error message

Winsage
May 8, 2026
A recent Windows update, KB5083769, released on April 14, 2026, blocks the psmounterex.sys driver, disrupting the functionality of third-party backup software like Acronis Cyber Protect Cloud, Macrium Reflect, and NinjaOne. This driver is essential for loading and mounting backup storage images. Users may encounter errors related to Microsoft VSS during backup attempts. The update is a security enhancement, not a bug, and users are advised to upgrade their backup software to versions that use a newer driver or temporarily uninstall the KB5083769 update. It is recommended to check for updates from the backup software provider and pause Windows Updates to prevent automatic reinstallation of the problematic update until a fix is available.
Winsage
May 1, 2026
Andy Bailey, a reader of Register, describes a ride at Alton Towers, a UK theme park, that was formerly named Duel but has been changed to a ghost train experience. During the ride, he encountered a Windows error message stating "Memory could not be read" in explorer.exe, which he found unsettling. The error could be due to failing hardware, a problematic driver, or a code glitch. He reflects on how a truly frightening experience for IT professionals might include scenarios like encountering Windows' Clippy as an undead AI assistant or facing unexpected Windows Updates that disrupt the ride.
Winsage
May 1, 2026
The KB5083769 security update released in April 2026 has disrupted the functionality of various third-party backup applications on Windows 11 versions 24H2 and 25H2, primarily due to issues with the Volume Shadow Copy Service (VSS). Affected applications include Acronis Cyber Protect Cloud, Macrium Reflect, NinjaOne Backup, and UrBackup Server. Users have reported receiving an error message indicating that backups have failed due to VSS timeouts. Acronis has acknowledged the issue, stating it affects both Windows 11 Pro and Home editions, and warns of potential broader system issues. A temporary solution involves uninstalling the KB5083769 update or pausing Windows updates. Additionally, Microsoft has issued out-of-band updates for critical issues affecting Windows Server systems and warned that some Windows Server 2025 devices may encounter BitLocker recovery prompts after installing the KB5082063 update.
AppWizard
April 29, 2026
“Pixel Glow” is a forthcoming feature for future Pixel phones that will use subtle light and color on the back of the device to notify users of significant notifications while the phone is face down. It will be compatible with Gemini and will notify users of calls from favorite contacts. The Pixel Diagnostics app includes a “Color LED Check” to test the functionality of the LEDs, which will illuminate in red, green, and blue hues. Google is incorporating eight LEDs for the “Pixel Glow” feature, with a system designed to detect hardware failures. An animation has been discovered that shows an LED strip along the inner edge of an upcoming Pixel laptop, potentially illuminating in colors similar to the Gemini interface.
AppWizard
April 29, 2026
The 26.2 Snapshot 5 introduces several new features, including an explosive archetype for the Sulfur Cube and the addition of erupting Geysers formed by Potent Sulfur. The new Sulfur Cube archetype, called Explosive, shares properties with the Regular archetype but has higher air drag and can absorb TNT blocks. When primed, absorbed TNT has a fuse time of 6 seconds when ignited by fire or Redstone, and a randomized fuse time between 0.75 and 3 seconds when primed by an explosion. Sulfur Cubes with absorbed TNT cannot be picked up or damaged, and no Small Sulfur Cubes will spawn upon explosion. Potent Sulfur creates Geysers when placed above a Magma block and under water, sending water particles skyward at random intervals. Various adjustments have been made to mob hitboxes, and Hoglins are now classified as hostile and will not spawn on Peaceful difficulty. New sounds for Geyser eruptions have been added, and Touchscreen Mode has been removed. The Data Pack version is now 104.0, and the Resource Pack version is 86.2. New particles related to Geysers have been introduced, and several bugs have been fixed in this update.
Winsage
April 19, 2026
Users may encounter the error message “Cannot complete the archive extraction wizard” when using the built-in Windows extractor for ZIP or RAR files, indicating limitations of this tool. Common issues include damaged archives, incompatible compression methods, long file paths, restricted extraction locations, insufficient disk space, or interruptions from security software. To address these challenges, users can: 1. Use third-party extractors like 7-Zip, WinRAR, or PeaZip for better compatibility and success rates. 2. Check if the archive is corrupted and re-download it if necessary, ensuring the download completes fully. 3. Shorten the file path by moving the archive to a simpler directory to avoid exceeding path limits. 4. Temporarily disable antivirus or real-time protection, as it may interrupt the extraction process. If problems persist, testing the archive on a different PC can help determine if the issue is with the archive or the current system. If the archive fails on another computer, it is likely corrupted or incomplete, requiring a fresh download or replacement.
Winsage
April 3, 2026
Microsoft faced backlash due to the March non-security preview update (KB5079391) for Windows 11, which caused installation errors for many users. In response, Microsoft paused the initial update and released an out-of-band update (KB5086672) on March 31, 2026, to address these issues. The new update includes all enhancements from the previous update and fixes the installation problems. Users set to receive preview updates will automatically download KB5086672, while others can manually check for it in the Windows Update settings. Users can also manage their preferences for optional preview updates through the Windows Update screen.
Winsage
April 1, 2026
Microsoft retracted its KB5079391 non-security feature update for Windows 11 due to installation errors and has released an out-of-band update, KB5086672, to address these issues. The KB5086672 update consolidates previous packages, including KB5079473, KB5085516, and the pulled KB5079391. It resolves the installation error message "Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)" and is available through Windows Update for devices with KB5079473 or later. It can also be manually downloaded from the Microsoft Update Catalog. Currently, there are no known issues with KB5086672, and Microsoft will update support documentation if any complications arise.
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