Heartopia is a life-simulation game that blends cozy simulation elements with MMO features, allowing players to cultivate a town and interact with locals. However, the MMO aspects dilute the individuality typically found in cozy games, as multiple players receive the same accolades for completing quests. Gameplay involves repetitive fetch quests to unlock activities like home decoration and fishing, which can feel tedious. The game features a community aspect, but players may find their neighbors' homes replaced or their own home relocated between sessions, undermining familiarity. Character design is uninspired, and the user interface resembles a mobile game, lacking polish. As a free-to-play title, it includes multiple currencies that create confusion, with microtransactions for premium items. Despite these issues, the game offers engaging home-building mechanics and unique hobbies like Birdwatching and Pet Care. Overall, Heartopia struggles to effectively merge MMO elements with cozy simulation, making it a less appealing option compared to established titles like Animal Crossing.