code issue Archives

Winsage

October 21, 2025

Microsoft issues fix for Windows 11 update that bricked mouse and keyboard controls in recovery environment – here’s what you need to know

Microsoft released an out-of-band update to fix a significant issue with its Windows 11 security update (KB5066835) that rendered essential USB devices non-functional in the Windows Recovery Environment (WinRE). This fix was distributed to all Windows 11 users six days after the initial update. The flaw affected versions 24H2 and 25H2 of Windows 11 and Windows Server 2025. Users are advised to avoid resetting their PCs or entering recovery mode until further notice. Additionally, the October update has other known issues, including problems with smartcard authentication, challenges in playing protected content with certain DVD and BluRay applications, failed updates using shared network folders, and potential loading failures for IIS websites. Microsoft has resolved the smartcard authentication issue but has not yet addressed the IIS website problem. In recent months, Microsoft has faced multiple bugs associated with its updates, including SSD malfunctions in August and a "latent code issue" in its Intune software in April. Last year, a bug led to unexpected upgrades for older Windows Server versions, causing system crashes, and Microsoft had to retract a preview of a Windows 11 update due to identified problems.

Winsage

June 30, 2025

Microsoft warns of Windows update delays due to wrong timestamp

Microsoft has acknowledged a delay in the delivery of the June 2025 Windows security updates due to an incorrect metadata timestamp affecting Windows 10 and Windows 11 systems under quality update deferral policies. The update was released on June 10, 2025, but the timestamp shows June 20, 2025, which may cause devices with deferral settings to receive the update later than expected. Microsoft has provided temporary workarounds for administrators, including creating an expedited deployment policy to bypass deferral settings. The delay only affects the timing of update availability for organizations using these policies and does not impact the quality or applicability of the update. Microsoft will not change the metadata timestamp and has confirmed that the provided workaround is the definitive resolution.

Winsage

June 24, 2025

Microsoft fixes known issue that breaks Windows 11 updates

Microsoft is releasing a configuration update, KB5062324, to fix Windows Update failures on certain Windows 11 systems running version 24H2 that have not installed the May Windows non-security preview update or later. This update addresses an issue causing the Windows update scan to stop responding, with a permanent solution available in the May update (KB5058499) and later versions. Users can install KB5062324 by enabling 'Get the latest updates as soon as they're available' in Settings > Windows Update, followed by a system restart and checking for updates. The update is being rolled out gradually, so users may need to try multiple times to receive it. Recently, Microsoft also addressed a bug related to feature updates and acknowledged issues with unintended upgrades to Windows Server 2025 on certain devices. The company aims to unify the updating process for all software on PCs through a new orchestration platform.

Winsage

June 2, 2025

Microsoft ships emergency patch to fix Windows 11 installation issues

Microsoft has addressed a significant issue affecting certain Windows 11 systems after the installation of the KB5058405 security update from May 2025. Users reported encountering 0xc0000098 recovery errors linked to ACPI.sys, indicating that the operating system could not be loaded. This problem primarily affects Windows 11 versions 22H2 and 23H2 in enterprise settings, particularly among Azure Virtual Machines, Azure Virtual Desktop, and on-premises virtual machines hosted on platforms like Citrix or Hyper-V. Microsoft has released the KB5062170 non-security out-of-band update to resolve the installation and boot problems, which can be manually installed from the Microsoft Update Catalog. For Azure customers facing difficulties after implementing the May 2025 update, Microsoft recommends using Azure Virtual Machine repair commands as a temporary workaround. Users of Windows Home or Pro editions in home environments are unlikely to encounter these issues.

Winsage

May 29, 2025

Microsoft: Windows 11 might fail to start after installing KB5058405

Microsoft has acknowledged that some Windows 11 systems may experience startup failures after installing the KB5058405 cumulative update, resulting in a 0xc0000098 recovery error related to ACPI.sys. This issue affects Windows 11 versions 22H2 and 23H2, particularly in enterprise settings like Azure Virtual Machines and on-premises virtual machines. Home users are less likely to encounter these problems. Microsoft is investigating the issue and will provide updates.

Winsage

May 13, 2025

Windows 11 upgrade block lifted after Safe Exam Browser fix

Microsoft has lifted an upgrade block that prevented certain users of the Safe Exam Browser from installing the Windows 11 2024 Update due to compatibility concerns. The block was initially implemented in September to protect users from issues with Safe Exam Browser version 3.7 or earlier. Users are encouraged to upgrade to Safe Exam Browser version 3.8 or later before proceeding with the Windows 11 24H2 update. If users still encounter the safeguard hold after 48 hours of updating, they should contact Safe Exam Browser Support. The Windows 11 24H2 feature update is now available for all compatible PCs, except those under safeguard holds. Microsoft has resolved issues that previously blocked the update for some users and has removed other compatibility holds for specific devices and applications. However, some upgrade blocks remain due to incompatible hardware and software. Windows 11 24H2 began its rollout in May 2024 for enterprise testing, with a broader release in October.

Winsage

May 6, 2025

Microsoft pushes fix for Windows 11 update 0x80240069 errors

Microsoft has resolved an issue that affected the delivery of Windows 11 24H2 feature updates via Windows Server Update Services (WSUS) after the installation of the April 2025 security updates. Users reported upgrade problems, specifically encountering error code 0x80240069 during attempts to update from Windows 11 23H2 or 22H2. The update complications primarily impact enterprise environments using WSUS, while home users are less likely to experience these issues. Microsoft is rolling out a fix through Known Issue Rollback (KIR) for enterprise-managed devices, requiring IT administrators to implement the KIR Group Policy on affected endpoints. Additionally, Microsoft is addressing a separate issue where some PCs were upgraded to Windows 11 despite Intune policies preventing such upgrades.

Winsage

April 30, 2025

Microsoft: Windows 11 24H2 updates fail with 0x80240069 errors

Microsoft has acknowledged a significant issue affecting enterprise users trying to upgrade to Windows 11 24H2 via Windows Server Update Services (WSUS) after installing the April 2025 security updates, specifically the monthly security update KB5055528. Users with Windows 11 23H2 or 22H2 are encountering Windows Update Service errors with the code 0x80240069, preventing the download process for Windows 11 24H2 from initiating or completing. Microsoft confirmed that devices with the April security update might be unable to update via WSUS. WSUS, primarily used in enterprise settings, has been deprecated as of September 2024, but Microsoft will continue to support existing functionalities. Additionally, Microsoft is addressing a "latent code issue" that has caused some devices to upgrade to Windows 11 despite Intune policies against such upgrades.

Winsage

April 25, 2025

Microsoft fixes Server 2025 Remote Desktop freezing issues

Microsoft has resolved a bug in Windows that caused Remote Desktop sessions to freeze, which emerged after an update to Windows 11 24H2 and Server 2025 released in February. The company released a patch (KB5055523) for Server 2025 and advised users to install it for essential improvements, while a previous update had already addressed the freezing issue on Windows 11. Microsoft has faced multiple patch-related challenges this year, including erroneous error messages and issues with USB-connected printers. A recent update also allowed some users to install Windows 11 against corporate policies due to a "latent code issue." User sentiment reflects frustration with Microsoft's reliability and suggests a need for better resource allocation to address internal failures.

Winsage

April 21, 2025

Intune flaw pushed Windows 11 upgrades on blocked devices

Microsoft identified a "code issue" within its Intune device management software as the reason for the unintended rollout of Windows 11 to devices not designated for the upgrade. The flaw triggered upgrades despite existing policies meant to prevent them. Microsoft is working on a fix and has advised organizations to pause Windows updates via Intune to avoid further issues. Devices that received the upgrade erroneously will need manual intervention to revert to their previous version. This incident follows a similar occurrence in November 2024, where customers experienced unexpected upgrades from Windows Server 2022 to Windows Server 2025. Microsoft attributed that incident to third-party products used for managing server updates. Additionally, a month prior, Microsoft retracted a preview update for Windows 11 due to severe issues causing crashes.