Microsoft is blocking users of WD Black SN770 solid-state drives from receiving the Windows 11 version 24H2 update due to an issue that has not been officially acknowledged. Users attempting to upgrade receive an alert indicating their hardware is not ready. Some users have found a workaround by manually applying firmware updates using the SanDisk Dashboard software, which is necessary for managing firmware updates for various SSD models. Western Digital's recent corporate restructuring has added complexity to support for these drives. Until Microsoft automates the firmware update process, users must use the SanDisk Dashboard to update their firmware and proceed with the Windows 11 upgrade.