Telecom operators, including key figures from Reliance Jio, Vodafone Idea, Bharti Airtel, and BSNL, expressed concerns to Union Minister Jyotiraditya Scindia about the Telecom Regulatory Authority of India’s decision to exclude messaging and calling applications like WhatsApp and Telegram from its new licensing framework. They highlighted issues regarding adjusted gross revenue payments and the competitive imbalance created by the exclusion of over-the-top applications, which do not face the same regulatory obligations as traditional telecom services. Minister Scindia acknowledged these concerns and emphasized the importance of customer satisfaction, streamlined processes, and improved service quality.