customer feedback

AppWizard
February 10, 2026
Companies are increasingly integrating sustainability into their core strategies by reducing waste, improving energy efficiency, and ensuring ethical sourcing. This shift reflects changing consumer expectations and enhances brand loyalty. Additionally, businesses are leveraging technology through artificial intelligence, automation, and data analytics to streamline operations and improve customer engagement. Fostering strong customer relationships is emphasized through personalization, community engagement, and feedback mechanisms, which strengthen loyalty and position businesses favorably in the marketplace.
Winsage
January 6, 2026
Microsoft's Xbox division has undergone significant cuts, and Pavan Davuluri, the president of Windows + Devices, has faced criticism on social media. User dissatisfaction with Windows 11 is rising due to stringent hardware requirements like TPM 2.0, design flaws, and unresolved bugs. Many users feel locked out of upgrading to Windows 11, leading to frustration. Reports indicate a 70% increase in Linux installations compared to the previous year, as some users abandon Windows 11. Despite declining user engagement with Copilot since 2024, it is still marketed as the fastest-growing product within Microsoft 365, though this growth may be artificially inflated. Microsoft is prioritizing AI integration, which has not resonated well with users. The company risks a significant decline in valuation if it does not address user feedback and improve Windows 11.
Winsage
January 4, 2026
Microsoft's relationship with customers is deteriorating due to dissatisfaction with Windows 11's rollout, particularly over strict TPM 2.0 hardware requirements, design flaws, and persistent bugs. Users are frustrated with the integration of unwanted AI features, and there is concern about an AI bubble. Despite a reported decline in Copilot usage since 2024, Microsoft claims it is the "fastest-growing" Microsoft 365 product, a narrative potentially skewed by business incentives. There has been a 70% increase in Linux installations compared to 2022, with some users abandoning Windows 11 for extended support of Windows 10. Microsoft is perceived as out of touch with customer feedback, and its reliance on external AI models rather than developing proprietary technology has led to further frustration. Without addressing these issues, Microsoft risks a significant drop in valuation.
Winsage
December 18, 2025
In 2025, the Microsoft Store on Windows attracted over 250 million monthly users and introduced new offerings, including productivity tools like Raycast, Noteastic, and Cephable, as well as popular games such as Fortnite and Hollow Knight: Silksong. Accessibility apps like DotVista and applications like RunCat 365 and Adobe Premier Elements 2026 were also launched. In collaboration with Tencent, the catalog in China expanded to include mini apps and games like Rednote and Fire to the Zombies. The 2025 App Awards winners were announced, recognizing exceptional value for Windows users. The Microsoft Store introduced Special Events to help users discover timely content within their favorite apps. A dedicated Themes department was launched to simplify the process of personalizing computing environments. Enhancements made since June focused on providing a tailored experience, with personalized content available on home and app pages. The app installation process was streamlined with multi-app install features and improved methods for finding and launching apps through the Windows Search Bar. The AI Hub was refreshed to help users discover AI-powered apps, with new app badges indicating AI capabilities. Copilot now assists with Store browsing in the U.S., and finding Agents in Microsoft 365 Copilot has been made easier. Key improvements included quicker navigation, improved error handling, the ability to uninstall apps directly from the Library, better update orchestration, and enhanced search functionality.
Tech Optimizer
December 16, 2025
EnterpriseDB has introduced new features for EDB Postgres AI for WarehousePG, including per-core pricing and real-time data streaming. WarehousePG is an open-source PostgreSQL data warehouse derived from the Greenplum Database project, part of the EDB Postgres AI platform launched in May 2024. The enhancements include: - Real-time streaming data capabilities for immediate access to data for AI applications. - A predictable per-core pricing model to help manage AI development costs. - Improved data observability and sovereignty features with flexible deployment options across cloud and on-premises environments. These updates aim to address financial pressures associated with AI development, as enterprises increasingly invest in AI technologies. The per-core pricing model stabilizes costs compared to consumption-based models, while the data streaming capabilities support modern AI workflows. The update also includes an AI-ready architecture, flexible deployment options, and data governance features.
AppWizard
November 30, 2025
Businesses are increasingly adopting agile methodologies to enhance operations and engage effectively with audiences. There is a growing recognition of the importance of flexibility in business models, allowing companies to respond to consumer demands and foster resilience. Leaders are prioritizing dynamic strategies for quick pivots to maintain competitiveness. The focus on customer engagement is intensifying, with businesses leveraging technology for personalized experiences through data analytics and customer feedback to enhance brand loyalty and drive sales. Innovation remains central, with organizations investing in research and development to create new products and services that address emerging consumer needs. Internally, companies are promoting collaboration and open communication to enhance productivity and creativity, leading to effective problem-solving.
Winsage
September 23, 2025
Microsoft has launched the Windows AI Labs program to enhance Windows 11 with artificial intelligence, starting with the Paint app as the testing ground for new AI features. Invitations for beta testing have begun, but the sign-up process is facing technical issues. The program aims to gather customer feedback on usability and market fit for AI features. While the initiative is seen as a positive step for Paint, some users are frustrated with the focus on AI advancements instead of addressing existing issues in Windows 11, such as File Explorer performance and taskbar customization options.
Winsage
September 23, 2025
Microsoft has launched the Windows AI Labs program to accelerate the development of AI features, first noted in updates to Microsoft Paint. The program aims to validate AI feature ideas through customer feedback on usability and market fit. Some versions of Paint now include prompts for accessing Windows AI Labs, while others do not. Speculated AI functionalities may include Photoshop-like tools or an image generator. Additionally, Microsoft is investing heavily in indie game developers, with investments reaching an all-time high in 2025. Analysts have given Microsoft a Strong Buy consensus rating, with 34 Buy ratings and one Hold, and the average price target for MSFT is .78 per share, indicating a potential upside of 22.76%.
Winsage
September 23, 2025
Microsoft has launched Windows AI Labs, a pilot program that provides select users with early access to experimental AI features in Windows applications, starting with Microsoft Paint. The program aims to gather rapid feedback on feature usability and market fit. Participants will receive a notification in Paint to join the beta testing program, although the backend system is not fully operational yet. Users will be informed that the features are in preview stages and may not meet usual quality standards. The initiative aligns with Microsoft's strategy to enhance Paint and other Windows applications with AI functionalities.
Winsage
September 23, 2025
Microsoft Paint is the first application to receive experimental AI features under the Windows AI Labs program, which aims to explore innovative AI capabilities within Windows. The program is designed to validate new AI feature concepts through customer feedback on usability, interest, and market fit. While specific AI features for Paint are not disclosed, the application has been enhanced with features similar to Photoshop, such as transparency, layers, and .paint project file saving. Microsoft is also integrating AI-powered features across other Windows applications, including Notepad and File Explorer.
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