official support Archives

Winsage

May 18, 2025

Microsoft shares official guide for fixing every Windows 11/10 update download/install error

Microsoft has updated its official support article for Windows Update troubleshooting following the launch of Windows 11 24H2. The update includes new recommendations for resolving update-related challenges, such as using the built-in Windows Update Troubleshooter and clearing the Windows Update cache. To use the Windows Update Troubleshooter, users should: 1. Select Start > Settings > Update & Security. 2. Choose Troubleshoot from the left-hand menu, then click on Additional troubleshooters. 3. Select Windows Update under the Get up and running section and click Run the troubleshooter. 4. Follow the on-screen instructions. To clear the Windows Update cache, users should: 1. Press Win + R, type services.msc, and press Enter. 2. Locate the Windows Update service, right-click it, and select Stop. 3. Navigate to C:WindowsSoftwareDistribution and delete all files and folders within this directory. 4. Return to the Services window, right-click Windows Update, and select Start. Microsoft has also provided a list of common update-related error codes and their explanations, including: - 0x800705b4: Update took too long to install or was interrupted. - 0x80240034: Update process is stuck due to an incomplete update or connection issue. - 0x800f0922 or 0x8007000E: Unable to install the update due to insufficient disk space. - 0x800F081F, 0x80073712, or 0x80246007: Corrupted or missing system files or incomplete download. - 0x80070020: Another program or process is blocking the Windows update process. Additional error codes specific to Windows 11 include: - 0x8007000d: Issue with Windows Update files or corruption in the update cache. - 0xC1900101: Incompatible driver causing the update to fail. - 0x80070005: Access Denied error or insufficient permissions to install updates.

Winsage

May 15, 2025

Windows 10 version of Microsoft 365 apps will be supported until 2028—but this isn’t the Microsoft u-turn you may think it is

Microsoft will continue to provide security updates for Microsoft 365 applications, including PowerPoint, Word, and Excel, on Windows 10 until October 10, 2028, despite the end of official support for Windows 10 on October 14, 2025. A misleading blog post suggesting that Microsoft 365 Apps would cease support on Windows 10 after the 2025 deadline was clarified by a Microsoft spokesperson as not being an official announcement. Extended Security Updates (ESU) are now available to individual consumers, previously limited to commercial clients and educational institutions. Users can purchase ESU, consider third-party security patches, or transition to Linux if they wish to move away from Microsoft’s ecosystem. Additionally, Microsoft recently announced layoffs of 7,000 employees.

Winsage

May 14, 2025

Windows 10 and Microsoft 365 support deadlines changed? This story just won’t die

Support for Windows 10 will end on October 14, 2025. After this date, Microsoft 365 Apps will continue to function on Windows 10 devices, but Microsoft recommends upgrading to Windows 11 to avoid potential performance issues. Microsoft will provide security updates for Microsoft 365 Apps on Windows 10 for three years after the end of support, ending on October 10, 2028. However, Microsoft will not test new releases on Windows 10 after the end-of-support date. Support for Microsoft 365 Apps on Windows 10 will have limitations, including advising upgrades to Windows 11 for issues that do not occur on Windows 11, limited troubleshooting assistance for customers unable to upgrade, and no option to log bugs or request additional updates. These support options do not apply to consumers using the Personal and Family editions of Microsoft 365.

Winsage

May 13, 2025

Microsoft extends Office support on Windows 10 through 2028

Windows 10 users will lose official support and security updates from Microsoft on October 14, 2025. However, users of Microsoft 365 apps on Windows 10 will receive updates and support until October 2028. Windows Defender malware definitions will also be available to Windows 10 users through at least October 2028. For perpetually licensed versions of Office, support timelines are as follows: Office 2021 will be supported until October 2026, and Office 2024 until October 2029.

Winsage

May 13, 2025

Windows 10 M365 apps to get security fixes into 2028

Microsoft will provide security updates for Windows 10 users until October 10, 2028, despite the end of official support on October 14, 2025. Microsoft 365 subscribers on Windows 10 will continue to receive security patches for applications like Word and Excel, but support will be limited to troubleshooting for those unable to upgrade to Windows 11. If issues arise that are exclusive to Microsoft 365 apps on Windows 10 and do not occur on Windows 11, users will be encouraged to upgrade. Transitioning to Windows 11 has faced resistance due to hardware requirements, particularly affecting users of older Surface devices. As of now, Windows 10 holds a 53 percent global desktop market share, while Windows 11 has 44 percent.

AppWizard

May 7, 2025

Minecraft’s VR support is now gone

Mojang has discontinued support for virtual reality (VR) and mixed reality (MR) devices in the Bedrock Edition 1.21.80 Update, following a previous announcement that support would cease after March 2025. The company cites limitations in maintaining support for these platforms. Players will continue to receive updates on PCs and retain access to previously purchased Marketplace content and world-building capabilities. Alternatives for VR experiences include mods like Vivecraft for the Java version on PC and QuestCraft for Meta Quest headsets.

Winsage

May 1, 2025

Secure your organization against changing conditions with a special offer from Windows 365

82% of business leaders view 2023 as critical for reevaluating strategic and operational frameworks. Windows 10 support will end in October 2025, prompting organizations to consider strategies for transitioning to Windows 11 or Windows 365. Microsoft is offering a 20% discount on all Windows 365 plans for new customers from May 1, 2025, to October 31, 2025. Windows 365 provides a secure Windows 11 experience via a Cloud PC and is designed with Zero Trust principles for enhanced security. Transitioning to Windows 365 can lower carbon footprints and align with sustainability goals. Crocs reported annual cost savings of 0,000 after switching to Windows 365. Dnata Travel Group chose Windows 365 for secure access for their mobile workforce. Hamburg Commercial Bank plans to expand its use of Windows 365 for sustainability improvements. The promotional offer is available for new customers and has specific terms and conditions, including a deadline for processing transactions.

Winsage

April 30, 2025

Arch is the latest official WSL distro

Arch Linux now has an official WSL image, announced by developer Robin Candau, making it available for installation on the Windows Subsystem for Linux (WSL) 2. This new support allows users to install Arch Linux with a single command, eliminating the need for custom containers or images. The official listing includes Arch Linux among other distributions, and it has a market share of 9.68% on Steam, with a combined share of 14.74% when considering its downstream distributions. Arch Linux is popular among users who prefer a customizable experience and has gained attention in the tech community, including endorsements from notable figures like PewDiePie.

Winsage

April 26, 2025

Windows 11 KB5055627 update released with 30 new changes, fixes

Microsoft has released the KB5055627 preview cumulative update for Windows 11 24H2, which introduces new features and bug fixes. This update is part of optional non-security preview updates and does not include security updates. Users can install it via Settings under Windows Update or download it directly from the Microsoft Update Catalog. The update elevates Windows 11 24H2 systems to build 26100.3915 and includes features such as Recall (preview), Click to Do (preview), improved Windows Search, Narrator enhancements, Phone Link, interactive Widgets, curated views in File Explorer, updated Settings for app recommendations, and Windows Studio Effects. It also addresses bugs related to blue screen errors, DHCP Client connectivity issues, Windows Hello functionality, and provides estimated offline times for updates. Notable issues include potential installation blocks for Citrix components and download issues for Roblox players on Windows Arm devices, with workarounds available.

Winsage

April 18, 2025

Microsoft still has a massive Windows 10 problem – and there’s no easy way out

Microsoft's Windows 10 will reach its end-of-support date on October 14, 2025, after a standard 10-year support lifecycle. Most editions, including Home, Pro, and Enterprise, will stop receiving updates, although PCs running Windows 10 will continue to function without updates. Windows 10 Enterprise Long Term Servicing editions have different end dates, with some extending support until 2029. Current data indicates that approximately 1.6% of Windows 10 PCs are replaced by Windows 11 each month, suggesting that around 35% of the 1.4 billion Windows devices will still be using Windows 10 by the end-of-support date, equating to over 500 million PCs potentially vulnerable to cyber threats. As of April 2025, about 54% of PCs globally are still running Windows 10. Users likely to remain on Windows 10 include those with incompatible hardware, corporate environments that have standardized on Windows 10, and users resistant to upgrading due to dissatisfaction with Windows 11. Microsoft faces challenges related to a significant number of unsupported PCs, and while extended support options exist for enterprise customers, consumer adoption is expected to be low. Users unable or unwilling to upgrade may consider non-Microsoft operating systems or continue using Windows 10 without official support, which poses security risks.