Intune policies Archives

Winsage

May 13, 2025

Windows 11 upgrade block lifted after Safe Exam Browser fix

Microsoft has lifted an upgrade block that prevented certain users of the Safe Exam Browser from installing the Windows 11 2024 Update due to compatibility concerns. The block was initially implemented in September to protect users from issues with Safe Exam Browser version 3.7 or earlier. Users are encouraged to upgrade to Safe Exam Browser version 3.8 or later before proceeding with the Windows 11 24H2 update. If users still encounter the safeguard hold after 48 hours of updating, they should contact Safe Exam Browser Support. The Windows 11 24H2 feature update is now available for all compatible PCs, except those under safeguard holds. Microsoft has resolved issues that previously blocked the update for some users and has removed other compatibility holds for specific devices and applications. However, some upgrade blocks remain due to incompatible hardware and software. Windows 11 24H2 began its rollout in May 2024 for enterprise testing, with a broader release in October.

Winsage

May 6, 2025

Microsoft pushes fix for Windows 11 update 0x80240069 errors

Microsoft has resolved an issue that affected the delivery of Windows 11 24H2 feature updates via Windows Server Update Services (WSUS) after the installation of the April 2025 security updates. Users reported upgrade problems, specifically encountering error code 0x80240069 during attempts to update from Windows 11 23H2 or 22H2. The update complications primarily impact enterprise environments using WSUS, while home users are less likely to experience these issues. Microsoft is rolling out a fix through Known Issue Rollback (KIR) for enterprise-managed devices, requiring IT administrators to implement the KIR Group Policy on affected endpoints. Additionally, Microsoft is addressing a separate issue where some PCs were upgraded to Windows 11 despite Intune policies preventing such upgrades.

Winsage

April 30, 2025

Microsoft: Windows 11 24H2 updates fail with 0x80240069 errors

Microsoft has acknowledged a significant issue affecting enterprise users trying to upgrade to Windows 11 24H2 via Windows Server Update Services (WSUS) after installing the April 2025 security updates, specifically the monthly security update KB5055528. Users with Windows 11 23H2 or 22H2 are encountering Windows Update Service errors with the code 0x80240069, preventing the download process for Windows 11 24H2 from initiating or completing. Microsoft confirmed that devices with the April security update might be unable to update via WSUS. WSUS, primarily used in enterprise settings, has been deprecated as of September 2024, but Microsoft will continue to support existing functionalities. Additionally, Microsoft is addressing a "latent code issue" that has caused some devices to upgrade to Windows 11 despite Intune policies against such upgrades.

Winsage

April 16, 2025

Microsoft: Some devices offered Windows 11 upgrades despite Intune blocks

Microsoft is addressing an issue where some Windows devices are prompted to upgrade to Windows 11 despite Intune policies preventing such upgrades, a problem attributed to a "latent code issue" since April 12. A targeted code fix is being deployed, and users are advised to pause Windows feature updates via Intune until the resolution is fully rolled out. Users who upgraded to Windows 11 inadvertently will need to manually revert to their previous version. Additionally, in November 2024, certain Windows Server 2019 and 2022 devices were upgraded to Windows Server 2025 without user consent, and Microsoft acknowledged the problem but did not provide guidance on reverting these upgrades. Microsoft has also resolved an issue with prompts for upgrading to Windows Server 2025, clarifying that notifications were intended only for those seeking in-place upgrades.