A Florida woman, Heidi Richards, 52, was sentenced to 22 months in prison for fraudulently acquiring and selling Microsoft certificate of authenticity (COA) labels in bulk through her company, Trinity Software Distribution. Between 2018 and 2023, she spent over a million dollars on COA labels, primarily for Windows 10 and Microsoft Office products. Richards directed employees to transcribe product activation codes from the COA labels into a spreadsheet, which were then distributed to buyers for software activation. Although the labels were genuine, their procurement and sale were illegal. Following a trial in November 2025, a federal jury found her guilty, and she was also ordered to pay a ,000 fine.