installation issues Archives

Winsage

August 18, 2025

Microsoft: WUSA may fail to install recent Windows updates

Microsoft is addressing an issue with the Windows Update Standalone Installer (WUSA) that affects the installation of Windows updates from network shares, primarily impacting Windows 11 24H2 and Windows Server 2025 systems in enterprise networks. The problem leads to updates failing with the error ERRORBADPATHNAME when multiple .msu files are present on a network share. This issue does not occur with single .msu files or local installations. A Known Issue Rollback (KIR) is available to mitigate the problem for home and non-managed business devices, while IT administrators can implement a Group Policy fix for affected systems. Users can also avoid the issue by saving .msu files locally for installation.

Winsage

August 15, 2025

Microsoft Issues Emergency Windows Fix For Frustrating Installation Woes

Microsoft has acknowledged installation issues with certain security updates following Patch Tuesday, specifically for organizations using Windows Server Update Services (WSUS). A temporary remedy has been issued for these organizations, while individual home users are unaffected. IT administrators can download a Group Policy for the known issue rollback or manually install the update package. Additionally, Microsoft has identified an Event Viewer error related to August updates, which does not affect Windows performance. The issues were first reported by Windows Latest, and Microsoft plans to resolve them in future updates.

Winsage

August 15, 2025

Windows 11’s August update fails to install on some PCs. Here’s what you can do

Microsoft released the mandatory Windows 11 update KB5063878 for August, which includes the Quick Machine Recovery feature for remote troubleshooting of PCs. Users have reported installation issues, encountering error codes such as 0x80240069, 0x80240031, and 0x800f0922. Microsoft has acknowledged these as known errors, particularly affecting those using Windows Server Update Services (WSUS). The installation problems occur regardless of whether the system is newly installed or has been updated multiple times. Microsoft offers a temporary solution called "Known Issue Rollback" to revert the problematic update and suggests modifying the Windows registry or using a PowerShell script as a workaround. Users can also manually download the update from Microsoft's Update Catalog for immediate installation.

Winsage

August 3, 2025

Fix: Microsoft Office Error Codes 0-2048(0) and 0-2054(0) During Installation

Office installation can encounter error codes 0-2048(0) and 0-2054(0) due to issues accessing a valid configuration file or source path. Error 0-2048(0) indicates a missing or incorrectly referenced XML configuration file, while Error 0-2054(0) signifies a general installation failure. Common causes include corrupted configuration files, remnants of previous Office versions, or insufficient administrative permissions. To resolve these errors, one should uninstall all previous Office components, clear temporary and app data folders, generate a new XML configuration file using the Office Customization Tool, and install Office with the Deployment Tool. If problems persist, additional steps include using Microsoft's Office Uninstall Support Tool, installing from an offline installer, and checking for disk errors and sufficient free space.

Winsage

July 13, 2025

Windows 11 KB5062553 install fails, issues cause Firewall error (July 2025 Update)

Windows 11 users are experiencing installation failures with the mandatory security update KB5062553, encountering error codes such as 0x8007371b, 0x800f0991, 0x80073712, and 0x80071a2d. The update, part of version 24H2, is supposed to install automatically but has left some users with a pending installation status. A suggested solution for installation failures is to use the .msu offline installer from the Microsoft Update Catalog, which has a 70% success rate. Users with Intel or AMD PCs should first install the Servicing Stack Update (SSU) KB5043080, while ARM PC users need a different SSU file. If issues persist, using the Media Creation Tool for an upgrade is recommended. Additionally, the July 2025 update has introduced bugs affecting Windows Event Viewer, causing false Windows Firewall errors, which Microsoft has acknowledged. Users may see "Event 2042 for Windows Firewall with Advanced Security" errors, indicating a configuration read failure. Some users also report performance issues, including GUI freezes during installation, requiring hard shutdowns, and occasional Blue Screen of Death (BSOD) occurrences.

Winsage

July 3, 2025

Windows 10 update KB5001716 arrives quietly: Here’s why it matters to you

A recent update, KB5001716, is being rolled out to Windows 10 devices, targeting versions 22H2 and 21H2, and some Windows 11 21H2 machines. This update does not address bugs or enhance performance but focuses on notifying users about the upcoming end of support for Windows 10 on October 14, 2025. It operates quietly in the background without impacting system performance or introducing bugs, ensuring that critical tasks remain unaffected. Some users have experienced installation issues if a previous version of the update is present; they can resolve this by uninstalling the existing version and attempting a fresh installation.

Winsage

July 3, 2025

Windows 10 is dying—and Microsoft just dropped a cryptic ‘KB5001716’ update

The Windows 10 update KB5001716 is being rolled out to devices running Windows 10 versions 22H2 and 21H2, and some Windows 11 21H2 machines. This update does not enhance performance or fix bugs; instead, it serves to notify users of the impending end of support for Windows 10 in October 2025. Users will receive reminders to consider upgrading to Windows 11 or exploring other options. The update is designed to respect user settings and will not disrupt full-screen applications or gaming sessions. Some users may experience installation issues if an older version of the patch is present, which can be resolved by uninstalling the existing version and reinstalling the update.

Winsage

June 21, 2025

Just like many Windows 10 users, some SSDs are snubbing Windows 11, too

A recent update to Windows 11 version 24H2, released in October 2024, has caused installation issues for users of Western Digital SSDs, particularly the WD SN770 model. Users encounter a compatibility message stating their hardware isn't ready for the new version. Possible solutions include reverting to a Windows 10 image, switching to Linux, or updating the SSD's firmware using the SanDisk Dashboard, which may help pass the Windows hardware scan. While Linux offers fewer hardware restrictions, it may present challenges with application compatibility.

Winsage

June 17, 2025

Windows 11’s new update is reportedly proving a nightmare to install for some, but I’m hardly surprised given its messy rollout

Windows 11's latest update has caused installation issues and bugs for many users. An initial update was paused due to conflicts with an anti-cheat tool, leading to game crashes. A revised patch, KB5063060, has also presented problems, including installation failures, boot loops, taskbar freezes, and issues with external monitors and Bluetooth devices. Gamers continue to experience difficulties with titles like Star Citizen, Fortnite, and efootball25, despite attempts to resolve compatibility issues. Users are advised to manually download the update from Microsoft's website or wait for further fixes, as uninstalling the patch is not recommended due to security vulnerabilities.

Winsage

June 12, 2025

Microsoft Installs Emergency Update On Windows PCs

Microsoft has issued an emergency update for Windows users in June to address issues related to the June update (Windows 11 24H2 KB5060842), which caused significant problems for users with Easy Anti-Cheat gaming software. The initial update was paused due to stability concerns, and a patch was applied, but it did not resolve the issues. Users reported installation failures with error code (0x80073712). Microsoft acknowledged compatibility issues and ultimately retracted the faulty update, replacing it with the emergency update KB5063060. This new update addresses unexpected reboots while launching games that use Easy Anti-Cheat and will automatically download and install on affected devices.