error codes Archives

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August 15, 2025

Windows 11’s August update fails to install on some PCs. Here’s what you can do

Microsoft released the mandatory Windows 11 update KB5063878 for August, which includes the Quick Machine Recovery feature for remote troubleshooting of PCs. Users have reported installation issues, encountering error codes such as 0x80240069, 0x80240031, and 0x800f0922. Microsoft has acknowledged these as known errors, particularly affecting those using Windows Server Update Services (WSUS). The installation problems occur regardless of whether the system is newly installed or has been updated multiple times. Microsoft offers a temporary solution called "Known Issue Rollback" to revert the problematic update and suggests modifying the Windows registry or using a PowerShell script as a workaround. Users can also manually download the update from Microsoft's Update Catalog for immediate installation.

Winsage

August 14, 2025

Microsoft confirms CertificateServicesClient error in Windows 11 24H2, but you can ignore it

Users of Windows 11 24H2 may encounter an error message related to the CertificateServicesClient following the installation of the July 2025 non-security preview update and subsequent updates, including the August 2025 security patch. Microsoft has acknowledged that users might see an entry in the Event Viewer logs with Error ID 57, stating: “The ‘Microsoft Pluton Cryptographic Provider’ provider was not loaded because initialization failed.” This error does not affect active applications and is considered a false positive. Microsoft recognized this bug on August 11, but it could not be addressed before the mandatory Patch Tuesday update on August 12, leading to a broader impact on devices. Additionally, users have reported a separate issue causing a Blue Screen of Death (BSOD) in VR gaming after repeated update reinstalls. Another issue involved the SgrmBroker service, which failed to start and generated unnecessary logs, but does not disrupt other system functions. The August 2025 Update has also introduced installation errors.

Winsage

August 12, 2025

Windows 11 KB5063878 (24H2) boosts performance, direct download links (.msu)

Windows 11 KB5063878 is a mandatory update that introduces features such as Quick Machine Recovery, improved stability, and enhanced system performance. The update will automatically download and install, identified as the 2025-08 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5063878), advancing systems to Windows 11 Build 26100.4946. It addresses stability issues reported after the May 2025 updates, particularly in gaming scenarios. Direct download links for offline installers (.msu) are available on the Microsoft Update Catalog. The update includes a new Settings UI with an AI-powered search bar, enhancements for handheld gaming, a redesigned Black Screen of Death (BSOD), and Quick Machine Recovery for unbootable systems. Users in Europe with Copilot+ PCs gain new AI features like Recall, which can be disabled through Privacy & Security settings. Fixes in this update include resolving Windows Firewall errors, issues with the Local Security Authority Subsystem Service (LSASS), visibility problems in File Explorer, and bugs affecting the Settings app and laptop lid options. Microsoft is unaware of any current issues with the update and will continue testing.

Winsage

August 3, 2025

Fix: Microsoft Office Error Codes 0-2048(0) and 0-2054(0) During Installation

Office installation can encounter error codes 0-2048(0) and 0-2054(0) due to issues accessing a valid configuration file or source path. Error 0-2048(0) indicates a missing or incorrectly referenced XML configuration file, while Error 0-2054(0) signifies a general installation failure. Common causes include corrupted configuration files, remnants of previous Office versions, or insufficient administrative permissions. To resolve these errors, one should uninstall all previous Office components, clear temporary and app data folders, generate a new XML configuration file using the Office Customization Tool, and install Office with the Deployment Tool. If problems persist, additional steps include using Microsoft's Office Uninstall Support Tool, installing from an offline installer, and checking for disk errors and sufficient free space.

Winsage

July 30, 2025

Microsoft says the Blue Screen of Death was “a source of anxiety and frustration,” which is why they changed it

Microsoft has redesigned the Blue Screen of Death (BSOD) in the latest Windows 11 update, version 24H2 (KB5062660), replacing the traditional blue screen with a black restart screen that features a clearer message and removes the sad face and QR code. The time spent on the restart screen after a crash has been reduced from an average of 40 seconds to just 2 seconds. Additionally, unexpected restarts in Windows 11 have decreased by 24% compared to Windows 10, contributing to a more stable and reliable user experience.

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July 29, 2025

Announcing Windows 11 Insider Preview Build 26120.5722 (Beta Channel)

Windows 11 Insider Preview Build 26120.5722 (KB5062669) is being released to the Beta Channel for Windows Insiders on Windows 11, version 24H2. A new agent for AMD and Intel®-powered Copilot+ PCs is introduced, allowing users to articulate their needs for settings adjustments, with AI providing tailored recommendations. A refreshed SCOOBE screen is being rolled out for reviewing recommended settings. A new tutorial for Click to Do is introduced, guiding users on efficient task completion. Enhancements are made to the speed of applying enterprise pins to the taskbar, and a new grid view is added to the search results in the Windows Search box. Updates to the lock screen widget configuration UI and Notification Center functionality for secondary monitors are also included. Task Manager now uses standard metrics for CPU utilization across all pages, with a new optional CPU Utility column. Various fixes address issues with the taskbar, login and lock screens, File Explorer, Start menu, input methods, and Settings. Known issues include potential rollbacks during installation and crashes with live captions and Xbox controllers.

Winsage

July 29, 2025

Announcing Windows 11 Insider Preview Build 26200.5722 (Dev Channel)

Windows 11 Insider Preview Build 26200.5722 (KB5062669) has been released to the Dev Channel, introducing new features, improvements, and fixes. Key updates include a new agent in Settings for AMD and Intel®-powered Copilot+ PCs that helps users modify settings through AI-driven recommendations. A refreshed SCOOBE screen for reviewing recommended settings is being rolled out, along with a new tutorial for Click to Do that guides users on completing tasks efficiently. The update optimizes the speed of applying enterprise pins to the taskbar, introduces a grid view in search results, and enhances the lock screen widget configuration. Notification Center functionality has been extended to secondary monitors, and Task Manager now includes an optional CPU utility column. Various fixes have been implemented across the taskbar, login and lock screens, File Explorer, Start Menu, input methods, and Settings. Known issues include potential rollback errors during installation and problems with live captions and Xbox controllers.

Winsage

July 13, 2025

Windows 11 KB5062553 install fails, issues cause Firewall error (July 2025 Update)

Windows 11 users are experiencing installation failures with the mandatory security update KB5062553, encountering error codes such as 0x8007371b, 0x800f0991, 0x80073712, and 0x80071a2d. The update, part of version 24H2, is supposed to install automatically but has left some users with a pending installation status. A suggested solution for installation failures is to use the .msu offline installer from the Microsoft Update Catalog, which has a 70% success rate. Users with Intel or AMD PCs should first install the Servicing Stack Update (SSU) KB5043080, while ARM PC users need a different SSU file. If issues persist, using the Media Creation Tool for an upgrade is recommended. Additionally, the July 2025 update has introduced bugs affecting Windows Event Viewer, causing false Windows Firewall errors, which Microsoft has acknowledged. Users may see "Event 2042 for Windows Firewall with Advanced Security" errors, indicating a configuration read failure. Some users also report performance issues, including GUI freezes during installation, requiring hard shutdowns, and occasional Blue Screen of Death (BSOD) occurrences.

Winsage

July 12, 2025

A new Windows feature could allow your PC to fix itself

Microsoft is introducing a feature called "quick machine recovery" for Windows users, currently available in Windows 11 Build 26100.4762. This feature allows PCs to autonomously troubleshoot and fix issues after a crash, such as a Blue Screen of Death (BSOD), by booting into the Windows Recovery Environment (Windows RE). Quick machine recovery can connect to Microsoft’s servers to send crash data for analysis, eliminating the need for users to interpret error codes. It employs cloud remediation and auto remediation methods, though auto remediation is disabled by default on home PCs. The existing Startup Repair tool will still be available as a fallback option, and users can disable quick machine recovery if desired. Additionally, the build includes a refined "semantic search" capability in Settings, integration of Microsoft’s Reading Coach app, and the ability to export Recall snapshots to third-party applications in Europe.

Winsage

July 7, 2025

Windows Update Revamp Gives Users More Control Over Security Alerts

Microsoft has rolled out update KB5001716, targeting Windows 10 (versions 21H2, 22H2) and Windows 11 (version 21H2) systems. This update refreshes the Windows Update Service components without introducing new features or security patches. It provides notifications about potential issues that may prevent devices from staying up-to-date, particularly regarding the end of support for Windows 10 on October 14, 2025. The update is automatically distributed via Windows Update and is designed to enhance user experience by not disrupting full-screen activities. Users may encounter installation failures associated with error code 0x80070643, which can be resolved by uninstalling the previous version and reinstalling the latest one. The update aims to encourage users to upgrade to Windows 11 or consider alternatives before support ends.