Winsage
September 10, 2026
Microsoft acknowledged an issue with the KB5120998 August 2026 preview update for Windows 11, where mouse settings related to cursor personalization were altered or reset. This problem affected non-English Windows installations, causing personalized settings to fail to load and revert to standard configurations. The issue was resolved in the subsequent KB5124008 September 2026 cumulative update, which users were encouraged to install. KB5120998 was an optional update, potentially limiting the number of affected users. Additionally, Microsoft has been addressing various mouse-related issues in recent months, including problems with the Windows Recovery Environment and disappearing mouse pointers in Outlook.