Known Issue Rollback Archives

Winsage

February 22, 2026

Opinion: Windows 11 isn’t the disaster some claim – and it’s time to say so

Windows 11 has faced challenges, including a comprehensive list of top issues identified in 2025, but it is not uniquely unstable compared to earlier versions like Windows 95, 98, XP, 7, and 10. Recent headlines have highlighted various problems such as printer malfunctions and performance issues, but these are often exaggerated due to increased visibility. Historically, Windows has experienced similar cycles of instability, and the perception of widespread failure today is amplified by rapid documentation of minor issues. User trust in Windows has eroded, with skepticism about performance stemming from cumulative updates and the personal impact of issues on over a billion users. The focus should shift to improving predictability and transparency regarding updates rather than solely counting bugs. Windows 11's frequency of out-of-band updates is comparable to that of Windows 7 and 10, with improved mechanisms for addressing problems quickly. Gamers continue to adopt Windows 11 due to enhanced CPU scheduling, improved GPU performance, and features like Auto HDR and DirectStorage. Microsoft is committed to further improving the gaming experience. The scale of Windows operations, with over a billion users and multiple concurrent releases, contributes to occasional anomalies. Despite criticisms, most Windows 11 systems operate without significant issues, performing adequately for daily tasks and gaming. Microsoft has announced plans for enhancements, including bug fixes, performance improvements, and security upgrades, indicating that Windows 11 remains a solid choice for users.

Winsage

January 19, 2026

Windows 11 PCs Fail To Shut Down After Update

Some users of Windows 11 have experienced a problem where their PCs reboot instead of shutting down after the Patch Tuesday security update KB5073455. This issue primarily affects devices with Secure Launch on Windows 11 version 23H2. Microsoft has confirmed this behavior, which disrupts the usual power-off sequence and can drain battery life for laptops and complicate remote management processes. An out-of-band update, KB5077797, has been released to restore normal shutdown and hibernation functionalities for affected systems. Users can check for this update in Windows Update or download it from the Microsoft Update Catalog. To determine if they are affected, users should look for immediate restarts when selecting Shut Down or Hibernate and check if Secure Launch is enabled in System Information.

Winsage

January 18, 2026

Windows 11 KB5074109 issues: black screen, freezes Outlook POP, breaks Azure Virtual Desktop, LocalizedResourceName (desktop.ini)

Windows 11 KB5074109 has caused several issues for users, particularly those with Nvidia GPUs, including black screens, Outlook freezing with POP accounts, and problems with File Explorer's desktop.ini settings. Users have reported random black screens and desktop freezes after installing the update, with some finding temporary relief by changing their monitor's DisplayPort mode. Outlook Classic has been problematic, remaining active in the background and freezing shortly after opening, prompting users to terminate the process in Task Manager or uninstall the update. Additionally, the update disrupts Azure Virtual Desktop functionality, leading to sign-in failures and connection issues. Microsoft has acknowledged these problems and is investigating solutions, including a Known Issue Rollback for AVD. The update also breaks the LocalizedResourceName directive in File Explorer, preventing folder name customization. Users can uninstall the update through Settings, but this may expose them to security vulnerabilities.

Winsage

January 17, 2026

How to fix Nvidia GPU FPS drop due to the Windows January 2026 update?

Users with Nvidia GPUs are experiencing decreased gaming performance after the January 2026 Windows update (KB5074109), which was intended to enhance security and address vulnerabilities. Reported issues include drops in frames per second (FPS), black screen freezes, display hangs, and driver crashes related to nvlddmkm errors. Nvidia has released a new GPU driver to address these problems. A temporary solution for affected users is to uninstall the KB5074109 update, although it is a security patch that may need to be reinstalled later. Users can also update their Nvidia drivers to the latest hotfix version and use Display Driver Uninstaller (DDU) in Safe Mode for better results. It is recommended to pause Windows updates until a fix is provided by Microsoft.

Winsage

January 16, 2026

For January, Patch Tuesday starts off with a bang

Users accessing Azure Virtual Desktop or Windows 365 Cloud PCs through the Windows App may experience authentication errors and credential prompt failures after installing updates KB5074109, KB5073455, or KB5073724. Microsoft is preparing an out-of-band fix and advises affected users to connect via the Remote Desktop client for Windows or the Windows App Web Client. A minor subset of users may also find the password icon missing on the Windows login screen, an issue since the August 2025 update, for which Microsoft has introduced a Known Issue Rollback for Pro and Home users, while enterprise deployments should implement an updated Group Policy. Microsoft has removed legacy Agere and Motorola soft modem drivers to address CVE-2023-31096, a security vulnerability, which will render hardware reliant on these drivers non-functional after the January updates. Additionally, certificates from 2011 used by many Windows devices will begin to expire in June and October, potentially causing boot issues or loss of access to Secure Boot security fixes for devices not updated with 2023 certificates. A new section for resolved issues has been introduced in the monthly updates, addressing challenges impacting enterprise environments.

Winsage

January 15, 2026

Windows App forgets how to log in with first security update of the year

Microsoft's January security update, released on January 13, 2026, has caused connection and authentication failures for users of Azure Virtual Desktop and Windows 365, particularly affecting those using the Windows App. The update has resulted in credential prompt failures during Remote Desktop connections across all supported Windows versions, from Enterprise LTSC 2016 to Windows 11 25H2, as well as Windows Servers from 2019 to 2025. Microsoft is investigating the issue and plans to release an out-of-band update soon. Users have been advised to either uninstall the update or use the Remote Desktop Client or the Windows App web client as workarounds. Reports indicate persistent issues, including an "Unable to Authenticate" error when attempting to connect via the Windows App. Microsoft has also made a Known Issue Rollback available to address these credential problems.

Winsage

November 7, 2025

Surprise! A Windows BitLocker bug has returned to ruin your reboot — here’s how to get around it

Windows 11 and Windows 10 users are experiencing a recurring bug related to BitLocker, which has reappeared after Microsoft's October security updates. Microsoft has acknowledged this issue within its Microsoft 365 Business and Windows 11 Enterprise channels, particularly affecting systems using Modern Standby. A fix is being deployed, and organizations impacted by the bug are advised to use the Known Issue Rollback tool as a temporary workaround. Users encountering the BitLocker recovery screen can retrieve their recovery key from their Microsoft account at aka.ms/myrecoverykey. Additionally, recent updates have introduced various bugs, including disruptions to the "Reset my PC" feature and issues with localhost connections and the Windows Recovery Environment. Microsoft is actively working to address these bugs.

Winsage

November 6, 2025

Latest Windows Updates Trigger BitLocker Recovery

Microsoft has warned that its October 2025 security update may cause a BitLocker recovery prompt on certain systems, particularly affecting devices running Windows 10 version 22H2 and Windows 11 versions 25H2 and 24H2. BitLocker, a security feature in Windows, encrypts drive contents to protect against unauthorized access. The issue arises when some devices inadvertently enter BitLocker recovery mode during startup. This is especially common with Intel-based devices that support Connected Standby. Affected users may need to enter a recovery key once, after which the device should boot normally. Microsoft has provided a fix that administrators must manually deploy, and users without their recovery key risk losing data. They are advised to try retrieving the key through their Microsoft account.

Winsage

November 5, 2025

Microsoft Warns October 2025 Updates May Trigger BitLocker Recovery on Some Windows Systems

Microsoft has acknowledged an issue affecting Windows 11 versions 24H2 and 25H2, as well as Windows 10 version 22H2, where users of specific Intel-based devices encounter unexpected BitLocker recovery screens after installing updates released on or after October 14, 2025. This problem is linked to devices with Connected Standby technology, which affects the startup process but does not indicate a continuous encryption issue. Entering the recovery key resolves the prompt, and subsequent boots do not trigger additional prompts. Microsoft has activated a Known Issue Rollback (KIR) to address the issue without requiring users to uninstall previous patches. Server editions of Windows are unaffected, and users are advised to monitor the Windows Release Health dashboard for updates.

Winsage

November 5, 2025

Microsoft: October Windows updates trigger BitLocker recovery

Microsoft has warned that after installing the October 2025 Windows security updates, users may experience their systems booting into BitLocker recovery mode, particularly affecting Intel devices with Connected Standby support. This issue arises typically after hardware changes or TPM updates, requiring users to enter their recovery key to regain access to encrypted drives. The affected platforms include Windows 11 versions 24H2 and 25H2, as well as Windows 10 version 22H2. IT administrators can use a group policy through Known Issue Rollback (KIR) to mitigate the problem, and users are advised to contact Microsoft Support for assistance. Similar issues have occurred in the past, prompting emergency updates from Microsoft to address BitLocker recovery prompts after previous security updates.