installation failures Archives

Winsage

May 4, 2026

Microsoft confirms April Windows updates cause backup failures

Microsoft has acknowledged that the April 2026 security updates have disrupted the functionality of various third-party backup applications using the psmounterex.sys driver, raising concerns among users. The issue primarily affects software leveraging the Volume Shadow Copy Service (VSS) snapshots, leading to failures due to VSS service timeouts. Notable impacted products include Macrium Reflect, Acronis Cyber Protect Cloud, UrBackup Server, and NinjaOne Backup, used on Windows 11, Windows Server, and Windows 10 devices. Disruptions can manifest as failures to mount backup image files, errors or timeouts when browsing or restoring from backup images, and error messages related to VSS timeouts. Microsoft updated its support documentation to clarify that the April updates included a security hardening change that added psmounterex.sys to the vulnerable driver blocklist to protect against a high-severity buffer overflow vulnerability (CVE-2023-43896). Affected users are advised to upgrade to newer application versions with updated drivers and not to uninstall or pause the security update. Users can check if the Microsoft Vulnerable Driver Blocklist is blocking a driver by looking for Event ID 3077 in the Code Integrity Operational log. Additionally, Microsoft has alerted users that some Windows Server 2025 devices may boot into BitLocker recovery mode after installing the KB5082063 update and has issued out-of-band updates to address installation failures and restart loops affecting Windows Server systems after the April 2026 updates.

Winsage

May 1, 2026

April KB5083769 Windows 11 update causes backup software failures

The KB5083769 security update released in April 2026 has disrupted the functionality of various third-party backup applications on Windows 11 versions 24H2 and 25H2, primarily due to issues with the Volume Shadow Copy Service (VSS). Affected applications include Acronis Cyber Protect Cloud, Macrium Reflect, NinjaOne Backup, and UrBackup Server. Users have reported receiving an error message indicating that backups have failed due to VSS timeouts. Acronis has acknowledged the issue, stating it affects both Windows 11 Pro and Home editions, and warns of potential broader system issues. A temporary solution involves uninstalling the KB5083769 update or pausing Windows updates. Additionally, Microsoft has issued out-of-band updates for critical issues affecting Windows Server systems and warned that some Windows Server 2025 devices may encounter BitLocker recovery prompts after installing the KB5082063 update.

AppWizard

April 21, 2026

Samsung’s powerful photo editing app is acting wonky for some users. Are you affected?

Samsung's Enhance-X app for photo and video editing recently received an update that includes a new interface, plugins, and expanded editing options. However, users in the United States, Korea, and Israel have reported issues such as installation failures and crashes after the update, with some experiencing an update loop that prevents access to new features. While not widespread, these issues suggest potential problems in Samsung's update process. Some users have successfully installed the update, and an alternative solution for those facing difficulties is to sideload the APK to bypass the Galaxy Store update issues.

Winsage

April 18, 2026

Windows Server 2025 Update KB5082063: Error 0x80073712 due to Media Player; and Error 0x800F0983

Cumulative update KB508206, released on April 14, 2024, for Windows Server 2025, is causing installation failures for some administrators. Error code 0x800F0983 has been acknowledged by Microsoft as an issue related to the update process, while error code 0x80073712 has been linked to the legacy Windows Media Player application. Reports indicate that the installation of KB5082063 is problematic, particularly on systems configured in German, with users experiencing persistent failures despite attempts to use repair commands. The installation issues may be related to missing files associated with the Media Player language packs, affecting various language configurations.

Winsage

April 16, 2026

Microsoft: April Windows Server 2025 update may fail to install

Microsoft is investigating an issue with the installation of the KB5082063 security update on Windows Server 2025 systems, where users are encountering the 0x800F0983 error code during the deployment of April 2026 cumulative updates. A service alert indicated that a limited number of servers may experience installation failures with this error. Additionally, some Windows Server 2025 devices may unexpectedly boot into BitLocker recovery mode after the update, requiring a BitLocker key, although this is unlikely to affect home users. Microsoft has also resolved a long-standing bug that caused Windows Server 2019 and 2022 systems to upgrade to Windows Server 2025 unexpectedly. Furthermore, Microsoft has released several emergency updates this year to address various security vulnerabilities, including issues with the Routing and Remote Access Service, Bluetooth device visibility, Microsoft account sign-ins, and installation challenges related to the March 2026 non-security preview update.

Winsage

April 4, 2026

Microsoft to force updates to Windows 11 25H2 for PCs with older OS versions — ‘intelligent’ update system uses machine learning to determine when a device is ready

Microsoft is updating devices running Windows 11 version 24H2 to version 25H2, as support for 24H2 will end on October 13, 2026. The automatic update targets Home and Pro editions, while organizational devices are exempt. An "intelligent" system using machine learning will determine device readiness for the update, though details on the criteria remain unclear. Additionally, Microsoft released an emergency update, KB5086672, to address issues from a previous faulty update, KB5079391, which caused installation failures.

Winsage

March 31, 2026

Microsoft yanks Windows 11 preview update after install failures

Microsoft has paused the rollout of the Windows update KB5079391 due to installation errors reported by users, specifically a 0x80073712 error. Affected users received notifications about missing or problematic update files. The update impacts Windows 11 versions 24H2 and 25H2 and was intended to introduce new features, including enhancements for the Settings interface and support for monitors with refresh rates over 1,000 Hz. Microsoft has temporarily limited the availability of this update while investigating the issue, and no devices became inoperable due to the installation failures. There is currently no timeline for when the rollout will resume.

Winsage

March 25, 2026

Windows 95 let installers trash its files then fixed the mess behind their backs

Microsoft veteran Raymond Chen discussed how Windows 95 handled installers that overwrote crucial system files. The operating system was designed to allow installers to compare version numbers, permitting overwrites only if the new file had a higher version. However, many installers ignored this rule, often replacing Windows 95 components with outdated Windows 3.1 versions, causing significant system issues. Windows 95's commitment to backward compatibility meant that preventing file operations could disrupt installers, leading to installation failures or error messages for users. To address these challenges, Microsoft created a hidden directory, c:windowssysbckup, to store commonly overwritten files. After an installation, Windows would check version numbers and replace lower versions with higher ones, maintaining system integrity despite third-party installer chaos.

Tech Optimizer

February 24, 2026

Exit Windows S Mode Easily

Windows S Mode is a restricted version of Windows designed for entry-level devices, allowing only apps from the Microsoft Store to enhance security and performance. Users may find it limiting if they need software not available in the Store, such as gaming platforms or professional tools. Exiting S Mode is done through the Microsoft Store by searching for "Switch out of S Mode," clicking "Get" or "Install," confirming the switch, and waiting for the process to complete. This change is permanent, and users cannot revert back without a full reset or reinstallation of Windows. Important considerations before switching include ensuring a stable internet connection, checking the Windows edition, backing up data, and understanding the security risks involved. Common issues during the process include the missing option to switch and installation failures, which can often be resolved by restarting the PC or checking the internet connection. After leaving S Mode, users can install applications from outside the Microsoft Store but must be cautious about security.

Tech Optimizer

February 19, 2026

How to Install McAfee Antivirus on Windows 11 or 10

Installing third-party antivirus software like McAfee on Windows 11 can be challenging due to the built-in Windows Security, which can complicate the installation process. Users may face issues such as silent failures from conflicting software, permission problems on restricted machines, or restrictions due to S Mode on new laptops. Windows 11 includes Windows Security, which is effective for malware protection, but McAfee may be necessary for compliance, additional features, or centralized protection for multiple devices. McAfee supports Windows 11 Home, Pro, and Education editions but not Enterprise. The minimum hardware requirements include a processor of 1 GHz or faster, at least 2 GB of RAM (4 GB recommended), 1.3 GB of free disk space, an internet connection for download and updates, and a display resolution of at least 1024×768. McAfee requires a persistent internet connection for activation and updates. Before installing McAfee, users should check if their device is in S Mode, as McAfee cannot be installed in this mode. They must remove any existing antivirus software completely, as leftover files can interfere with the installation. Users should also ensure that Windows 11 is up to date and verify that there is enough disk space available. To download McAfee, users should go directly to the McAfee trial page to avoid scams. After downloading, they need to run the installer and restart their computer after installation. Users should then activate McAfee, run a manual update, and conduct a full system scan. Common installation problems include freezes during download, errors due to S Mode, and issues with Windows Security not recognizing McAfee as the active antivirus. Users can verify that McAfee is functioning correctly by checking the system tray icon, Windows Security settings, and the McAfee dashboard. To uninstall McAfee, users should go to Settings > Apps > Installed Apps, select McAfee, and follow the prompts to remove it. After uninstallation, Windows Security will reactivate automatically. McAfee offers several plans for Windows users, including Basic, Essential, Premium, and Advanced, each with different features and device limits. The Basic plan is suitable for single-device users without additional needs, while families may benefit from the Essential or Premium plans.