11 systems using Easy Anti-Cheat. This update follows the earlier cumulative update, KB5060842, which led to reports of system reboots linked to IRQLNOTLESSOREQUAL BSODs. The issues were confirmed to affect devices running Easy Anti-Cheat, which is used in popular games like Fortnite and Apex Legends. The update will install automatically for devices with Easy Anti-Cheat, and manual installation options are available for x64 and arm64 systems. Additionally, Microsoft implemented a compatibility hold for Windows 24H2 upgrades on Intel Alder Lake+ and vPro systems due to related blue screen issues. On the same day, Microsoft also released security updates addressing 66 vulnerabilities in Windows 11, including critical flaws in Windows SMB and WebDAV.
Winsage
May 30, 2025
The latest optional patch for Windows 11, identified as KB5058499, addresses critical issues affecting PC games, particularly those using Nvidia GPUs. It resolves problems such as games freezing upon launch and specific titles becoming unresponsive after upgrading to version 24H2. The patch also targets a memory leak within the ‘Input Service,’ which may contribute to input lag and blue screen crashes linked to ‘memory management’ errors. The root cause of the game lock-up problem was found to be within the Windows 11 kernel, not Nvidia's graphics drivers. Users can install the patch to potentially restore functionality to their games or wait for the full cumulative update scheduled for June 10.
Winsage
May 20, 2025
Microsoft released an out-of-band update, KB5061768, for Windows 10 users to address urgent security vulnerabilities. This update is available through the Microsoft Update Catalog for Windows 10 versions 1903 and later, including Windows 10 LTSB, and supports both x86 and x64 architectures. The download size ranges from 415 MB to 711 MB. The update is crucial for users experiencing BitLocker issues and blue screen crashes after the May Windows 10 patch, particularly on devices with Intel Trusted Execution Technology enabled on 10th-generation Intel vPro processors or newer. Users unable to install the update due to boot issues should disable Intel VT for Direct I/O and Intel Trusted Execution Technology in the BIOS/UEFI settings to allow normal startup and apply the update.
Winsage
May 18, 2025
Windows 10 users are facing issues due to the mandatory KB5058379 update, which has caused some PCs to boot into Windows Recovery mode and prompted the need for a BitLocker key. Some users have also experienced a Blue Screen of Death (BSOD). The update primarily affects devices with Intel Trusted Execution Technology (TXT) using 10th generation or later Intel vPro processors, particularly on Windows 10 versions 22H2 and Windows 10 Enterprise LTSC 2021. Microsoft is working on a resolution and plans to release an Out-of-band update soon. Affected users are advised to disable Intel TXT in the BIOS to complete the update successfully and avoid further issues. Windows 11 is not impacted by this problem.
Winsage
May 16, 2025
Microsoft's KB5058379 update has caused issues for Windows 10 users, prompting unexpected requests for the BitLocker recovery key during startup. This problem is affecting users in Germany and the United States, impacting both corporate and personal devices. Users without the recovery key find their systems locked, leading some to perform system recoveries. Additionally, some users experience blue screen crashes after booting into Windows 10. A potential workaround is to disable the “Intel Trusted Execution Technology (Intel TXT)” option in the BIOS/UEFI. The issue primarily affects devices from Dell, HP, and Lenovo running Windows 10 versions 22H2 or 21H2 Enterprise. Microsoft has not yet acknowledged these issues related to the update.
Winsage
May 15, 2025
Users are experiencing challenges following the deployment of Windows 10 update KB5058379, including unexpected requests for a BitLocker recovery key and Blue Screen of Death (BSOD) errors. The BitLocker issue has a low occurrence rate of 2-5%, with reports indicating that only 15 out of 600 devices in some organizations were affected. Adjusting certain BIOS settings may help mitigate BSOD errors. Delaying or rolling back the update could expose systems to vulnerabilities, as it addresses critical zero-day exploits. Many issues arise from the update not completing its installation effectively, and users have reported resolutions once the update is fully realized. Users are advised to contact Microsoft for assistance and consider alternatives like Linux distributions as the October end-of-support date for Windows 10 approaches.
Winsage
May 14, 2025
Microsoft's latest update for Windows 11, KB5058411, includes enhancements and security fixes. Key features include AI integration in Windows Search for natural language queries, direct access to Microsoft 365 content in File Explorer (subscription required), improved performance for file opening and ZIP unpacking, and aesthetic updates to the interface. The update also removes the blue background for desktop shortcuts based on user feedback and implements various bug fixes. The update will download and install automatically for Windows 11 24H2 users, with an option for manual installation through Windows Update.
Winsage
May 12, 2025
Microsoft has released an official guide to address the Blue Screen of Death (BSOD) issues in Windows 11 and Windows 10, updated on May 11, 2025, following a significant global outage in July 2024 caused by a problematic CrowdStrike update. The guide categorizes troubleshooting into basic and advanced steps, highlighting common error codes like PAGEFAULTINNONPAGEDAREA (0x00000050). Approximately 75% of stop errors are attributed to faulty drivers, making driver verification essential. Basic troubleshooting includes removing recently added hardware, booting into Safe Mode, checking Device Manager for problematic components, ensuring 10-15% free disk space, installing the latest Windows Updates, and using System Restore. Advanced troubleshooting involves using Event Viewer, running Windows Memory Diagnostics, and analyzing memory dumps with WinDbg. The guide emphasizes the resource-intensive nature of Driver Verifier and suggests testing suspicious drivers in smaller groups. It also includes hardware-specific troubleshooting tips, such as checking for overheating components and performing disk diagnostics with the “chkdsk” command.
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