Build a Rocket Boy, the developer of MindsEye, has acknowledged a memory leak issue affecting about 10 percent of players, which has led to game instability. The studio is actively working to resolve these technical challenges and has dedicated resources to optimize performance. Sony Interactive Entertainment is issuing refunds to players who purchased MindsEye on PlayStation 5, a rare action in the gaming industry. The studio expressed regret that not all players could experience the game as intended and is focused on delivering a high-quality experience for all users.