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Microsoft Defender and Bitdefender are prominent small business security providers. Microsoft Defender is ideal for larger SMBs, starting at .00 per user per month, while Bitdefender is suited for startups with over 10 employees, starting at .33 per user per month.
Microsoft Defender Overview:
- Overall Rating: 3.7/5
- Pricing: 4.4/5
- Features: 3.4/5
- Ease of Use and Administration: 3.8/5
- Customer Support: 3.7/5
- Features include next-gen antivirus, vulnerability management, and EDR.
Bitdefender Overview:
- Overall Rating: 3.4/5
- Pricing: 3.8/5
- Features: 3/5
- Ease of Use and Administration: 3.4/5
- Customer Support: 4/5
- Features include identity protection, a VPN, and a password manager.
Pricing Comparison:
- Microsoft Defender: Free Trial: 90 days; Least Expensive Plan: .00/user/month; Mid-Range Plan: .50/user/month; Most Expensive Plan: .00/user/month.
- Bitdefender: 30-day money-back guarantee; Least Expensive Plan: .33/user/month; Mid-Range Plan: Not specified; Most Expensive Plan: Not specified.
Feature Comparison:
- Microsoft Defender offers robust endpoint protection but lacks clarity on web browsing protection and ad-blocking.
- Bitdefender offers identity exposure protection, a VPN, and a password manager but also lacks web browsing and ad-blocking features.
Ease of Use and Administration:
- Microsoft Defender supports macOS, Windows, and Linux Server; Bitdefender supports macOS and Windows but lacks Linux support.
Customer Support Comparison:
- Microsoft provides phone and live chat support; Bitdefender offers email and chat support, with limited phone support for small business users.
Alternative Solutions include Norton, McAfee, and Trend Micro, each offering different features and pricing structures.
Evaluation Methodology focused on pricing, features, ease of use, and customer support, with Microsoft winning in pricing, features, and ease of use, while Bitdefender excelled in customer support.