Antivirus renewal scams often begin with messages claiming automatic subscription renewals, leading victims to counterfeit pages designed to collect personal information. These scams impersonate well-known brands and do not indicate that the sender has accessed the recipient's device. Responding to such messages can provide scammers with valuable data, including names and phone numbers, which can be sold or used for further scams.
A specific scam site impersonating Avast targeted users in Belgium, falsely claiming a subscription renewal for €129.99. The site appeared polished and requested basic contact information without asking for sensitive data. It contained notes suggesting AI involvement in its creation, indicating it was a half-finished project.
To identify antivirus renewal scams, individuals should verify any claimed charges directly with their bank, check subscriptions through official channels, be cautious of cancellation forms requesting phone numbers, treat follow-up calls as potential threats, and avoid installing remote access software. If engagement with a scam occurs, disconnect from the internet, remove any installed software, and change passwords. Tools like Malwarebytes Browser Guard can help block malicious sites, and Scam Guard can analyze suspicious communications.