cancellation process Archives

Tech Optimizer

March 10, 2025

The best Android antivirus in 2025: Save 50% on Avast Mobile Security

Avast Mobile Security is offering a 50% discount on its annual paid plans for the first year, effective March 10. The discounted prices are £42.50 for Premium Security and £69.99 for Avast One Gold. Premium Security includes features like virus and malware blocking, app monitoring, an advanced firewall, and protection against fraudulent websites. Avast One Gold offers all Premium Security features plus an unlimited VPN, online account breach monitoring, automatic driver updates, and device cleanup assistance. After the first year, Premium Security will renew at the standard price unless cancelled.

Winsage

February 9, 2025

Sorry, you’re not getting Microsoft Edge off of your PC, at least according to its new ‘uninstall’ document

Microsoft has released an 'uninstall document' for its Edge browser that focuses on promoting Edge's features rather than providing clear instructions for uninstallation. Users can only find a 'repair' option in the control panel, with no official way to fully remove Edge. This strategy appears aimed at encouraging users to keep Edge, despite its competition with Google Chrome. The approach is reminiscent of subscription cancellation processes that use persuasive tactics to retain users. The document's intent seems disingenuous, as it does not facilitate uninstallation. This strategy may lead to increased user aversion to Edge.

Tech Optimizer

November 12, 2024

Norton Antivirus Review

Norton Antivirus is a cybersecurity solution known for its powerful antivirus protection, advanced firewall capabilities, password manager, excellent parental controls, and successful performance in independent lab tests. However, it has a higher price point, frequent pop-up notifications, and a complicated cancellation process. Key features include real-time malware and virus scans, a secure VPN, 2GB cloud backup, parental controls, dark web monitoring, a password manager, identity restoration support, SafeCam, social media monitoring, a smart firewall, advanced machine learning for threat detection, and a power eraser tool. Norton offers various pricing plans, starting from .99 for the first year for the basic plan, with a 60-day money-back guarantee and a 7-day free trial. The user interface is designed for ease of use, and user reviews average 4.4 stars out of 5, highlighting its effectiveness in malware protection but noting some concerns about customer service.

AppWizard

October 18, 2024

FTC requires subscriptions be as easy to cancel as they are to start

The Federal Trade Commission (FTC) has mandated that companies offering subscription services must simplify the cancellation process by implementing a 'click to cancel' policy. Businesses are required to make subscription information easily accessible and understandable, ensuring customers know the terms when signing up. This initiative is part of the FTC's review of the 1973 Negative Option Rule. Companies that do not comply may face redress and civil penalties.

Tech Optimizer

June 20, 2024

U.S. officials will reportedly ban a once popular seller of antivirus software over national security concerns

- Kaspersky Lab is facing a ban on U.S. sales due to perceived ties to the Russian government. - Some users have struggled with cancelling Adobe subscriptions, citing hefty fees and complex processes.

AppWizard

April 21, 2024

How to cancel app subscriptions on Android: A step-by-step guide – Times of India

In the digital age, managing in-app subscriptions on Android devices is essential to avoid unnecessary charges. The cancellation process can be done through the Google Play Store, the Google app, or a desktop browser, ensuring users are not charged for services they no longer require.