Delta Air Lines

Delta Air Lines CEO Ed Bastian expressed concerns about the reliability of major tech platforms following a significant outage on July 19 that led to over 5,000 flight cancellations and required the resetting of more than 40,000 servers. He described Delta's collaboration with Microsoft as “probably the most fragile platform” and emphasized the need for tech companies to strengthen their existing systems. The outage prompted CrowdStrike to offer “free consulting advice” and has resulted in a proposed class action lawsuit against CrowdStrike's CEO for allegedly making false statements about software validation processes. A Microsoft spokesperson noted that due to a legal understanding with the European Commission, Microsoft cannot restrict kernel access to third-party developers like Apple does.