- Many players were able to access the game only after installing the latest Starbucks app update.
- If the Starbucks for Life Merrython banner does not appear, users can try logging out and back into their account, using private or incognito mode on their browser, switching devices, or clearing their browser cache.
- If the Starbucks for Life banner is not showing in the app, users can try force closing the app, restarting their phone, scrolling the homepage, and checking under Rewards or Messages.
- If the game loads but won't save points or progress, it is a server-side glitch with no user fix.
- If the game works once and then breaks again, it is a sign that Starbucks is applying live patches causing instability.
- Users should stop troubleshooting if they see errors such as "Site down for maintenance," blank white screen, game disappearing after loading, login loop on every device, or prize screen looping to the homepage, as these confirm a platform-wide issue.