payment policy

Asda is implementing four major updates to its online shopping platforms, including a new delivery tracking map and a revised payment policy that charges customers only for the items received. Additional improvements will feature faster search results and the removal of sponsored products from the "Your Favourites" section. Despite the anticipated enhancements, Asda has warned customers of potential "teething issues" during the transition. In 2025, Asda also discontinued its Blue Light Card Benefits, announced plans to modernize and expand the menus at 180 cafés with a £10 million investment, and is considering major staffing adjustments, including merging key leadership roles.