managed service providers Archives

Tech Optimizer

October 17, 2025

Bitdefender Antivirus Review for Businesses & MSPs

Bitdefender has been operating since 2001 and is recognized for its antivirus solutions for individual users, small businesses, and large enterprises. It offers various plans, including a free version for consumers and multiple options under its GravityZone line for businesses and managed service providers (MSPs). The pros of Bitdefender include reliable threat detection, strong performance in independent tests, an easy-to-use interface, low system resource impact, seamless setup, and the availability of free antivirus software. The cons include scalability limitations based on the initial plan chosen. For consumers, Bitdefender offers two subscription tiers: Bitdefender Free and Bitdefender Antivirus Plus, priced at free and .99 for the first year, respectively. The business plans include GravityZone Small Business Security, GravityZone Business Security Premium, and Secure (EDR), with prices starting at .49 for one year. Bitdefender’s business solutions received accolades from AV-TEST in April 2025, detecting 100% of widespread malware and zero false positives. AV-Comparatives awarded it the Approved Enterprise & Business Security Product Award in 2024. Key features of Bitdefender’s business solutions include multilayered defenses against various threats, centralized dashboards for visibility, built-in device controls, and advanced capabilities in higher-tier plans. The GravityZone platform offers tailored solutions for MSPs, including Secure (EDR), Secure Plus (MDR), and Secure Extra (MXDR). Bitdefender’s Risk Analytics capabilities assist MSPs in identifying vulnerabilities and automating compliance reporting. User feedback from third-party forums highlights its effectiveness, high detection rates, affordability, and strong real-time threat prevention. In June 2025, Bitdefender acquired Mesh Security to enhance its XDR and MDR offerings against email threats.

Tech Optimizer

August 27, 2025

AI Boosts Ransomware Attacks 70%, Fueling Cybersecurity Arms Race

Ransomware is being enhanced by artificial intelligence, with cybercriminals using generative AI tools to create sophisticated malware. A notable example is PromptLock, identified as the first fully AI-driven ransomware, discovered on August 27, 2025. It utilizes OpenAI’s gpt-oss-20b model to dynamically generate malicious code, complicating detection efforts. ESET's analysis indicates that PromptLock processes operations locally on the victim's device, minimizing external communications and reducing its digital footprint. The first half of 2025 saw a 70% increase in ransomware victims, largely due to AI-enhanced phishing campaigns. Akamai Technologies reported a 37% increase in ransomware incidents in 2024, fueled by generative AI. Governments are beginning to respond with regulations for quicker breach disclosures, and cybersecurity experts emphasize the need for continuous monitoring and adaptive defenses.

Tech Optimizer

June 18, 2025

DataStrike Expands Open-Source Database Management Business by 600% as Demand for PostgreSQL Expertise Surges

DataStrike has reported a 600% increase in its open-source database management business over six months, largely due to the growing adoption of PostgreSQL. In response, the company has doubled its team of database management professionals, focusing on recruiting PostgreSQL-certified experts. PostgreSQL has surpassed MySQL as the most utilized database among professional developers, with 49% of developers reporting extensive experience with it. Additionally, 51% of organizations have seen increased PostgreSQL usage in the past year. DataStrike offers 24/7 U.S.-based support for various database platforms and has found that 54% of IT leaders feel they lack the resources for data infrastructure management. Founded in 2008 and headquartered in Pittsburgh, PA, DataStrike serves over 200 clients across North America.

Tech Optimizer

May 29, 2025

Sophos warns MSPs over DragonForce threat

Sophos has warned managed service providers (MSPs) about their vulnerability to ransomware attacks targeting remote monitoring and management (RMM) tools. They reported a ransomware incident involving DragonForce, where attackers accessed the SimpleHelp RMM to deploy ransomware across multiple endpoints and exfiltrate sensitive data using a double extortion strategy. An alert was triggered by a suspicious SimpleHelp installer file pushed through the MSP's legitimate RMM instance. MSPs utilizing Sophos's managed detection and response (MDR) services successfully prevented hacker access, while those without security investments were impacted by the ransomware and data exfiltration. Following the incident, the affected MSP sought help from Sophos Rapid Response for digital forensics. Mark Appleton from Also Cloud UK stressed the importance of MSPs investing in advanced exposure management tools to mitigate cyber threats, noting that endpoints are primary targets for breaches. He highlighted the significance of continuous threat exposure management as essential for MSPs to protect themselves and their clients from attacks.

Tech Optimizer

April 30, 2025

Malwarebytes Launches Global Strategic Partner Program Offering Organizations a One-stop Shop for Personal Security, Privacy, and Identity Solutions

Malwarebytes has launched a partnership initiative aimed at providing financial institutions, HR benefit providers, and internet service providers with personal security, privacy, and identity solutions in response to rising online fraud, which has led to financial losses of .5 billion over the past year for one in three individuals. The program offers AI-powered consumer security solutions to protect devices from various threats and allows partners to choose from a range of options or create custom solutions. Key features include a comprehensive cybersecurity platform, advanced mobile security, and flexible integration options. Eero is one of the first partners to integrate Malwarebytes Premium Security into its eero Plus subscription service, enhancing online security for its subscribers.

Tech Optimizer

February 7, 2025

What is Managed Endpoint Protection?

Managed Endpoint Protection involves outsourcing endpoint security for devices like laptops, desktops, and servers to specialized providers. These services offer continuous monitoring, automated responses, and compliance checks, utilizing advanced analytics and real-time threat intelligence. Key features include continuous monitoring, automated threat containment, vulnerability management, forensic analysis, compliance tools, and threat hunting. Managed services address various threats such as ransomware, phishing, zero-day exploits, credential theft, insider threats, DDoS attacks, and data exfiltration. Benefits include 24/7 expert coverage, access to specialized threat intelligence, faster incident response, reduced operational complexity, predictable pricing, and improved compliance. Challenges include the rapidly evolving threat landscape, skills shortage, budget constraints, and ensuring real-time visibility. Best practices for implementation involve maintaining asset inventories, defining roles, fine-tuning detection thresholds, conducting regular drills, and integrating with broader security measures. When choosing a provider, factors to consider include technical expertise, service level agreements, integration capabilities, pricing, compliance, and ongoing support. SentinelOne offers an autonomous cybersecurity platform that enhances endpoint security through superior visibility, automated responses, and customizable features.

Tech Optimizer

December 27, 2024

Data protection advancements expected to shape 2025 security

Andrew Eva, the Global CIO of Assured Data Protection, predicts that by 2025, there will be a seamless integration of backup systems with ransomware detection, antivirus technologies, and intrusion detection systems. He highlights a collaboration between Rubrik and Google to provide enterprise customers with insights into known exploits for better early detection of malicious codes. Disaster recovery systems will take on a more frontline role in cyber threat management, utilizing machine learning to identify potential viruses. Ransomware is expected to remain the top cyber threat, prompting organizations to prioritize disaster recovery and backup solutions. Concerns about data security in relation to artificial intelligence will lead organizations to seek assurances regarding data protection from managed service providers (MSPs). The criteria for cyber insurance are tightening, making MSPs essential for businesses to meet these requirements. There is also an anticipated surge in demand for Backup-as-a-Service (BaaS), especially in healthcare, driven by resource constraints and a shift towards operational expenditures.

Tech Optimizer

November 15, 2024

Dbvisit & CYBERTEC team up to boost PostgreSQL services

Dbvisit and CYBERTEC have formed a strategic partnership to promote the global adoption of PostgreSQL by enhancing PostgreSQL Managed Services for Managed Service Providers (MSPs). This collaboration aims to improve the deployment and management of resilient database environments in response to increasing demand. Dbvisit's StandbyMP Disaster Recovery software will be integrated into CYBERTEC's offerings, providing High Availability and Disaster Recovery solutions. The partnership will also deliver a unified dashboard through Dbvisit StandbyMP, simplifying disaster recovery across platforms. Both companies are committed to strengthening the PostgreSQL community by offering scalable tools and services that enhance database reliability and performance. CYBERTEC offers a range of PostgreSQL services, while Dbvisit is known for its disaster recovery software catering to PostgreSQL, Oracle, and SQL Server users.

Winsage

October 31, 2024

Technology News | TechHQ | Latest Technology News & Analysis

Managed service providers (MSPs) in the Asia-Pacific region are facing increased responsibilities, including maintaining IT operations, data governance, cybersecurity, and backup solutions. ConnectWise is committed to empowering MSPs by providing tools and resources to enhance operational efficiency and security protocols. Their podcasts discuss the challenges MSPs face and emphasize the need for comprehensive strategies in cybersecurity and data protection. Key recommendations include adopting proactive cybersecurity measures, establishing data governance best practices, and ensuring effective backup solutions for business continuity. The role of MSPs is evolving from reactive to proactive, enabling them to better meet client needs and maintain a competitive edge.