Microsoft's Copilot+ launch event in May 2024 introduced a feature called Recall, which sparked privacy concerns among enthusiasts. Pavan Duluri, head of Windows, indicated a focus on addressing Windows 11's "pain points" in 2026, but expectations among fans exceeded his promises. The introduction of AI features, including Copilot, received mixed reactions, with some users fixating on the removal of elements like the Copilot icon rather than overall functionality. There is a divide between passionate enthusiasts and the broader user base, complicating Duluri's task of balancing user needs with corporate demands for new AI features. Rudy Huyn, a principal lead architect at Microsoft, promised to replace web-based inbox apps with "100 percent native" applications, a claim viewed skeptically due to the complexities involved. While enhancing web-based experiences is feasible, many significant web apps are designed to remain as such. The challenges facing Windows include broader corporate strategies and user dissatisfaction, with concerns about perceived declines in quality. Improvements to features like the Start menu and File Explorer may not satisfy ongoing complaints from enthusiasts.