error message Archives

Winsage

June 17, 2025

Microsoft releases patch after Surface Hubs v1 bricked

Microsoft has released an out-of-band update to fix an issue with Surface Hub v1 devices that arose from the June Patch Tuesday updates, specifically related to KB5060533 for Windows 10 versions 21H2 and 22H2. This issue caused some Surface Hub v1 units to become inoperable, displaying a "Secure Boot Violation: Invalid signature detected" error message. Microsoft paused the update on June 11 and issued a patch a week later. The problem does not affect Surface Hub 2S and 3 models. Users have reported inconsistent success using a disk re-imaging tool, and the Surface team is investigating potential recovery methods. Microsoft is working on a solution for the affected devices and will provide updates as they become available.

Winsage

June 13, 2025

Microsoft: KB5060533 update triggers boot errors on Surface Hub v1 devices

Microsoft is addressing an issue with Surface Hub v1 devices running Windows 10, version 22H2, where users encounter Secure Boot errors after installing the KB5060533 security update released in June 2025. The error message states: 'Secure Boot Violation. Invalid signature detected. Check Secure Boot Policy in Setup.' This issue is specific to Surface Hub v1 and does not affect Surface Hub 2S and Surface Hub 3 models. Microsoft implemented a mitigation strategy on July 11, 2025, to prevent further startup failures on additional Surface Hub v1 devices. The KB5060533 update aimed to fix issues with Hyper-V virtual machines and was part of a larger rollout addressing 66 vulnerabilities, including critical ones related to WebDAV and Windows SMB. Additionally, an emergency update for Windows 11 (KB5063060) was released to fix an incompatibility with Easy Anti-Cheat causing BSOD errors.

Winsage

June 12, 2025

Microsoft Installs Emergency Update On Windows PCs

Microsoft has issued an emergency update for Windows users in June to address issues related to the June update (Windows 11 24H2 KB5060842), which caused significant problems for users with Easy Anti-Cheat gaming software. The initial update was paused due to stability concerns, and a patch was applied, but it did not resolve the issues. Users reported installation failures with error code (0x80073712). Microsoft acknowledged compatibility issues and ultimately retracted the faulty update, replacing it with the emergency update KB5063060. This new update addresses unexpected reboots while launching games that use Easy Anti-Cheat and will automatically download and install on affected devices.

Winsage

June 2, 2025

Which USB Port Is This? Microsoft Vows To End The Lottery

The USB-C connector has become complex, with varying standards causing confusion among users. Microsoft found that over 25% of users encounter errors when connecting USB-C devices due to unsupported functionalities. To address this, Microsoft plans to establish a minimum standard for USB-C port capabilities on personal computers, which will be part of the Windows Hardware Compatibility Program. Future USB-C ports will support device charging, DisplayPort Alt-mode, and compatibility with USB 40Gbps, USB4, and Thunderbolt 3 peripherals. However, not all USB-C ports will operate at the same speeds, and existing devices will not receive these enhancements, meaning it may take years for users to benefit from the new standards.

Winsage

May 31, 2025

Microsoft Warns Windows Users—Emergency Update Within Days

Microsoft is addressing issues with the May 13, 2025 Windows security update (KB5058405) that is failing to install on some Windows 11, version 22H2 and 23H2 devices. An out-of-band update is planned to be released shortly. A recovery error message indicating that “your PC/Device needs to be repaired” may appear, with the root cause identified as an ACPI.sys driver problem, potentially showing the error code: 0xc0000098. Most reports of this update failure have come from virtual environments, affecting enterprise users more than home users. Earlier in May, a similar emergency update was issued for Windows 10 users experiencing a BitLocker Recovery screen during the installation of a security update.

Winsage

May 30, 2025

Microsoft May Patch Tuesday fails on some Windows 11 VMs

Microsoft's recent Patch Tuesday update for Windows 11 has faced significant issues, particularly affecting users on versions 22H2 and 23H2. The installation of the May 13 update is failing on some machines, especially in virtual environments, leading to recovery mode entries and boot errors. Users are advised to avoid the update temporarily. The error message indicates a problem with the ACPI.sys file, which is crucial for managing hardware resources. Windows 11 Home and Pro users are likely unaffected, as virtual machines are typically used in enterprise settings. Microsoft has not provided the number of impacted users or a workaround beyond uninstalling the patches, but engineers are working on a resolution. This incident follows previous patching challenges faced by Microsoft this year, including an emergency update for Windows 10 and issues with Remote Desktop sessions in earlier updates.

Winsage

May 29, 2025

Microsoft investigates nasty Windows 11 bug that leaves PCs unable to boot – here’s what you need to know

Both Windows 11 22H2 and 23H2 are experiencing a significant issue that could make a PC inoperable after the May cumulative update. Microsoft is investigating a recovery error, specifically the message ‘0xc0000098 in ACPI.sys’, which primarily affects virtual machines. While Windows 11 Home users are considered less likely to be impacted, there is still a possibility of encountering the issue. Reports of similar errors have been noted, although not definitively linked to the May update. Users are advised to consider postponing the upgrade until Microsoft resolves the issues. Windows 11 users can pause updates for over a month and must apply deferred patches within 35 days.

Winsage

May 29, 2025

Announcing Windows 11 Insider Preview Build 27868 (Canary Channel)

Windows 11 Insider Preview Build 27868 has been released to the Canary Channel. There are no plans to release SDKs for the 27xxx series builds. The voice access feature has been enhanced with a new in-product experience to highlight new features. A fix has been implemented for pen input issues on certain PCs, and problems with launching applications like Spotify from the Microsoft Store have been addressed. A rendering issue in the Group Policy Editor for some display languages has been corrected, and a SYSTEMTHREADEXCEPTIONNOTHANDLED bugcheck issue has been fixed. Known issues include potential loss of Windows Hello PIN and biometrics for Copilot+ PCs transitioning to the Canary Channel, an Administrative Templates error in the Group Policy Editor, taskbar display issues after upgrading, and audio problems with high sampling rate devices. Applications reliant on virtualization will require the "Windows Hypervisor Platform" component when Virtualization Based Security is enabled. Search and filtering options in Task Manager are currently non-operational. Insiders in the Canary Channel should note that builds reflect early development changes and may not align with any specific Windows release. Features may not reach the general public, and a clean installation is required to exit the Canary Channel. The desktop watermark is standard for pre-release builds.

Winsage

May 29, 2025

Microsoft: Windows 11 might fail to start after installing KB5058405

Microsoft has acknowledged that some Windows 11 systems may experience startup failures after installing the KB5058405 cumulative update, resulting in a 0xc0000098 recovery error related to ACPI.sys. This issue affects Windows 11 versions 22H2 and 23H2, particularly in enterprise settings like Azure Virtual Machines and on-premises virtual machines. Home users are less likely to encounter these problems. Microsoft is investigating the issue and will provide updates.

Winsage

May 16, 2025

Microsoft solves dual-boot problems with Windows and Linux

Microsoft addressed issues with dual-boot installations involving Linux that were caused by updates released in August, which disrupted many configurations and Linux boot media. The updates aimed to enhance security by blocking outdated boot managers but resulted in error messages indicating a security policy violation. To resolve these issues, Microsoft created the Secure Boot Advanced Targeting (SBAT) update to prevent installation on dual-boot systems, but the detection mechanism was often ineffective. The SBAT update was paused in September, and Microsoft announced that the problem was resolved with security updates released in May. Affected Windows versions include Windows Server editions from 2012 to 2022, Windows 11 (versions 23H2, 22H2, and 21H2), and Windows 10 (versions 22H2, 21H2, and Enterprise 2015 LTSB). Microsoft also provided guidance for users to prevent the SBAT update and steps to restore dual-boot systems.