complaints Archives

AppWizard

May 22, 2026

Dying Light’s former director believes devs are obligated ‘to focus and listen to the players’ because as soon as a game’s released ‘it stops being only your game’

Tymon Smektała, who spent 13 years directing the game Dying Light, recently stepped down from his role. At the Digital Dragons Conference, he discussed the importance of player feedback, stating that a game evolves into a shared experience with numerous stakeholders after its release. He emphasized the need for developers to engage with their community and build relationships, while also cautioning that player feedback should not be viewed as absolute truth. Smektała acknowledged that while players may not always have the right solutions, their feelings are crucial indicators of a game's direction. He highlighted the importance of understanding player sentiment and maintaining a balance between creator intent and player experience.

AppWizard

May 22, 2026

Valorant’s new Vanguard update seems to be bricking cheaters’ PCs. Riot’s response? “Congrats on your $6k paperweights”

Riot Games' Vanguard anti-cheat system, introduced with Valorant and later integrated into League of Legends in 2024, operates at a kernel level, raising concerns about potential damage to players' PCs. Issues arose when streamer Nick 'LS' De Cesare experienced computer problems after a Vanguard update. The latest version of Vanguard reportedly made some cheaters' computers inoperable, requiring a complete operating system reinstall. Players must have Vanguard installed to access Riot's games, and the system now blocks most DMA firmware, which is used to mask cheats. Vanguard can activate even without Valorant installed, and if it detects DMA firmware, the only solution is a Windows reinstall. Riot Games acknowledged the complaints humorously, highlighting the frustrations of affected users. The kernel-level operation of Vanguard raises concerns about the risk of damaging personal computers due to misidentification, and legal discussions about its implications are ongoing. Players who do not want to use Vanguard cannot access Riot's games.

AppWizard

May 22, 2026

I’ve been playing games for 40 years, writing about them for 20, and I’m here to say parts of Roblox need to be legislated out of existence

An experiment by Professor Marcus Carter's team found that children quickly converted gift cards into Robux on Roblox, raising concerns about the platform's monetization strategies, which include deceptive practices in 14 of the top 15 games. Tactics like "near miss" visuals and countdown timers encourage spending, while many children reported being scammed through item swaps and gem-doubling schemes. Complaints to the Federal Trade Commission from organizations like Fairplay and the National Centre on Sexual Exploitation highlight how Roblox's design exploits children's developmental vulnerabilities, particularly impulse control. One case involved a 10-year-old girl who spent over ,000 in two months despite parental attempts to limit purchases. Critics argue that Roblox prioritizes profit over user well-being, with features designed to maximize engagement rather than genuine enjoyment. Experts advocate for legislative changes to address these issues, warning that without intervention, Roblox will continue to exploit young users.

Winsage

May 17, 2026

Microsoft: Windows 11 to Be Faster Than Ever

Microsoft is enhancing the performance of Windows 11 with a focus on speed and efficiency. Key improvements include: - Accelerated app launch times, minimized system lag, enhanced memory and CPU efficiency, and smoother user interface interactions. - Introduction of the Low Latency Profile, which temporarily elevates CPU speed during intensive tasks to improve responsiveness. - Refinements to the WinUI 3 framework for quicker UI rendering and reduced system resource calls. - Enhancements to File Explorer for faster startup, decreased lag, and smoother file operations. - Reduction of RAM usage when idle, increasing memory availability and multitasking capabilities. - Transition towards more native Windows apps instead of web-based components for faster loading and a consistent user experience. - Improvements in system reliability with fewer driver issues, better update management, and reduced system crashes. These updates are expected to roll out gradually through 2026.

Winsage

May 16, 2026

Microsoft is making Windows 11’s Start menu resizable after years of complaints, adds Small and Large options

Microsoft is updating the Start menu in Windows 11 based on user feedback about its size and functionality. The new Start menu will feature a categories layout and enhanced customization options. Users will soon be able to choose between two layouts: small and large. Additionally, users can hide specific sections within the menu, such as the Pinned section or the Recommended feed, to create a more streamlined experience. The Recommended feed can be disabled without affecting the Recent section in the taskbar or File Explorer. Users will also have the option to hide their name and profile picture in the Start menu. These updates will be rolled out in the coming weeks, with plans for further enhancements, including a movable and smaller taskbar and up to 18 major changes to Windows 11.

Winsage

May 15, 2026

Windows 11’s May update is causing install failures and slow internet — here’s what we know

Microsoft's Patch Tuesday update for Windows 11, KB5089549, released on May 13, 2026, has caused installation issues for some users, who receive an error message indicating a rollback. Additionally, a smaller group has reported decreased internet performance after the update. Users facing installation failures may see the system revert to the previous version automatically and can attempt to reinstall the update or troubleshoot by clearing the SoftwareDistribution cache or using the Windows Update troubleshooter.

AppWizard

May 12, 2026

‘We want to start today by apologising’: Phasmophobia is fixing issues with its Player Character update after a slew of complaints

Phasmophobia's recent update, the Player Character Update, has caused significant dissatisfaction among players, leading developers to issue a public apology for not meeting expectations. Players reported issues like misaligned character animations and awkward leg movements, with some experiencing motion sickness due to stuttering when using video cameras. The update aimed to refresh the game before a collaboration with Alan Wake, but many players preferred the original characters. Developers recognized the need to rebuild trust with the community and promised to improve transparency regarding future updates as they work towards the game's 1.0 release. Although the latest patch fixed some issues, players remain wary due to a history of inadequate updates followed by quick fixes.

Winsage

May 11, 2026

Microsoft keeps fixing Windows and Xbox, but the community keeps complaining

Microsoft has rolled out four Windows Insider builds, introduced new hidden features, and revamped the Windows Run feature. Despite these advancements, many Windows 10 users are hesitant to upgrade due to financial constraints. Xbox Mode has received criticism for its performance on dual monitor setups. Approximately 25% of Windows users on Steam are still using Windows 10. Windows 11 will enhance CPU frequency during high-priority tasks, and recent Insider builds have improved touchpad gestures, File Explorer descriptions, and voice-typing interface. Users can now prevent Chrome and Edge from automatically downloading local AI models. Feedback on new features like the Low Latency Profile has been predominantly negative, with users expressing concerns over CPU spikes.

Winsage

May 10, 2026

I dug into the new Windows Update rules coming to Windows 11, and these are the 5 things you need to know

Microsoft is implementing enhancements in Windows 11 to improve the Windows Update experience for users. Key changes include new pause controls, a redesigned Power menu, reduced forced restarts, and smarter recovery features for failed updates. A new system will automatically resolve installation issues in the background, reducing the need for manual troubleshooting. Users can now skip system updates during the Out-of-box Experience (OOBE), but doing so will prevent the download of the latest drivers, features, or security patches until a manual download is initiated or automatic updates resume. Despite these improvements, there are still limitations on user control over updates, such as the need for manual extensions to pause updates indefinitely and the requirement to confirm skipping updates twice during setup.

AppWizard

May 8, 2026

Windows 11 rumored to get new mode that instantly boosts game and app performance by up to 70%, but there’s a catch

Windows 11 is facing criticism for its CoPilot AI integration, performance on handheld devices, and limited customization options. However, reports indicate that Microsoft is developing a "Low Latency Profile" feature aimed at enhancing performance by temporarily increasing CPU frequency for brief intervals of one to three seconds. This mode is expected to improve app launch times by up to 40%, speed up load times for interface elements by up to 70%, and boost performance for many third-party applications. The feature is part of the Windows K2 initiative, which seeks to address user complaints about Windows 11. It is currently in early testing, and it is unclear if users will be able to toggle it on and off.