A survey by the Browser Choice Alliance (BCA) found that 26% of Windows 11 users had Edge set as their default browser without consent, with 7% feeling 'stuck' with it. Older users, particularly those over 65, reported difficulties in changing their default browser, with 44% describing the process as "complex" and 61% lacking confidence in selecting their preferred browser. Over 70% of participants faced challenges when trying to change their default browser, highlighting obstacles in navigating away from Edge. Critics, including Mozilla, have accused Microsoft of using misleading tactics to promote Edge, and there is a disparity in treatment between regions, with stricter guidelines in the EU leading to a more consumer-friendly approach.