A segment of Windows 11 users has been unable to receive updates since February due to issues stemming from the January Preview Update, which caused download timeouts. This has resulted in missed security patches and critical updates related to Secure Boot certificates. Users may experience crashes during the update process, indicated by the error code 0x80010002. To check if affected, users can view their update history in Settings; if no updates have been installed since January and updates have not been paused, they are likely impacted. Microsoft is working on a fix linked to download timeout changes and firewall settings. A Known-Issue Rollback (KIR) can be executed to revert to a previous state before the problematic update, restoring normal functionality. This rollback is available for specific Windows 11 versions and Windows Server 2025.