customer

Winsage
January 16, 2026
Jen Easterly has been appointed as the new Chief Executive Officer of the RSA Conference. She is a cybersecurity expert and former Director of the Cybersecurity and Infrastructure Security Agency (CISA). Palo Alto Networks has released security updates for a vulnerability (CVE-2026-0227) with a CVSS score of 7.7 affecting its GlobalProtect Gateway and Portal, which can cause a denial-of-service condition in PAN-OS software. The January 2026 security update from Microsoft has caused connection and authentication failures in Azure Virtual Desktop and Windows 365, affecting users across various Windows versions. Microsoft is working on a resolution. The chief constable of West Midlands Police acknowledged an error by Microsoft’s Copilot AI in generating a fictional intelligence report. Microsoft has not confirmed Copilot's involvement. Britain’s National Cyber Security Centre (NCSC) has collaborated with Five Eyes partners to provide guidance on securing industrial operational technology, highlighting risks associated with remotely monitored systems. Kyowon, a South Korean conglomerate, confirmed a ransomware attack on January 10 that may have compromised customer information, affecting approximately 5.5 million members. Researchers at Varonis have identified a new attack technique called "Reprompt" that allows data exfiltration from Microsoft Copilot via a malicious link, exploiting a Parameter 2 Prompt (P2P) injection technique. Central Maine Healthcare is notifying over 145,000 patients about a data breach that compromised personal, treatment, and health insurance information, discovered on June 1.
Winsage
January 16, 2026
Critical security updates have been released to address CVE-2026-20824, a vulnerability in Windows Remote Assistance that allows attackers to bypass the Mark of the Web (MOTW) defense system. This affects various Windows platforms, including Windows 10 and Windows Server 2025, and is rated with an Important severity level. The flaw enables unauthorized local attackers to circumvent MOTW defenses, posing risks to confidentiality. The vulnerability requires local access and user interaction for exploitation, often using social engineering tactics. Microsoft has issued security updates for 29 Windows configurations, including specific KB articles for affected versions of Windows 10, Windows 11, and Windows Server. Users are advised to apply the necessary patches, which are classified as “Required” customer actions. The vulnerability remains unexploited in the wild and was not publicly disclosed before the patches were released. Microsoft’s assessment categorizes it as “Exploitation Less Likely.”
Winsage
January 16, 2026
Microsoft has officially ceased all support for Windows Server 2008 as of January 13, 2026, including paid extended security updates. This end-of-life scenario poses significant security risks for organizations still using the outdated operating system, making them vulnerable to cyberattacks. The transition away from Windows Server 2008 requires careful planning, as many organizations face challenges in migrating legacy applications to modern systems. The lack of ongoing patches means that any new vulnerabilities will remain unaddressed, potentially leading to data breaches and compliance failures, particularly in regulated sectors like healthcare and finance. Microsoft has encouraged migration to Azure, offering incentives for early adopters, but the transition can be complex and costly. The end of support also affects global supply chains and compatibility with newer software applications. Organizations are advised to conduct audits of their software portfolios and consider hybrid environments to enhance flexibility and security.
AppWizard
January 15, 2026
Slack Messenger is a collaboration platform developed by Slack Technologies, part of Salesforce Inc., designed to enhance work communication by replacing email and fragmented chat applications with an organized, searchable hub. It features channel-based messaging for project and topic organization, powerful search capabilities for efficient information retrieval, and integrations with popular tools like Google Drive and GitHub. Additional functionalities include Slack Connect for external collaboration, built-in audio/video huddles, Workflow Builder for automating tasks, and enterprise-grade security options. Users report a significant reduction in internal email, improved search efficiency, and a positive impact on team culture, although challenges such as notification overload and a learning curve exist. Compared to alternatives like Microsoft Teams and Google Chat, Slack is noted for its user-friendly experience and dynamic functionality.
Winsage
January 13, 2026
CES showcased significant advancements in artificial intelligence (AI) integrated into the Windows ecosystem, with various companies unveiling new products. Acer introduced the Copilot+ PCs, including the Swift 16 AI laptop with a haptic touchpad and Predator Helios Neo 16S AI gaming laptop. ASUS launched the Zenbook DUO, featuring dual OLED touchscreens, and the ROG Zephyrus Duo, a dual-screen gaming laptop. Dell refreshed its XPS brand with new laptops and monitors, while HP presented the EliteBook X G2 Series and the EliteBoard G1a Next Gen AI PC. Lenovo revealed several new Copilot+ PCs, and Samsung introduced the Galaxy Book6 series. AMD and Intel announced new processor lines, with AMD's Ryzen AI 400 Mobile Series and Intel's Core Ultra Series 3 processors. Qualcomm launched the Snapdragon X2 Plus for enhanced AI experiences in PCs.
AppWizard
January 12, 2026
Google has introduced the Universal Commerce Protocol (UCP), which enables AI agents to manage product searches, checkout processes, and payments for users. UCP standardizes communication between AI agents and various retailers and payment platforms, including Shopify, Walmart, and Visa. The AI-driven checkout feature will be available in Google Search's AI Mode and the Gemini app, using data from Google Pay and Google Wallet. Google is also launching Business Agents and Direct Offers to enhance customer engagement within AI shopping environments. UCP allows AI agents to perform the entire shopping process with a single command, simplifying online shopping. Google has partnered with companies like Etsy, Target, American Express, Best Buy, Flipkart, Mastercard, Stripe, and Visa to implement this protocol. Users in the U.S. will benefit from features like automatic shipping information usage and upcoming support for PayPal. The Business Agent acts as a virtual sales assistant, and Direct Offers provide exclusive coupons to shoppers. Google aims to make AI-driven shopping experiences standard, allowing seamless retailer interactions.
Winsage
January 12, 2026
A ticket machine in Portugal is still running on Windows 2000 Professional, an operating system retired by Microsoft in 2010. The kiosk shows signs of wear but continues to function, highlighting the operating system's durability and reliability. Windows 2000 was originally launched as a successor to Windows NT 4.0 and was praised for its performance on modest hardware. Despite the lack of mainstream support for over two decades, it remains operational in various devices worldwide. The presence of a keyboard in the kiosk evokes nostalgia for earlier technology, and the simplicity of navigating Windows 2000 is manageable for experienced users.
Winsage
January 11, 2026
Microsoft is testing a new policy that allows IT administrators to completely uninstall its Copilot AI assistant from managed Windows devices. This policy, named “RemoveMicrosoftCopilotApp,” is being deployed through management tools like Intune and System Center Configuration Manager (SCCM) and addresses concerns about data privacy, resource consumption, and unwanted software in commercial settings. The feature is currently available in Windows 11 Insider Preview Build 26220.7535 (KB5072046) and reflects feedback from IT professionals who prefer controlled environments. While this option is exclusive to enterprise-tier Microsoft 365 subscribers, smaller businesses and individual users have limited options for removal. The policy aims to balance innovation with risk management, especially in regulated sectors like healthcare and finance, where data privacy is critical.
Winsage
January 11, 2026
Microsoft Office Professional 2021 is available for a one-time purchase of .97, reduced from its regular price of 9.99. This purchase provides a lifetime license for essential applications including Word, Excel, PowerPoint, Outlook, Teams, OneNote, Publisher, and Access. The offer eliminates ongoing subscription fees and includes instant license delivery and complimentary customer support.
Search