complaints Archives

Winsage

March 22, 2026

Trust But Verify ⭐️

Pavan Davuluri has been appointed as the new leader of Windows development at Microsoft. The company has committed to enhancing the quality of Windows through 2026. Davuluri's recent blog post, primarily directed at Windows Insider Program participants, lacks an apology for past customer grievances and does not address several critical issues, including forced telemetry, bundled software, chaotic updates, forced Microsoft account sign-ins, and the mandatory use of Microsoft Edge. While he mentions plans to improve Windows Update and acknowledges the need for better reliability and transparency in the Windows Insider Program, many concerns remain unaddressed. The introduction of Copilot and its integration into Windows will continue, but users have expressed frustration over its implementation. Davuluri's approach to improving performance through the WinUI3 framework is met with skepticism.

Winsage

March 21, 2026

Microsoft insiders push to end mandatory Microsoft Accounts on Windows 11

Microsoft announced enhancements for Windows 11 to address user complaints about performance, updates, AI features, and advertisements. However, the requirement for users to create a Microsoft account during setup remains a significant concern that was not addressed in the announcement. Scott Hanselman, a Vice President at Microsoft, indicated on X that there is internal discussion about potentially easing this requirement, although no definitive plan has been established yet. The decision to change this policy involves multiple teams within Microsoft, and while technically feasible, it requires corporate agreement.

Winsage

March 21, 2026

People inside Microsoft are fighting to drop Windows 11’s mandatory Microsoft Account requirements during setup

Microsoft announced upcoming enhancements for Windows 11 to address user complaints about performance, updates, AI overload, and ads. However, the requirement for a Microsoft account during initial setup remains unchanged. Users must have an internet connection and log in with a Microsoft account as part of the out-of-box experience. Scott Hanselman from Microsoft expressed frustration over this requirement, indicating that many within the company are advocating for its relaxation. Despite ongoing discussions within the Windows team about potentially easing or eliminating this requirement, there is currently no definitive plan to change it. The issue is more about internal policy than technology, as technically removing the requirement would be simple, but reaching a consensus within Microsoft is challenging.

Winsage

March 19, 2026

AI Fatigue: Microsoft Pulls Back on Putting Microsoft Copilot Everywhere in Windows 11

Microsoft has decided to abandon plans to integrate Copilot more deeply into Windows 11 following user complaints. Features that would have introduced AI-driven notifications and enhancements are no longer being pursued. The company acknowledged user pain points and is shifting focus towards core stability fixes scheduled for 2026. Additionally, the launch of Windows Recall in 2024 faced privacy issues, leading to a revised version that includes data encryption and user authentication. Microsoft has also allowed administrators on Pro and Enterprise systems to uninstall the Copilot app under certain conditions, reflecting a response to user feedback and past update failures.

AppWizard

March 18, 2026

Russian State Messenger MAX Reportedly Auto-Subscribes Users to Pro-War Channels

Users of MAX, a state-backed messaging platform in Russia, are experiencing unsolicited subscriptions to pro-war and propaganda channels, with many unable to unsubscribe. Complaints have emerged on the Russian online forum Pikabu, where users reported unexpected subscriptions and difficulties in exiting channels, particularly through the desktop version of the app. MAX, launched in 2025, was developed amidst increasing restrictions on competing messaging services like WhatsApp and Telegram and has been promoted in occupied regions such as Crimea. Concerns have been raised about MAX being a surveillance tool, with capabilities to access personal data. The platform is operated by VK, which has ties to Russian leader Vladimir Putin's family through its ownership structure.

Winsage

March 18, 2026

Microsoft appears to be dumping native Copilot for Windows 11 in favour of web wrapper yet again

The latest update for Copilot has transformed it into a WebView-based application, marking it as a hybrid app rather than fully native. The new Copilot (version 146.0.3856.63) operates as a web application, evidenced by multiple sub-processes in the Task Manager that are characteristic of Microsoft Edge. The version number of Copilot aligns closely with that of Microsoft Edge. The revamped Copilot functions as a web app within a desktop shell but loads content from copilot.microsoft.com. Despite its web-based nature, it performs comparably to its native predecessor and launches more quickly. Microsoft had previously announced a "native" version of Copilot, which was misleading as it still relied on web components. In 2025, Microsoft began distributing a truly native Copilot app, free of web components, which started in March 2025. However, the Copilot has now reverted to a web-based format for users in the Windows Insider Program, with plans to extend this change to non-Insiders soon.

Winsage

March 17, 2026

Windows 11 March Update Blocks C: Drive Access for Some Users

The March 2026 Windows 11 update (KB5079473) has caused significant issues for users, including inaccessible C: drives, system crashes, and freezing. Reports indicate that Samsung Galaxy Book device owners are particularly affected, with complete blockage of access to the C: drive. Microsoft acknowledges the "C: is not accessible - Access denied" issue, linking it to the Samsung Galaxy Connect application, and is working on a resolution. The affected devices include various models of the Samsung Galaxy Book 4 and certain Samsung Desktop models running Windows 11 versions 24H2 and 25H2. While Microsoft claims only Samsung users are impacted, it is unclear if other manufacturers are experiencing similar problems. The update has raised concerns about the quality assurance processes prior to releases.

AppWizard

March 16, 2026

Russians losing Telegram access as Kremlin moves to block popular messenger

Reports indicate a significant disruption in access to Telegram in Russia, with 7,826 complaints about outages on March 16, according to Sboy.RF. The Russian government has begun efforts to cut off Telegram access as it promotes a state-sponsored messaging alternative, Max, which also faced over 1,000 outage reports on the same day. Telegram, founded by Pavel Durov, has over a billion active users and is known for its censorship resistance, making it critical for information access in Russia and Ukraine. The Russian communications authority, Ruskomnadzor, announced plans to block Telegram in February 2023, escalating tensions. Durov reported that Russia has opened a criminal case against him for "aiding terrorism," highlighting the government's attempts to restrict access to the platform.

AppWizard

March 16, 2026

Russia’s long-anticipated block of messenger app Telegram has begun, experts say

Telegram is experiencing significant outages across Russia, with users reporting issues such as the inability to open the app, send messages, and load media content. Outage-tracking platforms have recorded a surge in complaints, increasing from approximately 6,000 on Saturday to around 12,000 by Sunday. Major urban centers, including Moscow and St. Petersburg, have reported the highest concentrations of issues. Experts suggest that government actions may be contributing to these outages, particularly affecting access via home and mobile Internet. Additionally, the desktop version of the app has recently begun to show problems, indicating a troubling trend for the messaging service.

AppWizard

March 16, 2026

ChatGPT Enter key bugged on Android? Try this potential fix

Many users of the ChatGPT Android app are experiencing an issue where the Enter key has changed to a send button, making it difficult to compose multiline prompts. Complaints have increased, with users expressing frustration over the inability to create separate paragraphs. Discussions on platforms like Reddit indicate widespread dissatisfaction, with some users tagging OpenAI for clarification. Not all Android users are affected, suggesting the possibility of A/B testing or a keyboard-specific glitch. Users who switched from Microsoft SwiftKey to Gboard reported a resolution, while some Samsung keyboard users also faced similar issues. The recommended solution is to install Gboard and set it as the default keyboard. OpenAI has not publicly acknowledged the issue, and a fix is expected to be implemented quietly.