BSoD Archives

Winsage

May 20, 2025

Microsoft Confirms Emergency Update For Windows Users

Microsoft has released an emergency update for Windows 10 due to issues following May’s mandatory security update, which caused BitLocker Recovery screens and Blue Screens of Death for users. The problem primarily affects devices with Intel Trusted Execution Technology on 10th generation or later Intel vPro processors. Users who encounter these issues are advised to disable Intel VT for Direct I/O and Intel TXT in BIOS/UEFI settings, install update KB5061768, and then re-enable the settings. Microsoft has stated that its support team cannot retrieve lost BitLocker recovery keys. This issue mainly impacts enterprise users, as consumer devices generally do not use Intel vPro processors.

Winsage

May 18, 2025

Microsoft Confirms New Update Locks Windows 10 — Or Worse. Here’s What To Do

Windows 10 users are facing issues due to the mandatory KB5058379 update, which has caused some PCs to boot into Windows Recovery mode and prompted the need for a BitLocker key. Some users have also experienced a Blue Screen of Death (BSOD). The update primarily affects devices with Intel Trusted Execution Technology (TXT) using 10th generation or later Intel vPro processors, particularly on Windows 10 versions 22H2 and Windows 10 Enterprise LTSC 2021. Microsoft is working on a resolution and plans to release an Out-of-band update soon. Affected users are advised to disable Intel TXT in the BIOS to complete the update successfully and avoid further issues. Windows 11 is not impacted by this problem.

Winsage

May 16, 2025

Microsoft Update Fails—New Download Breaks Windows

Users are experiencing BitLocker Recovery screens and Blue Screens of Death (BSOD) after installing the Windows 10 update KB5058379. This mandatory update addresses significant security vulnerabilities, but Microsoft claims to be unaware of any new issues. Some users have found that disabling Intel TXT can help complete the installation. Reports include a user experiencing consistent BSODs after the update and another who resolved boot issues by changing BIOS settings. The end of support for Windows 10 is approaching on October 14, but Microsoft 365 applications will still receive security updates afterward. Windows 11 users are not affected by these issues.

Winsage

May 15, 2025

The latest Windows 10 update is reportedly causing havoc on some people’s PCs

Users are experiencing challenges following the deployment of Windows 10 update KB5058379, including unexpected requests for a BitLocker recovery key and Blue Screen of Death (BSOD) errors. The BitLocker issue has a low occurrence rate of 2-5%, with reports indicating that only 15 out of 600 devices in some organizations were affected. Adjusting certain BIOS settings may help mitigate BSOD errors. Delaying or rolling back the update could expose systems to vulnerabilities, as it addresses critical zero-day exploits. Many issues arise from the update not completing its installation effectively, and users have reported resolutions once the update is fully realized. Users are advised to contact Microsoft for assistance and consider alternatives like Linux distributions as the October end-of-support date for Windows 10 approaches.

Winsage

May 12, 2025

Microsoft Releases Detailed Guide to Fix Windows Blue Screen Errors

Microsoft has released an official guide to address the Blue Screen of Death (BSOD) issues in Windows 11 and Windows 10, updated on May 11, 2025, following a significant global outage in July 2024 caused by a problematic CrowdStrike update. The guide categorizes troubleshooting into basic and advanced steps, highlighting common error codes like PAGEFAULTINNONPAGEDAREA (0x00000050). Approximately 75% of stop errors are attributed to faulty drivers, making driver verification essential. Basic troubleshooting includes removing recently added hardware, booting into Safe Mode, checking Device Manager for problematic components, ensuring 10-15% free disk space, installing the latest Windows Updates, and using System Restore. Advanced troubleshooting involves using Event Viewer, running Windows Memory Diagnostics, and analyzing memory dumps with WinDbg. The guide emphasizes the resource-intensive nature of Driver Verifier and suggests testing suspicious drivers in smaller groups. It also includes hardware-specific troubleshooting tips, such as checking for overheating components and performing disk diagnostics with the “chkdsk” command.

Winsage

April 25, 2025

Microsoft set to make huge Windows change — and it’s hoping you won’t notice

The Windows 11 Insider Preview Build (27842) will replace the Blue Screen of Death (BSoD) with a new error screen featuring a Medium Forest Green backdrop. This change is part of an effort to create a more streamlined user interface for unexpected restarts, although it may provide less context for troubleshooting. The new design is currently being tested in Microsoft's Canary Channel and is expected to become standard with the Windows 11 25H2 update later this year.

Winsage

April 18, 2025

Data Doctors: What’s behind Windows blue screen errors

The blue screen of death (BSOD) indicates a critical system issue in Windows. Common causes include: - Faulty or outdated drivers, often related to hardware changes. - Hardware problems, such as failures in RAM, hard drives, or motherboards. - Overheating due to dust, poor ventilation, or malfunctioning fans. - Corrupt system files from improper shutdowns, power surges, or software bugs. - Software conflicts, particularly with incompatible applications. - Issues from problematic Windows updates. - Viruses or malware that corrupt system files or disrupt functionality. - BIOS or firmware issues that introduce instability. - Defective external devices like USB sticks or hard drives. Resolving BSOD issues requires a systematic approach and understanding of error codes.

Winsage

April 18, 2025

Windows 11 Update Fiasco: Microsoft Confirms Blue Screen Of Death. Here’s What To Do

Reports of the Blue Screen of Death (BSOD) have emerged following updates to Windows 11, with Microsoft confirming the issue in a support document. Users may encounter a blue screen exception with error code 0x18B (SECUREKERNELERROR) after installing the latest updates, specifically linked to the Windows 11 version 2H42 release and affecting updates KB5053598, KB5053656, and KB5055523. Microsoft is working on a fix and has deployed a server-side update to disable changes causing the BSOD. Affected users are advised to check for updates multiple times to receive the server-side patch quickly. Additionally, the April update has caused issues with Windows Hello functionalities, which Microsoft plans to address in a future update scheduled for May 2025.

Winsage

April 18, 2025

Windows 11 24H2 Update Bug Triggers BSOD Error

Microsoft has acknowledged a significant bug in its Windows 11 24H2 updates, causing Blue Screen of Death (BSOD) crashes with the error code “SECUREKERNELERROR” (0x18B). This issue has escalated since the April 2025 Patch Tuesday update, affecting thousands of users globally. The bug leads to system crashes after installing the updates, resulting in persistent crash-restart loops or unbootable systems. Initially reported in March 2025, the problem gained traction following the April update, prompting Microsoft to confirm the bug and investigate its cause. Other issues include failures with Windows Hello and compatibility problems with games and software, particularly on ARM-based devices. To address the crisis, Microsoft has implemented a Known Issue Rollback (KIR) to disable the problematic code, which is being automatically pushed to affected devices, although users may experience a delay of up to 24 hours. Users are advised to keep their devices connected to the internet and restart their PCs multiple times to expedite the fix. For enterprise environments, IT administrators must manually deploy a specific Group Policy update. Microsoft is working on a permanent solution, expected in a future update, while also acknowledging related issues and committing to further fixes in the upcoming May 2025 update.

Winsage

April 17, 2025

It must be a day with a ‘y’ in it – there’s a problematic Windows 11 update causing blue screens

Microsoft is addressing issues stemming from the KB5055523 update for Windows 11, which has caused Blue Screen of Death (BSoD) errors with the 0x18B error code. This update was automatically installed on most devices and is linked to the earlier KB5053656 preview update. Microsoft is implementing a Known Issue Rollback (KIR) to mitigate the problem, although it may take up to 24 hours for the fix to propagate to consumer and non-managed business devices. For enterprise-managed devices, IT administrators must manually resolve the issue by configuring the necessary Group Policy.