Tim Sweeney, CEO of Epic Games, described the Epic Games Store launcher as "clunky" and acknowledged that many users find it slow and cumbersome compared to Steam. The Epic launcher received a score of 41% in a recent evaluation, ranking behind competitors like the Microsoft Store and EA, and significantly trailing Steam and GOG Galaxy. Performance issues vary based on a user's proximity to a content delivery network and the size of their game library, with slower internet connections exacerbating loading frustrations. Sweeney believes the Epic launcher should incorporate convenient features from Steam while maintaining its unique advantages. He emphasized the importance of connecting players across platforms and criticized Valve for not allowing cross-platform functionality with Steamworks. Sweeney also addressed negative backlash against developers using Epic Online Services, citing harassment related to crossplay features. Users seeking alternatives to the Epic launcher can consider GOG Galaxy or Heroic, which are noted for better functionality.