Paradox Interactive has initiated a refund process for PlayStation Store preorders of Vampire: The Masquerade – Bloodlines 2 due to backlash over its pricing structure, which includes core content behind a DLC paywall. Customers are advised to renew their orders after planned adjustments to the game and pricing, with details to be revealed on September 17th ahead of the game's release on October 21st. Players who preordered on Steam may also be eligible for partial or full refunds based on DLC pricing changes. The decision to lock two of the six playable clans behind a DLC has faced criticism, especially compared to the original game, which offered seven clans. The game's development has been tumultuous, initially starting at Hardsuit Labs with a 2020 release date, then rebooted under The Chinese Room. Early impressions suggest potential improvement, but the DLC pricing strategy has dampened enthusiasm among players. Many hope for all clans to be included in the base game with an adjusted Premium Edition price.