desktop settings

Winsage
September 26, 2026
Microsoft has acknowledged that some users may experience desktop loading issues, specifically black screens, after installing the August 2026 preview updates and subsequent releases. This problem mainly affects Azure Virtual Desktop (AVD) hosts using FSLogix. Symptoms include a black screen post-sign-in and crashes related to Windows Explorer, which can be temporarily resolved by manually launching Windows Explorer through Task Manager. For enterprise customers, Microsoft has introduced a mitigation strategy via Known Issue Rollback (KIR), allowing IT administrators to reverse problematic updates by applying specific group policies. Additionally, Microsoft has addressed issues related to the loss of mouse and desktop settings on certain Windows 11 systems caused by the KB5120998 update.
Winsage
September 10, 2026
Microsoft acknowledged an issue with the KB5120998 August 2026 preview update for Windows 11, where mouse settings related to cursor personalization were altered or reset. This problem affected non-English Windows installations, causing personalized settings to fail to load and revert to standard configurations. The issue was resolved in the subsequent KB5124008 September 2026 cumulative update, which users were encouraged to install. KB5120998 was an optional update, potentially limiting the number of affected users. Additionally, Microsoft has been addressing various mouse-related issues in recent months, including problems with the Windows Recovery Environment and disappearing mouse pointers in Outlook.
Winsage
September 10, 2026
Microsoft announced that the September 2026 Patch Tuesday updates resolved an issue affecting desktop settings on certain Windows devices, which caused desktop wallpapers to revert to a solid black background after the installation of the KB5120998 August 2026 preview update. This bug impacted Windows 11 24H2 and 25H2 systems, preventing the correct loading of desktop settings and also affecting mouse settings. Microsoft recommended users update their devices to the latest security update released on September 8, 2026 (KB5124008) to benefit from the fix.
Winsage
September 4, 2026
The preview update KB5120998 for Windows 11 versions 24H2 and 25H2, released on August 27, 2026, has caused issues such as erratic mouse pointer behavior and disappearing desktop backgrounds, particularly in non-English versions. Microsoft has acknowledged these problems, indicating that they stem from coding practices that fail to load certain settings correctly. Specific issues include a "black desktop background" due to desktop settings not loading and mouse customization resetting to default configurations. The problems may be related to translation issues within the registry, as registry keys have been altered post-update. Users have suggested that manually adjusting these registry keys could restore normal functionality.
Winsage
September 4, 2026
Microsoft has acknowledged an issue affecting some Windows devices after the installation of the KB5120998 preview update released on August 27, 2026. This issue primarily impacts Windows 11 versions 24H2 and 25H2, causing desktop settings, including wallpaper and themes, to reset or be lost, often resulting in a solid black background. Users are unable to manually restore their customized settings due to the issue preventing the correct loading of settings. The KB5120998 update was intended to enhance the Start menu, taskbar, and Windows search but inadvertently introduced complications, including changes to mouse settings that cannot be restored. The update is optional but installs automatically for users with the "Get the latest updates as soon as they're available" feature enabled. A similar bug occurred in February 2020 with the KB4539602 update, which disrupted desktop wallpaper functionality.
Winsage
September 3, 2026
Microsoft's latest update for Windows 11 has caused some users to experience a default black background due to issues with personalization settings in the August update preview for versions 24H2 and 25H2. Users are unable to restore their preferred desktop backgrounds, and the update may also affect other desktop settings like slideshow configurations and contrast themes. Microsoft has acknowledged the problem and is working on a fix for a future update.
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