installation issues Archives

Winsage

June 2, 2025

Microsoft ships emergency patch to fix Windows 11 installation issues

Microsoft has addressed a significant issue affecting certain Windows 11 systems after the installation of the KB5058405 security update from May 2025. Users reported encountering 0xc0000098 recovery errors linked to ACPI.sys, indicating that the operating system could not be loaded. This problem primarily affects Windows 11 versions 22H2 and 23H2 in enterprise settings, particularly among Azure Virtual Machines, Azure Virtual Desktop, and on-premises virtual machines hosted on platforms like Citrix or Hyper-V. Microsoft has released the KB5062170 non-security out-of-band update to resolve the installation and boot problems, which can be manually installed from the Microsoft Update Catalog. For Azure customers facing difficulties after implementing the May 2025 update, Microsoft recommends using Azure Virtual Machine repair commands as a temporary workaround. Users of Windows Home or Pro editions in home environments are unlikely to encounter these issues.

AppWizard

May 29, 2025

4 years after being delisted, Lost Planet 2 finally got a Steam update to remove Games for Windows Live—but it also removed online multiplayer and blew up everyone’s saves

Lost Planet 2, a sci-fi third-person shooter from Capcom, was removed from Steam in 2021 due to issues with the discontinued Games for Windows Live (GFWL). A recent update lifted GFWL but disrupted online multiplayer functionality and erased local save files. Initially launched in 2007, GFWL aimed to merge multiplayer services for PC but ultimately failed, leading to many games, including Lost Planet 2, being left in disrepair. Despite being delisted, players found ways to keep the game alive, though installation issues hindered the multiplayer experience. Guides have emerged to revert the game to its previous state to restore GFWL. There is speculation that Capcom may be working on a comprehensive Steamworks update, as the game has not reappeared in Steam listings.

Winsage

May 10, 2025

Best Windows apps this week

Windows 11, version 24H2 has officially rolled out, but some devices may face installation issues due to unresolved problems. This week features discounts on various apps, with users encouraged to check the Store for offers. BleachBit 5.0 has been updated, enhancing its functionality as a temporary file cleaner and secure file deleter, while discontinuing support for Windows 7 and earlier versions and addressing several DLL vulnerabilities. Sucrose is a new open-source wallpaper tool for Windows that allows users to download animated wallpapers or create their own, including transforming websites into dynamic wallpapers. Winhance 5 is a free utility for customizing Windows, allowing changes to system settings and removal of system apps, with a more intuitive graphical user interface compared to its predecessor.

Winsage

April 25, 2025

Windows 11 25H2 shows signs of life: what can we expect?

The upcoming Windows 11 25H2 update is expected to be a modest enhancement rather than a major overhaul, continuing to use the Germanium codebase established with 24H2. A preview build, specifically build 27842 from the Canary Channel, has been identified, and references to GE25H2 were found in the AppraiserRes.dll file, which assesses PC compatibility for the new version. The update is anticipated to arrive in the latter half of the year, similar to previous incremental updates. Concerns exist regarding the stability of 25H2 compared to 24H2, which faced installation issues and compatibility problems. Windows 10 will reach the end of regular support on October 14, 2025, prompting users to transition to Windows 11. Smaller updates like enablement packages tend to present fewer stability risks, and Microsoft has not officially confirmed any details about 25H2 or its update process for versions 23H2 and 24H2. Speculation about Windows 12 continues, but its timeline remains uncertain.

Winsage

April 23, 2025

Microsoft fixes Remote Desktop freezes caused by Windows updates

Microsoft has resolved an issue causing Remote Desktop sessions to freeze on Windows Server 2025 and Windows 11 24H2 devices. The initial fix was provided on February 25 with the KB5052093 optional update for Windows 11, followed by the KB5055523 Patch Tuesday cumulative update for Windows Server on April 8. Users of Windows Server 2025 who installed the February 2025 Security update (KB5051987) experienced freezing issues that rendered mouse and keyboard inputs unresponsive. Microsoft recommended installing the latest updates for improvements and resolutions. Additionally, Microsoft implemented a Known Issue Rollback (KIR) to address Remote Desktop and RDS connection problems stemming from Windows 11 24H2 updates since January 2025, which caused UDP connection interruptions to RDS hosts on Windows Server 2016. A permanent solution has been included in the recent cumulative updates. Microsoft also fixed a bug causing blue screen errors and installation issues on Windows Server 2025 systems with over 256 logical processors, included in updates since the KB5046617 cumulative update. However, users were warned of potential login issues with Windows Hello after the April 2025 security updates and that some Windows Server 2025 domain controllers may become unreachable after a restart.

Winsage

April 15, 2025

Getting a weird Windows 10 error recently? Just ignore it, says Microsoft

Microsoft has addressed concerns regarding error code 0x80070643, which may occur after installing the April 2025 Windows Recovery Environment update. This error is linked to the update process and appears when the WinRE update attempts to install while another update is pending a reboot. Microsoft clarifies that the error is misleading and does not indicate a failure in the update process; the WinRE update is typically applied successfully after a device restart. Users may see the update as failed until the next daily scan, at which point the failure message is cleared. Microsoft is working on a solution for this error and reassures users that there is no immediate cause for concern.

Winsage

April 14, 2025

Can’t securely login to your PC using facial recognition anymore? New Windows 11 update patch is likely to blame – if you can install the update at all

The April 2025 cumulative update for Windows 11, identified as KB5055523, has caused issues with the Windows Hello feature, particularly affecting users with privacy shutters on their webcams. Reports indicate that facial recognition no longer functions properly unless the privacy cover is removed. Users have suggested uninstalling the update as a workaround, while a potential solution involves disabling the RGB camera in Device Manager. Microsoft has acknowledged a separate issue related to Windows Hello affecting specific security features in Windows 11 Pro or enterprise editions. Additionally, users have reported installation failures with the April update, encountering error messages and stalling during the process. Other notable bugs include language inconsistencies, the uninstallation of the Copilot app, and a glitch in File Explorer's menu display.

Winsage

March 30, 2025

A Windows 11 update causes issues with some Lenovo laptops

Windows 11 has encountered issues affecting Lenovo ThinkPad laptops, where a recent security update has blocked the installation of a crucial BIOS update. This problem is linked to changes in the Vulnerable Driver Blocklist and modifications to the WinFlash64.exe file. Lenovo ThinkPad owners receive an error message when attempting to update their BIOS through the BIOS Update Utility or Vantage app. Lenovo is rolling out a new BIOS version 1.61 to address the issue and recommends using Windows Update for the BIOS update. Additionally, Microsoft is phasing out Windows 10, with support ending on October 14, 2025, and encouraging users to upgrade to Windows 11. Over 50% of Windows users still operate on Windows 10, despite the rise in Windows 11 users. Microsoft has been notifying Windows 10 users about potential security risks and offering a streamlined upgrade process to Windows 11, which can be done for free, though it may involve some downtime.

Winsage

March 26, 2025

Windows Update KB5053606 makes a mess!

Microsoft has released a Windows Update for Windows 10, designated as KB5053606, which has caused various issues for users. Problems reported during installation include long wait times and error messages like 0x80070020, with some users experiencing the update being installed despite disabling automatic updates. After installation, users face issues such as missing taskbar icons, reset customizations, typing lag, printer connectivity problems, compatibility issues with third-party software like Citrix, and overall reduced system performance. Some users are using Microsoft's Show and Hide Update tool to block the update, while others consider system restore as a potential fix.

Winsage

March 21, 2025

Windows 10 KB5053606 issues, install fails, printer spooler buggy and more

Windows 10 KB5053606 update, released on March 11, has caused installation issues for users, including failure to install and bypassing user-set upgrade blocks. Reports indicate that the update attempts to install automatically, leading to frustration among users. Common error messages, such as 0x80070020, have been reported, with some systems stuck on the logo screen. The update has also resulted in disappearing taskbar icons, reverted desktop personalization settings, and sluggish system performance. Additionally, printer spooler problems have been noted by system administrators after the update, causing slow loading and program crashes. There are speculations that Microsoft may be destabilizing Windows 10 to encourage users to switch to Windows 11, which has its own issues.