IT departments Archives

Winsage

May 4, 2026

Microsoft Confirms Critical Windows Update Error Disrupting Global Systems

Microsoft has confirmed a critical bug in its latest cumulative update, affecting millions of Windows 10 and Windows 11 users. The issue leads to a "Restart and Shut Down" loop, preventing users from completing the update and locking them out of their devices. This disruption is particularly severe for corporate IT departments, with reports of entire office networks being paralyzed. The problematic update, identified as KB5037853, was meant to address security vulnerabilities but has caused systems to display an endless "Update and Restart" message. Some users experience a "Blue Screen of Death" (BSOD) and may be forced into "Recovery Mode." Microsoft is working on a "Known Issue Rollback" (KIR) to automatically undo the problematic code for consumer machines, while enterprise users may require manual intervention. The downtime is projected to result in significant financial losses, with large enterprises potentially losing up to ,600 per minute of unplanned downtime. Affected versions include Windows 11 22H2, 23H2, and Windows 10 22H2. Symptoms include failure to shut down, BSOD on boot, and missing Start menu icons. The estimated downtime ranges from 4 to 12 hours, depending on IT response speed. Critics have raised concerns about Microsoft's development process, suggesting it places users in the role of beta testers.

Winsage

April 29, 2026

Why Windows updates keep getting bigger and more bloated

Monthly updates for Windows 11 from Microsoft now range from 4 to 9 GB, compared to 300 to 500 MB updates two years ago. The increase in update sizes is attributed to the integration of advanced AI features, cumulative delivery of updates, and a fixed monthly update schedule. Cumulative updates bundle all previous updates, leading to larger file sizes, while the monthly frequency forces consolidation of changes into single releases. Users can check what their PC is downloading during an update by navigating to Settings > Windows Update > Advanced options > Delivery optimization > Activity monitor.

Winsage

April 27, 2026

Windows 11 KB5083769: The April Update may require the recovery key on certain BitLocker-enabled systems

The April update KB5083769 for Windows 11 versions 24H2 and 25H2, released on April 14, 2026, has a known issue where certain devices may enter BitLocker recovery mode after installation. This problem affects a limited subset of devices with specific, non-recommended BitLocker Group Policy settings. The issue arises when BitLocker is activated, a specific TPM platform validation policy is set to include PCR7, PCR7 binding is not feasible, the Windows UEFI CA 2023 certificate is present, and the device is not using the 2023-signed Windows Boot Manager. Microsoft advises organizations to review their BitLocker Group Policy settings and verify PCR7 binding status before deploying the update to prevent devices from requesting recovery keys. If the recovery prompt appears, users will need to enter the BitLocker recovery key, but subsequent reboots should not trigger the recovery process again if the Group Policy remains unchanged.

Winsage

April 26, 2026

Go straight to sell! Windows second-chance setup hawks Microsoft services at IT’s expense

Months after acquiring a laptop, users may encounter a prompt from Windows 11 stating, “You’re almost done setting up your PC.” This leads to a series of inquiries about adopting Microsoft’s recommended browser settings, linking a phone for SMS notifications, and acknowledging Office installation. Users may feel compelled to click through these prompts, which can include advertisements, such as for Xbox Game Pass Premium at .99 per month. This series of prompts is referred to as the Second Chance Out of Box Experience (SCOOBE), which can resurface due to Windows updates and may lead to unnecessary support calls and potential unauthorized subscriptions in organizational settings. Users can disable SCOOBE by adjusting settings in Windows or Group Policy, but ongoing vigilance is required due to the evolving nature of Microsoft’s software.

Winsage

April 24, 2026

Microsoft Throws IT Admins a Bone With Ability to Remove Copilot From Windows

Microsoft is adjusting its rollout strategy for Copilot AI in Windows 11 in response to user concerns by slowing down the introduction and visibility of AI features. IT administrators can now completely remove Copilot from their systems with the new setting called RemoveMicrosoftCopilotApp, introduced in Windows 11, version 25H2 (KB5083769). This feature allows for non-disruptive uninstallation of Copilot for organizations using Pro, Enterprise, Education, or IoT Enterprise editions. Specific criteria must be met for effective removal: both Microsoft 365 Copilot and Microsoft Copilot must be installed, the app should not have been installed by the user, and it must not have been launched in the past 28 days. The change is reversible, allowing for reinstallation if needed.

Winsage

April 20, 2026

Microsoft releases emergency updates to fix Windows Server issues

Microsoft has confirmed that some administrators are experiencing difficulties installing the KB5082063 security update on Windows Server 2025. This month's Patch Tuesday updates have caused certain Windows servers, especially those with domain controller roles, to enter a restart loop due to failures in the Local Security Authority Subsystem Service (LSASS). Microsoft has released emergency out-of-band updates, including KB5091157 for Windows Server 2025, to address both the installation failure and the restart issues. Additionally, some Windows Server 2025 devices may boot into BitLocker recovery mode after installing the KB5082063 update. A bug affecting Windows Server 2019 and Windows Server 2022 that caused unexpected upgrades to Windows Server 2025 has also been resolved. Microsoft has issued various emergency updates throughout the year to address other issues, including a Bluetooth device visibility bug and vulnerabilities in the Routing and Remote Access Service (RRAS).

Winsage

April 16, 2026

Windows 11’s April update is locking some users out of their PCs

Users have reported issues with Windows 11 update KB5083769, which has triggered BitLocker recovery key prompts, locking some users out of their PCs. Microsoft acknowledged that the problem mainly affects corporate devices with specific BitLocker Group Policy settings. The issue is limited to systems where BitLocker is enabled, certain Group Policy configurations are set, and the Secure Boot State PCR7 Binding is “Not Possible.” Affected users need to enter their BitLocker recovery key or contact IT support for assistance. Microsoft has also provided guidance for IT departments to perform a Known Issue Rollback to remove the problematic updates, though this may expose systems to vulnerabilities.

Winsage

April 16, 2026

Microsoft: April updates trigger BitLocker key prompts on some servers

Microsoft announced that certain Windows Server 2025 devices may experience a BitLocker recovery prompt after installing the April 2026 KB5082063 Windows security update. The recovery mode will be triggered under specific conditions: BitLocker must be enabled on the operating system drive, the Group Policy for TPM validation must be configured with PCR7, the Secure Boot State PCR7 Binding must indicate "Not Possible," the Windows UEFI CA 2023 certificate must be in the Secure Boot Signature Database, and the device must not be using the 2023-signed Windows Boot Manager. Microsoft stated that this issue is unlikely to affect personal devices, as the configurations are mainly found in enterprise-managed systems. They are working on a resolution and recommend administrators remove the Group Policy configuration before deploying the update. If removal is not possible, applying a Known Issue Rollback (KIR) is advised to prevent triggering the recovery prompt. Microsoft has previously addressed similar BitLocker recovery prompt issues in May 2025, August 2024, and August 2022.

Winsage

April 16, 2026

Microsoft Overhauls Windows Update for First Time in 15 Years Starting April

Microsoft is transforming its Windows Update system, starting in April, marking the most significant overhaul in over 15 years. The new system will centralize the management of operating system patches, drivers, and application updates, aiming to enhance user experience by simplifying the update process and improving reliability. Users will experience fewer interruptions, as updates will be consolidated into a single restart cycle, and updates will be scheduled during idle times to minimize disruptions. The update system will also expand support for driver and hardware updates. This transformation aligns with Microsoft's long-term vision for AI-enhanced PCs and cloud-integrated systems, enabling scalable updates for AI features and improving compliance for enterprise users. The rollout will begin gradually in April to mitigate risks associated with compatibility and execution.

Winsage

April 7, 2026

How to prevent updates on Windows 10 desktops

Organizations may pause or block Windows updates to maintain system stability and compatibility, particularly to avoid disruptions with legacy applications or customized environments, manage bandwidth consumption, and protect fortified Windows configurations. IT departments can disable updates using several methods: 1. Centralized patch management tools like WSUS or Microsoft Intune allow control over update deployment. 2. Configuring Group Policy settings can notify users of available updates without automatic installation. 3. Disabling the Windows Update service halts all future updates until re-enabled. 4. Setting a connection as metered can reduce automatic updates, though some critical updates may still download. In Windows 11, similar strategies apply, but organizations must consider the risks of blocking updates due to the end of regular security updates for Windows 10 and align their strategies with Microsoft's evolving update delivery methods.