NewApp Digest
search bot

Dell

Dell confirms its SupportAssist software causes Windows BSOD crashes
Winsage
May 14, 2026

Dell confirms its SupportAssist software causes Windows BSOD crashes

Dell's SupportAssist software is causing blue-screen crashes on certain Windows systems, attributed to a recent update to the SupportAssist Remediation service, specifically version 5.5.16.0. Users experiencing these crashes are advised to uninstall or disable the service to resolve the issue. Dell has acknowledged the problem and is working on a solution. Uninstalling the service may result in the loss of system repair points created by Dell OS SupportAssist Recovery. Users still facing issues after uninstallation should contact Dell support. This incident follows previous software challenges faced by Dell, including blue screens from earlier SupportAssist versions and BIOS updates that prevented some laptops from booting. Additionally, vulnerabilities have been identified in the BIOSConnect feature of Dell SupportAssist, posing security risks.
Raising the bar together. Introducing the Driver Quality Initiative at WinHEC 2026
Winsage
May 14, 2026

Raising the bar together. Introducing the Driver Quality Initiative at WinHEC 2026

The Windows Hardware Engineering Conference (WinHEC) 2026 took place in Taipei, marking Microsoft's return to the event after a hiatus since 2018. The conference focused on the Driver Quality Initiative (DQI), aimed at improving driver quality, reliability, and security on the Windows platform. The DQI is built on four pillars: Architecture, Trust, Lifecycle, and Quality Measures. Key themes discussed included the importance of collaboration among stakeholders, enhancing Windows 11 quality, and fostering innovation through strong foundational practices. Attendees participated in workshops and hands-on labs to deepen their understanding of driver development and compatibility testing. Partners expressed a shared commitment to improving driver and platform quality, emphasizing the need for transparency and ongoing engagement. Microsoft plans to continue investing in reliability, security, performance, compatibility, and quality in collaboration with its partners.
Dell SupportAssist is crashing some Windows 11 PCs, causing them to enter reboot loops. Here's how to stop it.
Winsage
May 14, 2026

Dell SupportAssist is crashing some Windows 11 PCs, causing them to enter reboot loops. Here’s how to stop it.

Dell users on Windows 11 are experiencing frequent blue screens and reboot loops after updating the Dell SupportAssist Remediation software to version 5.5.16.0, released on April 30. This issue particularly affects models like the XPS 15 9530, with crashes occurring approximately every thirty minutes and a common error message being "CRITICALPROCESSDIED." The problem has been traced to the DellSupportAssistRemediationService.exe, which is pre-installed on many Dell systems and designed to manage diagnostics, driver updates, and recovery tools. Users are advised to uninstall or disable the software to restore normal functionality. Dell has acknowledged the issue and is working on a resolution. Temporary workarounds include disabling the service via Command Prompt or fully uninstalling the SupportAssist components through the Settings app. However, uninstalling may result in the loss of system repair points created by the service.
Your laptop has a hidden control panel Windows won't show you
Winsage
May 13, 2026

Your laptop has a hidden control panel Windows won’t show you

Your laptop's utility application provides various features that enhance productivity, often overlooked during setup. It typically appears on the desktop or taskbar and offers functionalities that extend beyond basic Windows Settings. Key features include: - A dashboard summarizing essential PC attributes such as battery status, memory availability, CPU performance, serial number, and warranty information. - Diagnostic tools for troubleshooting and a method to check for updates, including Windows Update, Microsoft Store, and the utility application itself. - Performance settings for adjusting fan speed, allowing for higher performance or quieter operation. - Options to adjust the color gamut for professionals in photography or design, with different color profiles available. - Charging mode adjustments to extend battery lifespan by limiting charging to around 80% during regular use. - Sound presets to enhance audio quality for music, movies, or gaming. - OLED management features to mitigate burn-in issues on OLED displays. - Presence detection technology that locks the device when the user is away and can utilize facial recognition or smartphone proximity for unlocking.
I didn't think the desktop cursor needed reinventing — Googlebooks are proving me wrong
AppWizard
May 13, 2026

I didn’t think the desktop cursor needed reinventing — Googlebooks are proving me wrong

Google has announced plans for Aluminum OS, a desktop version of Android that may replace ChromeOS, alongside a new category of Android-powered laptops called Googlebooks, developed in partnership with Acer, ASUS, Dell, HP, and Lenovo. The operating system will utilize the Android technology stack and focus on integrating artificial intelligence to create a unified experience across devices. A key feature is the Gemini Intelligence software suite, which includes the Magic Pointer cursor designed to provide real-time suggestions based on user actions. This AI integration allows for both on-device and cloud-based processing, enhancing performance while keeping costs low.
The Android Show I/O Edition: All the biggest announcements
AppWizard
May 13, 2026

The Android Show I/O Edition: All the biggest announcements

Google recently held The Android Show: I/O Edition, showcasing innovations ahead of Google I/O 2026, focusing on Android updates and upcoming Gemini AI features. Key announcements included the introduction of the Googlebook, a new class of laptops developed with partners like Asus, Dell, HP, Lenovo, and Acer, featuring advanced AI capabilities and a Magic Pointer for contextual actions. Android Auto received enhancements with Material 3 design, custom widgets, and updates to Google Maps, including a 3D view and HD video support for parked vehicles. Google plans to introduce "Gemini Intelligence" features throughout 2026 for devices like Samsung Galaxy and Google Pixel, including tools like Rambler for speech-to-text and automatic form-filling. The Pause Point feature helps users manage distractions by prompting them to reconsider opening marked apps. Pixel devices will introduce Screen Reactions for recording user reactions, while Instagram will add Ultra HDR and video stabilization features. Adobe Premiere will launch on Android with templates for YouTube Shorts. Chrome for Android will receive Gemini support, including image generation and webpage summarization features.
Google announces raft of free upgrades for Android phones
AppWizard
May 12, 2026

Google announces raft of free upgrades for Android phones

Google recently announced new features for Android during the "Android Show," including the Gemini Intelligence AI system, which will automate tasks and enhance user interaction. This system will be available on high-end Android phones, including Samsung and Pixel models. Key features include: - Automation of tasks like ordering takeout and creating shopping lists. - Chrome browser's auto-browsing capabilities starting in late June. - Enhanced Gboard dictation with the Rambler AI feature. - Pause Point feature to manage distractions from apps. - Expanded compatibility for Quick Share to various phone brands and Apple devices. - New editing tools for Instagram on Android, including smart enhancements and sound separation. - Revamped emoji library with 3D designs. Android Auto will receive a redesign with smoother animations and a 3D navigation experience in Google Maps. Google is also launching a new line of laptops called Googlebooks, supporting Android apps and featuring the Gemini system. These devices will include a "glowbar" and a "magic pointer" for contextual assistance. Further details on models and pricing will be revealed in the autumn.
Windows 11 KB5083769 causing a death loop on 24H2 and 25H2 systems
Winsage
April 25, 2026

Windows 11 KB5083769 causing a death loop on 24H2 and 25H2 systems

Microsoft's April 2026 Patch Tuesday update, KB5083769, has caused significant boot issues for Windows 11 users on versions 24H2 and 25H2. Users reported problems such as distorted visuals and the Blue Screen of Death after restarting post-update. The issue affects various hardware configurations, including HP and Dell systems. Additionally, the update may trigger BitLocker recovery on some systems, complicating recovery for users without their recovery key. Users have also experienced an increase in the number of restarts required during installation. Microsoft has not yet provided an emergency fix. Affected users are advised to use the Windows Recovery Environment for troubleshooting, including System Restore and Startup Repair. To check if KB5083769 is installed, users can go to Settings → Windows Update → Update history, and if present, it is recommended to uninstall it and pause updates.
Microsoft’s new Windows 11 freebies are useful, but they also feel a little desperate
Winsage
April 24, 2026

Microsoft’s new Windows 11 freebies are useful, but they also feel a little desperate

Microsoft has launched an offer for U.S. college students purchasing Windows laptops, providing a year of Microsoft 365 Premium, a year of Xbox Game Pass Ultimate, and a custom Xbox Wireless Controller, valued at approximately 0. This offer is available until June 30, 2026, or while supplies last, through Microsoft channels, major retailers, and participating PC manufacturers. The initiative follows Apple's introduction of the MacBook Neo, priced at ,199 for regular customers and 9 for students. The offer is exclusively for verified U.S. college students, applicable only to qualifying PCs, and intended for new subscribers to the services. Many colleges already provide Microsoft’s productivity tools, which may lessen the appeal of the Office component. The pricing of Windows laptops has faced challenges, with recent increases noted, such as the 13-inch Surface Laptop rising to ,199.
Search