communication practices

AppWizard
November 11, 2025
Germany's healthcare system is introducing TI-Messenger, an encrypted messaging service overseen by Germany’s National Digital Health Agency, Gematik, to enhance communication among patients, healthcare professionals, and insurance companies. This service aims to replace traditional communication methods like faxes and phone calls, with initial trials showing significant time savings for medical staff. TI-Messenger, based on the Matrix open network technology standard, is designed to allow secure communication across health institutions while maintaining data control. As of July 15, 2025, it became accessible to all German citizens with public health insurance. A trial in Hamburg demonstrated that pharmacists significantly reduced phone calls by using TI-Messenger. There are two versions of the service: TI Messenger ePA for citizens and TI-Messenger Pro for healthcare professionals, which has not yet seen widespread adoption. Challenges in user adoption exist, with potential solutions including financial incentives and simplified onboarding processes. Future developments may lead to automated responses and improved communication practices, with hopes for collaboration with other European countries using similar technologies.
AppWizard
May 13, 2025
Michael Waltz, the former national security adviser, mistakenly included a journalist in a sensitive chat on Signal during a cabinet meeting, raising concerns about communication practices among senior officials. A photograph captured him using a different messaging app that promotes archiving for record-keeping, which raises compliance questions with federal regulations. Visible contacts on his screen included Vice President JD Vance, special envoy Steve Witkoff, Secretary of State Marco Rubio, and Director of National Intelligence Tulsi Gabbard. The use of encrypted messaging apps like Signal complicates the National Archives' role in preserving governmental records, highlighting the tension between secure communication and the need for transparency in government operations.
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