email client

Winsage
February 24, 2026
Users of the classic Outlook desktop email client have reported that the mouse pointer disappears while navigating the application. This issue has led to numerous complaints on social media, with users expressing frustration over workflow disruptions. Microsoft has acknowledged that the cursor vanishes when hovering over the Outlook interface, although email color changes can still be seen. Similar reports have been noted for OneNote and other Microsoft 365 applications. Microsoft recommends that affected users have their administrators open a support case with the Outlook Support Team to submit diagnostic log files for troubleshooting. Temporary workarounds include selecting an email to prompt the pointer to reappear, opening PowerPoint and returning to Outlook, or restarting the computer. Many users are hesitant to switch from the Windows Mail and Calendar apps to the new Outlook app due to concerns about feature parity and design aesthetics.
Winsage
February 27, 2025
Microsoft has resolved a drag-and-drop functionality issue for emails and calendar items in classic Outlook that arose after the installation of the KB5050094 January 2025 preview cumulative update and the KB5051987 February 2025 security update on Windows 11 version 24H2 systems. The recently released KB5052093 preview cumulative update effectively addresses this issue. A temporary workaround for affected users is to disable the "Optimize for compatibility" setting in Outlook by selecting "Optimize for best appearance" under the General tab in Options. Microsoft has also addressed other Outlook-related issues and plans to enforce the installation of the new Outlook email client on Windows 10 devices starting with the February 2025 Windows security updates.
Winsage
December 9, 2024
Microsoft has announced a compatibility issue with Windows 11 version 24H2 affecting users of Google Workspace Sync with Microsoft Outlook. After upgrading, some users may find that Outlook fails to open, and they cannot uninstall Google Workspace Sync. To resolve this, users need to update Google Workspace Sync to version 4.3.68.0. The Windows 11 24H2 update has been temporarily blocked for those using older versions of Google Workspace Sync, and access will not be restored until the update is applied.
Search