Thanh Hung, a sales employee in Ho Chi Minh City, was prompted to accept new terms of service on Zalo, a messaging platform, under the threat of account deletion. He accepted without reading the details due to urgency. Thanh Tuan from Hanoi also faced a similar situation, expressing concern over potential hidden clauses and opting to decline the new terms, risking account deletion in 45 days. Zalo, with over 80 million users, updated its terms on December 26, introducing a comprehensive user agreement and a separate agreement for its social network. Users can either accept all terms or decline specific services. The sudden notification has led to discussions among users, with some feeling pressured to agree. The update is seen as a response to the upcoming Law on Protection of Personal Data, which imposes penalties for violations. Key changes in the terms include a distinction between the messaging platform and the social network, a definition of "user content," and the introduction of Zalo ID for enhanced security. Zalo states that data collection serves its business operations.