ongoing investigations Archives

Winsage

August 28, 2026

Microsoft rolls out fix for Windows 11 crashes, gaming issues

Microsoft has begun rolling out a permanent solution to a problem causing system crashes and gaming disruptions on Windows 11 devices, specifically related to game launch failures and freezing with "EXCEPTIONACCESSVIOLATION" errors. The issue affects various games, including ARC Raiders, MARVEL Tōkon: Fighting Souls, and The Finals, particularly on Windows 11 versions 24H2 and 25H2, and is linked to peripherals with built-in RGB lighting. The inpoutx64.sys driver has been identified as the cause of these complications. Microsoft is deploying a fix that disables this driver on affected devices, starting on August 26, 2026, and it may take up to 24 hours to reach all impacted devices. This driver block will also be included in the September 2026 Windows security updates. For enterprise-managed devices that do not automatically receive the fix, a temporary workaround involves disabling the inpoutx64 driver via the Windows Registry. Microsoft has stated that disabling this registry key should not lead to unintended behavior.

Winsage

August 26, 2026

Microsoft Now Says Your RGB Lighting Is Why Windows Keeps Crashing Your Games, and There Is a Registry Fix

Microsoft has identified RGB peripherals and components as the source of game crashes following the August 11 Patch Tuesday rollup for Windows 11. The issue stems from drivers or code components resembling inpoutx64, which are triggered when certain games are launched. Embark Studios linked the problem to update KB5121003, and Microsoft confirmed the connection to inpoutx64.sys, although the root cause involves changes to the Windows kernel driver. A temporary workaround involves editing the registry to disable the inpoutx64 driver, though this may affect RGB functionality. Affected games include ARC Raiders, MARVEL Tokon: Fighting Souls, and The Finals on Windows 11 versions 24H2 and 25H2, with symptoms like game freezing and unexpected closures. Rolling back the update is not recommended due to security vulnerabilities it addressed. The inpoutx64.sys driver has been included with various RGB and monitoring software, and Microsoft is investigating the issue further, asking users for feedback. No timeline for a permanent fix has been provided.

Tech Optimizer

June 20, 2026

Chinese police bust cybercrime ring behind ‘Silver Fox’ Trojan virus

Chinese law enforcement has dismantled cybercrime operations linked to a new variant of the Silver Fox Trojan virus, which targets employees in enterprises and public institutions, particularly in financial roles. The malware allows cybercriminals remote access to steal account credentials, intercept SMS verification codes, and harvest personal information. A criminal syndicate in Jilin province, led by an individual named Chen, developed this Trojan and conducted mass phishing campaigns, resulting in losses exceeding 7 million yuan. Police have taken action against Chen and 26 accomplices, with ongoing investigations. Recommendations for enhancing personal cybersecurity include downloading software from official websites, scrutinizing website domains, verifying links before clicking, and disconnecting compromised computers from the internet. Under China's Criminal Law, unauthorized access to computer systems and data theft can lead to imprisonment and financial penalties.

Tech Optimizer

April 10, 2026

Popular Monitor Utilities, CPU-Z And HWMonitor, Have Been Infected With Malware

Recent reports indicate that the hardware monitoring tools HWMonitor and CPU-Z have been compromised, leading to users downloading malware instead of the legitimate software. Users reported receiving suspicious executable files and antivirus alerts when attempting to download the latest versions. A specific incident involved a user who downloaded HWMonitor from the official CPUID website, only to find the file was labeled incorrectly and flagged as a virus by Windows Defender. Cybersecurity experts confirmed that this is a serious issue involving a multi-stage trojanized attack from a compromised domain. The developer of CPU-Z and HWMonitor acknowledged that a secondary feature linked to the website was compromised for about six hours, causing the main website to display incorrect files. Users are advised to refrain from downloading or updating these utilities until the issue is resolved.

AppWizard

March 23, 2026

Russian hackers hijack thousands of ‘high intelligence’ messaging app accounts, FBI warns

Hackers linked to Russian intelligence are targeting high-profile users of popular messaging applications, according to a warning from the FBI and CISA. The primary targets include U.S. government officials, military personnel, political figures, and journalists. The attackers compromise accounts to access messages and contact lists, allowing for further phishing attempts. Signal users are particularly at risk, though techniques can extend to WhatsApp and Telegram. The hackers use social engineering tactics, impersonating official support accounts to trick users into revealing sensitive information. The FBI and CISA advise users to be cautious of unexpected messages and suspicious links. Victims are encouraged to report incidents to the Internet Crime Complaint Center (IC3).

AppWizard

September 26, 2025

Borderlands 4’s latest patch triggers a flurry of performance complaints, but Gearbox says new stuttering problems ‘should resolve over time as the shaders continue to compile’

A new patch for Borderlands 4 has been released, focusing on fixes and gameplay enhancements to improve performance and stability. The game has received a "mixed" rating on Steam, largely due to performance issues. Players have reported that their gaming experience has worsened after the update, with concerns over reduced frame rates and increased stuttering. The patch includes improvements to stability and performance, addressing hitching, low FPS, and crashes, as well as updates to character animations and loading times. Weekly activities have been adjusted, including a new variant of a boss and a revamped mission that guarantees a Legendary drop. Various issues related to rewards, character skills, gameplay missions, gear, UI, visuals, and audio have been fixed. However, some players are still experiencing stability issues, and it is recommended to clear the shader cache if problems persist.

Winsage

September 22, 2025

Microsoft confirms DRM issues in Windows 11 September 2025 Update

The Windows 11 September 2025 Update (KB5065426) has faced installation errors and Digital Rights Management (DRM) issues affecting video playback, although Netflix remains unaffected. Microsoft traced these problems to the previous optional update, KB5064081 from August 2025, impacting users of digital TV and DVD applications that use the Enhanced Video Renderer with HDCP enforcement. Additionally, some Electronic Arts (EA) games have malfunctioned after the August and September updates, particularly those using the Javelin anti-cheat engine. Users have reported rendering issues in DirectX 9 games, disrupted Microsoft Ink services, and ongoing PowerShell functionality problems. The update has also been linked to issues with Server Message Block (SMB) v1, affecting file sharing and connectivity. Microsoft is working on solutions for these issues.

Tech Optimizer

May 20, 2025

Shuswap resident scammed out of $9,000 by fake antivirus software representative

A resident of Blind Bay lost ,000 in a computer fraud scheme after being persuaded by a caller claiming to represent Norton antivirus. The victim, whose identity is confidential, was convinced to withdraw money from her bank account and deposit it into a Bitcoin account. Local police are investigating the case and have highlighted the importance of public awareness regarding such scams. Resources for recognizing and avoiding fraud include the BC RCMP Frauds and Scams, Canadian Anti-Fraud Centre, Canadian Telecoms Association, and Competition Bureau of Canada.

Winsage

May 20, 2025

Announcing Windows 11 Insider Preview Build 26120.4151 (Beta Channel)

Windows 11 Insider Preview Build 26120.4151 (KB5058486) has been released to the Beta Channel for users on Windows 11, version 24H2. This marks the transition from Build 22635.5305, the last update for version 23H2. All Beta Channel Insiders will be automatically upgraded to the latest version. New features include AI actions in File Explorer, allowing users to perform tasks like editing images or summarizing documents directly from the context menu. Currently supported image actions are Bing Visual Search, Blur Background, Erase Objects, and Remove Background, with support for .jpg, .jpeg, and .png file types. New AI actions for Microsoft 365 files, such as Summarize and Create an FAQ, will be introduced soon, requiring a Microsoft 365 subscription and enrollment in the Microsoft 365 Insider Program. Advanced settings have been redesigned and are now accessible via Settings > System > Advanced, including options for enabling long paths, managing virtual workspaces, and displaying Git information in File Explorer. Changes and improvements include added text descriptions for assistive technologies in the Accessibility flyout, notifications for incomplete search results in the Windows search box, and a new visual experience for the widgets board. User Interaction-Aware CPU Power Management has been introduced to reduce power consumption during inactivity. Fixes include resolving issues with core Windows surfaces in safe mode, maximizing File Explorer, and loading Bluetooth information in Settings. Known issues involve incorrect build version display post-PC reset, bugcheck issues with Xbox Controllers, and ongoing investigations into various features. Updates for Windows Insiders in the Beta Channel will be based on Windows 11, version 24H2, and features may not be widely released as they are subject to testing and feedback.

Winsage

March 7, 2025

Windows 11 Canary build 27808 is out with better CPU monitoring in Task Manager and more

Windows Insiders in the Canary Channel can download build 27808, which includes enhancements to CPU monitoring in Task Manager and various fixes for gaming, printing, search, graphics, BitLocker, and more. Notable updates include a change in how Task Manager calculates CPU utilization, aligning it with industry standards, and the introduction of an optional CPU Utility column on the Details tab. Fixes include: - Resolved a bug causing games like Roblox to crash upon launch. - Corrected a printing issue that triggered crashes in certain applications. - Fixed a glitch resulting in a blank search window in the taskbar. - Addressed a crash issue in Settings when adding a color profile. - Rectified inaccurate color displays in the battery icon. - Improved performance for loading BitLocker UI elements and fixed a looping issue with BitLocker. - Resolved an error with the Get-BitLockerVolume command. Known bugs include issues with Windows Hello PIN and biometrics for users transitioning from other channels, and ongoing investigations into a d3d9.dll crash affecting application launches.