cache issue Archives

Winsage

August 20, 2025

Microsoft reportedly fixing SSD failures caused by Windows updates

Recent updates to Windows 11, specifically version 24H2, have raised concerns about data corruption and drive failures affecting various SSD and HDD models. The issue was first reported by a Japanese PC enthusiast who noted that drives with Phison NAND controllers were disappearing from the operating system during intensive write operations after installing the KB5063878 security update and the KB5062660 preview update. Some users could restore access to their drives after rebooting, while others could not. Symptoms appeared on SSDs with over 60% usage after approximately 50GB of continuous writing, and similar issues were reported on HDDs. Affected brands include SanDisk Extreme Pro, Corsair Force MP600, Maxio SSD, and KIOXIA, particularly those using Phison PS5012-E12 and InnoGrit controllers. Phison is aware of the situation and is collaborating with Microsoft to find a resolution. Users are advised to avoid transferring large files or multiple large files in quick succession and to process large compressed files in smaller batches.

Winsage

October 15, 2024

Microsoft says the undeletable 8.63GB cache in Windows 11 24H2 is “a reporting error” — space is freed by Disk Cleanup | Tom’s Hardware

Users of Windows 11 24H2 are unable to delete an 8.63GB update cache through standard procedures. Microsoft has stated that this is a reporting error, and the files have already been deleted, although the Disk Cleanup tool still shows the space as occupied. When users run Windows Disk Cleanup with the 'Windows Update Cleanup' option, the system deletes the space, but it continues to display as occupied. Microsoft is working on a resolution for this issue and has been releasing smaller updates to improve user experience. The situation is less severe compared to other issues in Windows 11 24H2, such as application crashes and BSOD incidents. Users are encouraged to transition to Windows 11 24H2 as earlier versions have reached end of life. The update also includes new features like ReFS and Block Cloning for faster file copying and new AI functionalities.

Winsage

October 15, 2024

Windows 10 only has a year of support: 12 months left to keep Copilot off your desktop or learn Linux

Windows 10's official support will expire on October 14, 2025. Users will still have access to the operating system after this date, but will face significant security risks due to the lack of updates. Windows 11 has encountered a cache issue resulting in up to 8.63 GB of undeletable data on users' machines, which may deter some from upgrading. Microsoft’s business model includes selling the operating system and upselling services, causing frustration for users. There is skepticism surrounding new features like Copilot and Recall, and initial system requirements for Windows 11, such as the need for TPM-equipped motherboards, have posed challenges. Many long-time Windows 10 users are reluctant to upgrade due to their familiarity with the current interface. However, Windows 11 has recently surpassed Windows 10 in popularity according to the Steam Hardware Survey. As new machines are shipped with Windows 11 pre-installed, the number of Windows 10 users is expected to decline over time.

Winsage

October 10, 2024

Windows 11’s big 2024 update leaves behind ~9GB of undeletable files

Microsoft's 24H2 update for Windows 11 has caused issues for users, including blue screen crashes, disappearing mouse cursors, and an unusually large cache folder that can reach 8.63GB during installation. Users are unable to delete this cache through the Control Panel or alternative methods, with the only solution being a complete reinstallation of Windows. Microsoft is working on a patch to address the cache issue, which will be included in a future update. Users are advised not to attempt to delete the Windows Update cache until the patch is released.