Borderlands 4 has received favorable reviews and set new records for concurrent players on Steam, but some players are frustrated with its performance, especially on PC. Gearbox has stated that addressing performance issues is their top priority and is actively engaging with player feedback. A primary concern is a potential memory leak affecting console gameplay, for which a temporary workaround has been suggested by Randy Pitchford. Gearbox is committed to improving the player experience and is working on solutions.