Microsoft CEO Satya Nadella announced that Windows 11 has surpassed 1 billion monthly active users, following the end of support for Windows 10. Despite this milestone, there is significant customer dissatisfaction. Windows chief Pavan Davuluri acknowledged the need for improvements in system performance, reliability, and overall user experience. Recent updates have been problematic, with glitches reported during the first Patch Tuesday update of 2026. The integration of AI features has left some users feeling overwhelmed, while the constant upsell prompts for services like Xbox Game Pass and Microsoft 365 have been criticized as bloatware. Users have also expressed frustration over forced migrations to OneDrive, where files have been deleted without consent. Additionally, there is a notable disparity in support for home users compared to corporate users, raising concerns about Microsoft's commitment to enhancing the consumer experience.