Dave Plummer, a retired Microsoft Windows engineer, shared a video discussing the dissatisfaction with Windows 11 among long-time users. He attributes this discontent to Microsoft's focus on integrating its own products into the user experience, which alienates loyal users. The shift began with Windows 10, which adopted a "Windows as a service" model and aimed to create a unified user base for monetization through cloud services. Windows 11 has further evolved into a platform that promotes Microsoft products over user experience, leading to intrusive advertising within the OS. Plummer suggests improvements, including a genuine "Pro Mode" for power users, a "privacy ledger" for telemetry transparency, and better options during setup. He emphasizes the need for Microsoft to refine the Windows experience to regain user trust.