customer Archives

Winsage

May 30, 2025

Microsoft unveils “centralized” software update tool for Windows

Microsoft is developing a Windows-native update orchestration platform to improve the software updating experience for IT administrators and end-users. This platform aims to streamline the management of updates across various applications and components within the Windows ecosystem, reducing confusion caused by independent updates for different products. Currently in private preview, developers can access the platform through Windows Runtime (WinRT) APIs and PowerShell commands by registering as update providers. The orchestrator will intelligently defer updates based on user activity and system performance, and it will automatically reschedule failed attempts. Additionally, Microsoft is introducing Windows Backup for Organizations to assist with the transition from Windows 10 to Windows 11. This feature simplifies the backup and restoration of settings for Windows 10 and 11 devices. To use this functionality, devices must be Microsoft Entra hybrid joined or Microsoft Entra joined and running a supported version of Windows. The restore feature is compatible only with Microsoft Entra joined devices running Windows 11, version 22H2 and later. The Windows Backup for Organizations feature is currently in a limited public preview for select members of the Microsoft Management Customer Connection Program.

AppWizard

May 29, 2025

4 years after being delisted, Lost Planet 2 finally got a Steam update to remove Games for Windows Live—but it also removed online multiplayer and blew up everyone’s saves

Lost Planet 2, a sci-fi third-person shooter from Capcom, was removed from Steam in 2021 due to issues with the discontinued Games for Windows Live (GFWL). A recent update lifted GFWL but disrupted online multiplayer functionality and erased local save files. Initially launched in 2007, GFWL aimed to merge multiplayer services for PC but ultimately failed, leading to many games, including Lost Planet 2, being left in disrepair. Despite being delisted, players found ways to keep the game alive, though installation issues hindered the multiplayer experience. Guides have emerged to revert the game to its previous state to restore GFWL. There is speculation that Capcom may be working on a comprehensive Steamworks update, as the game has not reappeared in Steam listings.

Winsage

May 29, 2025

Forced E-Waste PCs And The Case Of Windows 11’s Trusted Platform

The process of upgrading Windows operating systems was straightforward until Windows 11, which introduced a new requirement for a Trusted Platform Module (TPM), potentially rendering many capable PCs obsolete. The TPM is used for boot validation and storing biometric data, but it complicates data recovery and may lock out legitimate users. Users have found ways to bypass Windows 11's TPM and CPU restrictions, allowing installation on unsupported hardware. Microsoft’s enforcement of these requirements remains uncertain, raising concerns about system reliability and user access to updates. Many users are opting to stay on Windows 10 while advocating for continued support from developers.

Winsage

May 29, 2025

Microsoft opens Windows Update to third-party apps

Microsoft has introduced a Windows Update orchestration platform to enhance the update experience for app developers and management tool vendors by centralizing update scheduling across Windows 11 devices. A select group of developers will have access to this framework, which allows applications to register their own update logic through WinRT APIs and PowerShell, enabling centralized scheduling, logging, and policy enforcement. The platform supports MSIX/APPX and Win32 apps that use designated APIs and commands, and is currently available as a private preview. Additionally, Microsoft has launched Windows Backup for Organizations, now in limited public preview, designed to back up Windows 10 and 11 devices while preserving user settings. This service is intended to facilitate system migrations and provide a safeguard against malware or ransomware. Specific requirements for participation include having a supported version of Windows and being enrolled in certain Microsoft programs.

Tech Optimizer

May 29, 2025

Antivirus alone won’t protect you: The real danger is social engineering

Social engineering is a manipulation tactic that exploits human trust to obtain sensitive information or access, posing a significant cybersecurity threat. Unlike traditional cyber threats that rely on malware, social engineering targets individuals through deception, often invoking emotions like fear or urgency. Common examples include fraudulent phone calls, phishing emails, and deceptive text messages. Antivirus software primarily protects against malware but is ineffective against social engineering attacks, which do not involve malicious code. The consequences of falling victim to such attacks can include financial losses, identity theft, and compromised networks. Effective defenses against social engineering include skepticism towards unsolicited contact, verifying requests independently, never disclosing sensitive information, using strong passwords, and enabling two-factor authentication. Awareness and education are crucial in combating these threats.

Tech Optimizer

May 29, 2025

Sophos warns MSPs over DragonForce threat

Sophos has warned managed service providers (MSPs) about their vulnerability to ransomware attacks targeting remote monitoring and management (RMM) tools. They reported a ransomware incident involving DragonForce, where attackers accessed the SimpleHelp RMM to deploy ransomware across multiple endpoints and exfiltrate sensitive data using a double extortion strategy. An alert was triggered by a suspicious SimpleHelp installer file pushed through the MSP's legitimate RMM instance. MSPs utilizing Sophos's managed detection and response (MDR) services successfully prevented hacker access, while those without security investments were impacted by the ransomware and data exfiltration. Following the incident, the affected MSP sought help from Sophos Rapid Response for digital forensics. Mark Appleton from Also Cloud UK stressed the importance of MSPs investing in advanced exposure management tools to mitigate cyber threats, noting that endpoints are primary targets for breaches. He highlighted the significance of continuous threat exposure management as essential for MSPs to protect themselves and their clients from attacks.

Winsage

May 28, 2025

Windows 10 relocation assistance with “Windows Backup for Organizations”

Microsoft is launching a public preview of "Windows Backup for Organizations" to facilitate the migration from Windows 10 to Windows 11. This tool allows for the backup of settings from Windows 10 and Windows 11 PCs and enables restoration on devices integrated with Microsoft Entra. The initiative aims to streamline the migration process as Windows 10 support ends on October 14. Devices must be "Microsoft Entra joined" or "Microsoft Entra hybrid joined," running a supported version of Windows 10 or 11, with full functionality requiring Windows 11 22H2 or newer, Microsoft Entra integration, and active Microsoft Intune test tenant and administrator rights. Interested participants can apply through a designated form. Additionally, Microsoft introduced a migration assistant within the Insider Beta preview of Windows 11 to simplify transferring files and settings from old PCs to new ones.

AppWizard

May 28, 2025

Google’s latest fraud advisory update keeps users keen on emerging threats

Google has released an updated fraud and scam advisory in anticipation of its inaugural Scams Summit, highlighting prevalent scam tactics such as customer support, package tracking, and toll road scams. The company has enhanced its Phone and Messages app with advanced scam protection features for Android users, integrating Gemini technology to detect and block potential scams. Google’s updated advisory also addresses risks from malvertising and counterfeit travel websites, while Chrome has received an update featuring AI-driven warnings for potential scams. Additionally, new scam protection features for calls and texts have been introduced, focusing on blocking actions when potential call scams are detected and identifying various scams related to toll roads, billing, cryptocurrency, and financial impersonation.

AppWizard

May 28, 2025

Trash Goblin (PC) Review

Trash Goblin is a game where players take on the role of a goblin managing a shop that resells items salvaged from refuse. The narrative is minimalist, focusing on acquiring, refurbishing, and selling items, with charming interactions with humans and fantastical beings. The gameplay includes a block puzzle mechanic for item discovery and a "clock" system that limits players to six actions per in-game day, which disrupts the cozy atmosphere. There are no penalties for not fulfilling customer requests, raising questions about the purpose of customer interactions. While players can upgrade tools and expand storage, the lack of meaningful management elements diminishes the incentive to continue playing. The developers have a clear vision for the game, but its mechanics do not fully support a satisfying cozy simulation experience. Suggestions for improvement include removing the clock system and reimagining customer interactions.

Tech Optimizer

May 28, 2025

M&S shoppers urged to set up security measure on ‘all accounts’

M&S shoppers are being urged to enhance their online security following a cyber attack that disrupted customer services. The retailer has acknowledged ongoing challenges, stating they cannot process online orders while stores remain open. Sensitive customer information, including phone numbers, email addresses, and order histories, was compromised in the breach. Security expert Luis Corrons from Norton recommends activating two-step verification for online accounts, being cautious about stored personal and payment information, deleting unused accounts, using strong passwords, and keeping devices and software updated to improve security. He emphasizes that cyber threats are increasingly targeting human behavior and that these security measures are essential for digital safety.