customer

Tech Optimizer
October 16, 2026
NordVPN has introduced a new offering called "next-gen antivirus" (NGAV) to address evolving cybersecurity threats, particularly those from artificial intelligence. NGAV aims to redefine online security by protecting against sophisticated threats like socially engineered scams and phishing attacks, rather than just traditional viruses. It operates in the background, alerting users to potential scams, blocking ads and trackers, and removing malware without requiring extensive technical knowledge. The company recognizes that personal AI agents present a new cybersecurity challenge and is developing features to protect these agents. NordVPN has incorporated bespoke AI solutions into its NGAV, using efficient models that can identify phishing attempts while running locally on user devices. The company has also shifted to open-weight models to reduce costs while maintaining capabilities, although sensitive areas like payment processing remain unaffected by AI. Despite privacy concerns regarding AI, NordVPN has not faced significant pushback from customers about its AI features and emphasizes its commitment to not using customer data for model training. Briedis warns that over-regulation could hinder innovation in cybersecurity. Looking ahead, he envisions a comprehensive application that monitors users' digital environments and manages their data presence online, while NordVPN plans to focus on creating localized solutions rather than hardware development.
AppWizard
October 16, 2026
The Meta Enterprise Platform, unveiled on September 28, includes four products: Muse, Meta Business Agent, Muse API, and Muse Code, aimed at enhancing business operations with AI. CJ Desai leads the new business unit, which focuses on providing AI agents and developer tools. The Meta Business Agent has been operational since June, automating customer interactions across WhatsApp, Instagram, and Messenger, while Muse was launched on September 8 as a personal AI agent. Muse API offers programmatic access to Meta's AI models, and Muse Code is a developer tool for coding tasks. Analysts emphasize Meta's advantage in customer messaging due to its ownership of popular communication channels, but also note concerns about its credibility in the enterprise space, given its lack of foundational business systems. The discontinuation of previous products like Workplace and Horizon Workrooms raises questions about Meta's commitment to enterprise solutions. The platform's pricing strategy may leverage Meta's computing resources, but organizations need to evaluate its effectiveness based on cost per completed tasks. Initial feedback from marketing professionals highlights potential benefits of the Muse platform for smaller enterprises.
Tech Optimizer
October 16, 2026
AV-Comparatives evaluated 20 consumer security products against 10,000 malware samples, focusing on the x47.c botnet, which emerged in October 2026 and is marketed by WraithTools. This botnet can steal sensitive information and turn infected devices into proxies for cybercriminals. Research indicates it can extract passwords, cookies, and data from AI service accounts. The U.S. Department of Justice noted the risk to freelancers and small businesses from such threats. In its September 2026 Malware Protection Test, AV-Comparatives found that 15 out of 20 products reached the highest protection tier, with six receiving the ADVANCED+ award: Bitdefender, ESET, G DATA, Kaspersky, Total Defense, and VIPRE. The testing revealed a reliance on cloud-based detection, emphasizing the need for consistent internet connectivity for optimal protection.
Winsage
October 14, 2026
Microsoft's October 2026 Patch Tuesday updates addressed 1,413 vulnerabilities, including 1,102 in Windows, 134 in Office applications, 61 in developer tools, and 36 related to SharePoint Server. This total surpasses the vulnerabilities fixed by Microsoft in all of 2025, with over 4,000 vulnerabilities resolved in 2026. A critical zero-day vulnerability, CVE-2026-96951, with a CVSS score of 8.8, was also patched; it allows attackers to bypass Windows shell security features. The Cybersecurity and Infrastructure Security Agency (CISA) has included this vulnerability in its Known Exploited Vulnerabilities catalog. Additionally, two publicly disclosed vulnerabilities were patched, and Microsoft introduced 'risk cohorts' to help manage security updates.
AppWizard
October 13, 2026
Google has expanded its Certified Refurbished program in the U.S. to include the Pixel 9 series, which consists of the Pixel 9, Pixel 9 Pro, and Pixel 9 Pro XL. The Pixel 9 is priced at 9, while the Pixel 9 Pro and Pro XL are priced at 9 and 9, respectively. Each refurbished device undergoes rigorous quality checks, uses genuine replacement parts, and comes with a one-year warranty. Buyers receive a complimentary six-month subscription to Google AI Plus, which includes 2TB of cloud storage. The base Pixel 9 may be out of stock, but the Pixel 9 Pro and Pro XL are available for purchase. The refurbished Pixel 9 series offers savings of approximately 0 compared to the original launch price. Each device undergoes a multi-point inspection evaluating critical components, and only genuine parts are used for repairs.
Tech Optimizer
October 11, 2026
Lakebase is a fully managed Postgres database designed for modern application development, featuring an architecture that separates storage and compute with a serverless compute layer. This design allows for cost efficiencies through various mechanisms: 1. **Branching**: Developers can create isolated environments for development, testing, or experimentation without duplicating storage costs, as branches share the same underlying storage. 2. **Autoscaling**: Lakebase adjusts compute resources based on activity levels, allowing users to pay only for the compute they use. It can scale down during low activity and can be suspended entirely after inactivity, reducing costs to zero. 3. **Read Replicas and High Availability**: The separation of storage and compute allows for adding read replicas and high availability without incurring additional storage costs, as these instances utilize the same storage layer. 4. **Synced Tables**: Integration with the Databricks Intelligence Platform enables efficient data syncing, allowing users to sync only the necessary working set of data, which helps avoid unnecessary storage and sync costs. 5. **Sync Modes**: There are three sync modes (Snapshot, Triggered, Continuous) for transferring data from the Lakehouse to Lakebase, each with different cost implications based on data freshness requirements. 6. **Right-sizing Compute**: Users can set the initial compute range during project provisioning to avoid over-provisioning and unnecessary costs. 7. **Monitoring and Metrics**: The Lakebase Metrics dashboard provides insights into working set size and cache utilization, helping users optimize their compute sizing and performance. 8. **Point-in-Time Restore (PITR) and Snapshots**: PITR maintains history for recovery within a configurable window, while snapshots offer discrete recovery points. Both are priced lower than standard storage, making them cost-effective options for data recovery. Lakebase costs are categorized into compute, storage, and serverless pipeline compute for syncing data. Compute is measured by CU usage, while storage includes branch storage, PITR history, and snapshot storage, all tracked separately. Users can access detailed usage and cost information through system billing tables.
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