customer feedback Archives

Winsage

April 9, 2026

“Listening to how we can keep making it better for you”: Windows Insider meetups are coming back after years away, connecting Windows 11 users with Microsoft

Pavan Davuluri, President of Windows at Microsoft, committed to improving user sentiment for Windows 11 by addressing pain points and listening to customer feedback. Microsoft has reinstated the vertical Taskbar and is scaling back the visibility of AI features like Copilot. The company is reviving Windows Insider meetups to engage more with users, with scheduled events in New York City, Hyderabad, Taipei, San Francisco, and London. Senior Editor Zac Bowden noted a decline in the appeal of the Windows Insider Program, and he advocates for the revival of a major annual Windows event.

Winsage

March 16, 2026

Microsoft Cancels Several Planned Copilot Integrations in Windows 11

Microsoft has halted plans to integrate Copilot into Windows 11 system interfaces, including notifications, Settings, and File Explorer. These features, initially announced in 2024, never reached the market. A Microsoft spokesperson indicated that feature development may involve private previews and public iterations, with potential changes or removals based on customer feedback. The anticipated Copilot features did not materialize, and after the delay of Windows Recall, resources were reallocated to address related issues. AI functionality later appeared in Settings and File Explorer without the Copilot branding, with new features such as semantic search and an AI actions menu that delegate tasks to other applications. The feature for Copilot suggestions in notifications has been canceled, and Microsoft has no plans to release it under the Copilot name. The company is shifting away from the Copilot branding in Windows 11, focusing on Microsoft 365 integrations and minimizing AI presence in response to user feedback and stock value concerns. Future AI features will be optional and easier to disable.

Winsage

March 13, 2026

Windows & Devices boss now reports directly to Microsoft CEO Satya Nadella

Microsoft has announced leadership changes affecting its Windows & Devices, Office, and LinkedIn divisions. Rajesh Jha, executive vice president of the Experiences & Devices division, will retire on July 1 after over 35 years. Four new leaders have been promoted to executive vice president roles: Pavan Davuluri (Windows & Devices), Ryan Roslansky (Office and LinkedIn), Perry Clarke (Microsoft 365 Core), and Charles Lamanna (Business and Industry Copilot). Jha will remain in an advisory role post-retirement. CEO Satya Nadella emphasized the opportunities ahead for Microsoft and the importance of a smooth transition. The restructuring aims to revitalize Windows 11 and address past criticisms, with a focus on quality updates and customer feedback under Davuluri's leadership.

Tech Optimizer

March 12, 2026

Bitdefender Just Crushed the Competition Again — And Now It’s 50% Off

Bitdefender consistently ranks among the top choices in independent antivirus evaluations due to its impressive detection rates and minimal impact on system performance. It is currently offering a 50% discount for the first year on its consumer plans, which include Antivirus Plus, Total Security, and Premium Security. Each plan provides varying levels of protection and features, such as malware defense, ransomware blocking, VPN access, and password management. Bitdefender operates quietly in the background, allowing users to work without interruptions, and has been noted for its resource efficiency. Customer feedback highlights users' confidence in the software's stable performance. The current pricing for the discounted plans starts at .99 for Antivirus Plus, .99 for Total Security, and .99 for Premium Security.

Winsage

February 21, 2026

Announcing Windows 11 Insider Preview Build 26220.7872 (Beta Channel)

Windows 11 Insider Preview Build 26220.7872 (KB5077231) has been released to the Beta Channel, featuring several changes and improvements. The context menu now aligns the “Open” verb with the icon of the file’s default application for .exe, .bat, or .cmd files. The ‘Device info’ Card on the Settings Home page has been refined for better clarity of device specifications, and essential hardware details are now prominently displayed at the top of the Settings > System > About page. Additionally, the animations for mousing over app groups on the taskbar have been enhanced. The updates are gradually rolled out, and users can opt to receive the latest updates via Settings > Windows Update. Features may evolve, be removed, or replaced based on feedback.

Winsage

February 20, 2026

Announcing Windows 11 Insider Preview Build 26300.7877 (Dev Channel)

Windows 11 Insider Preview Build 26300.7877 (KB5077232) has been released to the Dev Channel, introducing various changes and improvements. Key updates include: - The "Open" option in the context menu for .exe, .bat, or .cmd files now aligns with the icon of the default application. - The Device info Card on the Settings Home page has been refined for easier comprehension, displaying key device specifications prominently. - Enhanced animations for hovering over app groups on the taskbar and improved reliability of app icons in the system tray. - An issue with File Explorer where open windows and tabs might jump to Desktop or Home has been resolved. - Reliability improvements for sending larger files using nearby sharing. - The Paint app has been updated to version 11.2601.391.0, introducing a freeform rotate feature that allows users to rotate shapes, text, and selections to any angle. Updates are gradually rolled out to Insiders who opt in via Settings > Windows Update, and feedback is encouraged through the Feedback Hub.

Winsage

February 12, 2026

EXCLUSIVE: Microsoft to bring back movable Taskbar on Windows 11 as part of big plan to fix OS

Microsoft is developing features for Windows 11 based on user feedback, including the long-requested ability to reposition the Taskbar, which was removed during its redesign at launch in 2021. After five years of requests, Microsoft plans to reinstate this functionality to improve user experience and show responsiveness to community needs. Users are encouraged to share their thoughts on platforms like Reddit.

AppWizard

February 10, 2026

Most popular messaging apps 2025| Statista

Companies are increasingly integrating sustainability into their core strategies by reducing waste, improving energy efficiency, and ensuring ethical sourcing. This shift reflects changing consumer expectations and enhances brand loyalty. Additionally, businesses are leveraging technology through artificial intelligence, automation, and data analytics to streamline operations and improve customer engagement. Fostering strong customer relationships is emphasized through personalization, community engagement, and feedback mechanisms, which strengthen loyalty and position businesses favorably in the marketplace.

Winsage

January 6, 2026

Windows 11 Is A Broken Mess (And Microsoft Knows)

Microsoft's Xbox division has undergone significant cuts, and Pavan Davuluri, the president of Windows + Devices, has faced criticism on social media. User dissatisfaction with Windows 11 is rising due to stringent hardware requirements like TPM 2.0, design flaws, and unresolved bugs. Many users feel locked out of upgrading to Windows 11, leading to frustration. Reports indicate a 70% increase in Linux installations compared to the previous year, as some users abandon Windows 11. Despite declining user engagement with Copilot since 2024, it is still marketed as the fastest-growing product within Microsoft 365, though this growth may be artificially inflated. Microsoft is prioritizing AI integration, which has not resonated well with users. The company risks a significant decline in valuation if it does not address user feedback and improve Windows 11.

Winsage

January 4, 2026

Windows 11 Is A Broken Mess (And Microsoft Knows)

Microsoft's relationship with customers is deteriorating due to dissatisfaction with Windows 11's rollout, particularly over strict TPM 2.0 hardware requirements, design flaws, and persistent bugs. Users are frustrated with the integration of unwanted AI features, and there is concern about an AI bubble. Despite a reported decline in Copilot usage since 2024, Microsoft claims it is the "fastest-growing" Microsoft 365 product, a narrative potentially skewed by business incentives. There has been a 70% increase in Linux installations compared to 2022, with some users abandoning Windows 11 for extended support of Windows 10. Microsoft is perceived as out of touch with customer feedback, and its reliance on external AI models rather than developing proprietary technology has led to further frustration. Without addressing these issues, Microsoft risks a significant drop in valuation.